I just recently closed another short sale in the St Louis area. This one was with Ocwen. I began working on this file on May 6, 2009, and we closed with the new buyer on September 4, 2009 - so about four months. The people with whom I dealt were in India, and the hold times (phone) were horrible. One day I was on hold for four hours before I was able to speak to someone, and then I couldn't understand half of what they were saying. They would not send someone out to do the BPO (Broker Price Opinion, but made me do it for them - quite a process since I am not an appraiser. It worked out in my favor though, as I used lower end comps and they accepted it... Another thing I learned with Ocwen is that they would not extend the foreclosure sale date for this home, so we really had to scramble to get this one closed in time.
Following is the testimonial provided by my seller client. He was quite relieved to not have the foreclosure on his credit report, and Ocwen gave him a full release from the loan, and the release has already been recorded!
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