I just found out the hard way that it is not.  As a warning to all of you who send personal information, and/or expensive or time sensitive items via Fed Ex.  Fed Ex will leave packages with neighbors or anyone else that will sign for the package.

I purchased a computer recently for my daughter and had Fed Ex deliver it. The computer never arrived.  I tracked the delivery on the Fed Ex website.  The Fed Ex delivery verification showed the signature of someone I had never heard of.  I called Fed Ex and asked who the person was.  They informed me that since my daughter was not at home, they left it with her neighbor.  My daughter lives in an apartment building.  The Fed Ex driver didn't even attempt to leave it with the office.

I asked my daughter who lived at the apartment across from her.  Her description was "a creep that moved out last week." He moved out just a few days after he signed for the computer.  I called Fed Ex to inquiry why they would leave a box clearly marked that it was a computer with someone it was not addressed to.  They told me that is their policy and I would have to take it up with the computer company that sent the package.

I called the computer company, they did not believe what I was telling them.  They called Fed Ex and got the same answer.  Luckily for me, the computer company is sending us another computer.

The same week I sent my daughter a package via United States Postal Service.  She wasn't home.  They left a little pink slip in her mail box.  She went to the Post Office, showed her ID and picked up her package.  It arrived safely in her hands.

Guess which service I will be using from here on?