My owner is a home inspector in San Diego.Last Thursday I got a call inquiring about whether I could do a home inspection on Friday.

Since Friday was my first anniversary, and I told the caller so, I suggested doing it on Saturday, but he really wanted it done on Friday, so I passed.

Monday I got a call from him asking me to do a TECH inspection for him, since he wasn't happy with the inspection that he had received on Friday.

Big homeOn the size home he was buying, my TECH inspection would be $1,999. Since home inspectors are not licensed in the State of California, what I do on a TECH inspection is take various licensed professionals with me as part of my team:

  1. licensed plumber
  2. licensed electrician
  3. licensed roofing contractor
  4. licensed heating and cooling technician
  5. licensed chimney sweep

Plumber neededAdditionally, if I detect any problems with the foundation or structure, I will take the lead on getting a structural engineer or foundation professional to inspect the building.

Unfortunately, to get all those professionals together at the same time requires a little coordination, so I require seven days advance notice, which often doesn't fit into the home inspection contingency period.

Chimney sweep neededThe caller told me what he was unhappy with, and I endeavo(u)red to explain to him why that inspector did what he did, said what he said, and wrote what he wrote. When I was a home inspector by name, I did the exact same thing, and I wasn't totally happy with what I had to do.

The problem here in California, in addition to there being no licensing for home inspectors, is that our attorneys keep us informed about what's going on in the courts, and our insurance advisors tell us what we can and cannot say if we want to carry errors and omissions insurance through their companies.

Foundation professional neededAs a property consultant, I can take a little more risk in saying and doing things, risk that I am willing to take, so many of the things that the caller was complaining about would be things that I now take the risk for doing, saying, not doing, or not saying, as the case may be.

I suggested that I sit down with him as a $100/hour consultant and go over the other home inspector's report line by line so I could explain what the other inspector was or was not doing, answer any questions he might have, and look at anything in the house that was still of a concern to him. Then I could provide him with my own recommendations of how to proceed.

We had a tentative date set for this morning at 10:00 a.m., but since I haven't heard from him, I hope that I helped him gain confidence in the other inspector. Of course, he could just be really upset with me because I couldn't meet his timeline for doing a TECH inspection. Nonetheless, I did what I could, and I hope I helped.

Ā 

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10 Comments on Turning a competitor's bad home inspection into an education

NOV
03
Localism Sponsor

Wow!  I thought California would at least license their inspectors.  Glad I'm located across the state line to the East.  ARIZONA!

9:03pm • #1
155,124 Points 3 Featured Posts Localism Sponsor Hit Router

Talking about short notice to do an inspection, not just once but twice.  Happy anniversary belated!

9:05pm • #2

Happy Anniversary, Russel and Jim!

You know, all we can do is all we can do and it sounds like you did.  No licensing in California?  I find that to be a bit behind the times....

9:22pm • #3
124,583 Points 1 Featured Post Outside Blog

I didn't know that home inspectors weren't licensed in California, Russel.  That surprises me.  I'm sure he found your information helpful.  Either that or he decided that he would try to find someone who would tell him exactly what he wanted to hear.  Congratulations on the 1st anniversary, by the way.  May you guys have many more in the future.

9:41pm • #4
195,658 Points 2 Featured Posts

I just had a careless inspector blow a deal by scaring my little old lady unnecessarily.  She was present at the inspection, and there was a lot of "it could be this, and that would mean this..."  They conversationally told her that there was something wrong with the water heater that could cause carbon monoxide poisoning and she could die in her sleep.  Turns out that after the seller had a contractor in there for repairs, there was nothing wrong.  But she was so freaked out about dying in her sleep and mold spores (there were none...) that she forfeited her $1000 earnest money and the opportunity for the $8000 tax credit because she was deathly afraid of the house - a 3 year old condo that was a great buy and a great house.  I'd have put my own grandmother in there without a second thought. 

10:52pm • #5
412,709 Points 17 Featured Posts Outside Blog

OMG! That chimney! Is that on the actual house you referenced? And I'm impressed by the people you bring with you on your "tech inspections". Although I'm not familiar with the term...  We only have home inspections here, and it's up to the buyers, whether or not they want to add any further inspectors into the equation.

11:19pm • #6
NOV
04
207,336 Points 5 Featured Posts

Russel,

You did the right thing. Cover your ass and do it on your terms.

12:45am • #7
3 Featured Posts Outside Blog

Russel,

I'm surprised that there's no licensing in California for home inspectors! I had no idea. You did the right thing. And it sounds like you really did all you could to help.

1:03pm • #8
537,516 Points 10 Featured Posts Outside Blog

Hey, Sandra - We've tried a couple of times, but then the home inspector trade associations get into a fight about it and everything falls apart.

Hey, Silvia - Thanks. And I don't even have a rush charge anymore!

Hey, Dedra - Thanks. California is a bit behind the times, but so are about 20 other states.

Hey, Heather - Thanks. There are a lot of people who don't realize that California has not licensing for home inspectors because there are so many home inspector trade associations that hand out designations such as "Certified Home Inspector" or "Certified Master Inspector" or "Certified Property Inspector." The public sees those and think that the state has certified them.

Hey, Janna - Sorry to hear that. I am, however, always cautious when I hear that "Turns out that after the seller had a contractor in there for repairs, there was nothing wrong." When I hear that and ask for a receipt from the contractor, and signed and dated statements on the contractor's letterhead, turns out that such doesn't exist. Always be wary of Seller statements, especially during escrow and after a home inspection.

Hey, Lisa - My TECH inspection is popular with sports, movie, television, and recording stars who have much more important things to do than be at a home inspection, and they have the money to get the absolute best, which is my TECH inspection.

Hey, Terry - Thanks for taking the time to stop by and comment.

Hey, Carra - If his phone number wasn't blocked from caller ID, I would have called him back yesterday. Maybe he'll see my post - my purpose in making it public - and comment or call.

6:15pm • #9
NOV
05

And someone once said that California was a progressive state protecting the consumers.

9:30pm • #10

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Russel Ray, San Diego home inspector

San Diego, CA

More about me…

Russel Ray, Property Consultant

Address: 7000-31 Saranac Street, La Mesa, CA, 91941-3315

Office Phone: (619) 341-0173

Cell Phone: (619) 341-0173

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