Some companies call it the new Centralized Showing Service (CSS) Program - We've called it the Crye-Leike Appointment Center for the last 12 years. You don't have to play phone tag scheduling appointments. A fully automated and staffed center makes it easy to show a Crye-Leike property.
- Our appointment center is not an outsourced call-center. Appointment center staff and our agents see each other every day.
- Operators coordinate showings 13 hours a day, seven days a week, from 7 a.m. to 8 p.m.
- Service even answers calls after-hours.
- Appointments set based on customized instructions.
- Showing agent convenience of scheduling multiple appointments at once.
Online Activity Reports for Crye-Leike Listing Agents
- Reports available from home or office, simply by logging into the Crye-Leike Intranet.
- System generates activity showing reports that are accessible online.
- Automatic email notifications of new or changed showings.
- Calendar view shows appointments on multiple properties all in one summarized display.
- Handy report to show clients the number of showings.
- Complete record of all showings by company, agent, date and time.
Automated Feedback System
- Automatic feedback program promptly follows up with showing agent after appointment.
- Listing Agents receive automated emails with feedback reports.
- Feedback questions showcase listing photo and ask quick questions, so showing agent can answer quickly and accurately.
- View feedbacks reports online.
- Information helps gauge interest and any potential barriers.
Service for Corporate & Franchise Locations
- Appointment Center service is automatic for every corporate owned real estate office.
- Crye-Leike Real Estate Franchise locations can also be set up in the system, depending on their needs.
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