My tip for dealing with difficult customers: Practice the Golden Rule and put yourself in the other person’s position. Always treat the customer right ..as you want to be treated.

Keep meetings productive... Keep to the list of homes you've set up showings for. Don't deviate, stick to the list.

Be sure to show Byers your listings... If you have a listing that falls into the price range that your prospective buyers are looking for make sure you include it on the list of homes to view.

My  best marketing techniques... Everything I  do drives traffic to my  website. Whether I use print advertising, billboards or TV, we direct everyone to our website because that is where the action is. 

How to keep consumers educated about today’s buying opportunities?  I spend time talking/educating buyers/sellers I am working with and try to give them articles, statistics and data they need to navigate through the buying or selling process in today's market.

Stay upbeat and optimistic... I treat each new appointment with an optimistic point of view. This may be the "one" that will buy a home today so always be smiling and helpful...no matter what the story is.

Hope this post helps you confront the general public in today's real estate market!