using-social-media-to-grow-your-businessI have to confess, I hesitated for the longest time in writing this series. If there's one thing I've learned over the past several years regarding the use of social media for business it's that 'One Size Doesn't Fit All.'

By that, I mean, what works for one person doesn't necessarily work for someone else. Not everyone has the skill and ability to blog consistently and attract potential clients through their writing. Not everyone is sufficiently 'wired' to make Twitter a valued and meaningful marketing investment.

However, there are some very basic, foundational aspects to social media that can be applied to just about every situation, and that's what I want to attempt to communicate here in this series.

For I've encountered many of you who have just recently plunged head first into the social media waters, and there are times when you're feeling rather intimidated and overwhelmed. There's so much to absorb, it's like you're trying to take a drink of water from a fire hydrant!

This series of articles is for you then. A rudimentary road map, if you will, as you navigate along the social media highway!

Step One // Social Media is a Conversation, not an Ad

First and foremost, remember that social media at its core is an ongoing series of engaging, interactive, connecting conversations. With the advent of Web 2.0, the Internet marketing paradigm has shifted significantly. Gone are the days of incessant self-promotion, glamor shots, and annoying 'interruption' marketing. Consumers have learned to tune out the elevator noise of how great you are, how many designations you've earned, or which Million Dollar Club you belong to.

Today's sophisticated, Internet-savvy consumers want good, consistent, relevant, practical, helpful, and qualified information. They want it served up fresh in formats and social media venues they frequent and use in the course of their daily lives.

At the turn of the century, townspeople congregated at the corner general store, sitting around the pot belly stove to hear all the local buzz. In the 50's, Moms met at each others homes for coffee and conversation, while Dad's huddled around the water cooler at work. In today's culture, people connect, share, and communicate through Internet-based platforms, applications, and mobile technologies.

In order to successfully grow your business through the Internet and make meaningful connections with potential clients, you have to go to where the conversations are taking place, and communicate in ways that contribute to the discussion, building trust/credibility, and adding value to whatever product(s)/services you are providing.

Unfortunately, as creatures of habit, we tend to drag the deeply ingrained baggage of our 'old school' marketing methods along with us and attempt to employ them into the newer social media environment. What typically results is borderline SPAM and more resembles a one-sided self-promoting advertisement than it does an attempt to impart valued information, or stir up meaningful dialog.laurie-manny-social-media-rockstar

On Joseph Ferrara's Sellsius Real Estate Blog, guest writer and veteran AR member, Laurie Manny, shares about a cool web tool on Futurenow called the WeWe Calculator.

The folks at Futurenow make the following observation:

"As proud as you may be of your company and your product or service, most customers only care about how well you can help them meet their wants and needs. If you want more of them to buy, your focus has to be on your customer. How do you communicate that to them? With the words you use on your site. Are you talking mostly about them and their needs or are you talking mostly about yourself?"

The WeWe Calculator is a free tool that quickly analizes the word content of your site, and determines if your published content is more customer-centric, or 'you-centric.'

Therein lies the first secret to your future success in implementing the use of social media to grow your business - invest your time and energy sharing information that satisfies your customers needs/wants. It's not about you. It's all about them!

For Your Additional Reading Enjoyment, consider:

"Hello! McFly?!? It's called 'Social' Media for a Reason!

"Don't Turn Your Blog Into a Refrigerator Magnet"

"Would You Like a Side of SPAM with Your Comments?"

~     o     ~     o     ~     o     ~     o     ~     o     ~

Rich Jacobson is a licensed real estate professional providing knowledgeable empowerment and relentless representation for his clients of residential properties and vacant land throughout all of Kitsap County WA and portions of Pierce, Mason, and Jefferson Counties. You can also find him at KitsapLife.com, SOUNDBITEBLOG, Crabbing in the Hood, Facebook, Twitter, or e-mail:  kitsapagent@gmail.com

Follow KitsapAgent on TwitterFriend Rich Jacobson on FacebookJoin Rich Jacobson's LinkedIn NetworkSubcribe to Rich Jacobson's YouTube ChannelListen to My Sweet Tunes on Last.fm

 
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66 Comments on New Series "Developing a Social Media Strategy" - Blog Tips for Rain Drips

20 Most Recent Comments Displayed Show All

NOV
27
2009
122,675 Points 3 Featured Posts

The "WeWe Calculator" - what a hysterical name!  But it makes a very good point.  Social media is an ongoing adventure that we are all participating in.  Some people get quicker and more easily than others.  Great tips!

7:12pm • #47
NOV
28
2009
109,252 Points Outside Blog Called Shot Master

I appreciate the Pros of AR passing on the tips that have been found. The blog writing from the view point of a friendly and helpful conversation is a great one to remember.

Thank you

12:08am • #48
127,709 Points

I'm too embarassed to check out my own writing.  I'm just getting ready to find my own voice.

1:10am • #49

I love the comparison "drinking from a fire hydrant".  Sometimes all the sites available to us can make social networking overwhelming!

Amanda Alligood
8:16am • #50
281,996 Points 9 Featured Posts Attended Rain Camp Called Shot Master

Futurenow and the we-we calculator.  Sounds like a sci-fi movie or something, doesn't it?  I don't know if I can absorb all the technology that is coming my way as fast as I receive it.  lol

11:59am • #51
NOV
29
2009
370,620 Points 18 Featured Posts Outside Blog Attended Rain Camp

Great tool, here are the results of one of my blogs. Can I get better , yes.

These are the Customer Focus Calculator results:

For the url: http://www.neworleanscondotrends.com

Your Customer Focus Rate: 70.73% (87 customer-focused words)

Your Self Focus Rate: 29.27% (36 self-focused words, and 0 mentions of the Company Name)

You speak about your customers about 2 times as often as you speak about yourself. Excellent!

Amount of Content submitted: 81.5k
Persuasive Copy to be analyzed: 23.9k
Free WeWe Analysis performed on: 4,124 words

1:15pm • #52
616,986 Points 60 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master

Guess the question we should always ask ourselves before we post/blog, etc.... is why would it be interesting or helpful to the other fella?

Otherwise, we may never get them to read past the first sentence.

 

8:20pm • #53
DEC
05
2009
142,165 Points Localism Sponsor Hit Router

Excellent info and points, Rich...I am going to check out the wewe calculator!  Thanks!

9:19am • #54
DEC
10
2009
1,142,581 Points 242 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master

Hi Rich!  Great information and I can't wait to try the we-we tool!  Thanks for the info.

Have a great Thursday...

Debe In CharlotteMerry Christmas

12:28am • #55
214,957 Points 2 Featured Posts Localism Sponsor Called Shot Master

Thank so much for the information. It is very hard when your first start. 

9:04am • #56
206,288 Points 3 Featured Posts Localism Sponsor Outside Blog

I like the conversation, not ad reminder.  I get hit up, as does everyone, with ads all day long.  Social media has the element of "I'm here with a valuable service if you need it" and that's fine but it should not be the immediate intent if the communication.  Over time, I can see it leading to business as I've been told, but if someone is tossing ads at me...I have one word to say.  DELETE!

8:13pm • #57
DEC
11
2009

oh wow...I just went to the wewe site and put my website in....thankfully its got a decent customer focus but its not enough...thanks...now I know what I need to do to revise it!

12:40pm • #58
DEC
16
2009
732,076 Points 13 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Hi Rich...very well put, good advice for us all.

Cheers

9:30am • #60
DEC
22
2009
4 Featured Posts Called Shot Master

My favorite line in the entire article was: "In order to successfully grow your business through the Internet and make meaningful connections with potential clients, you have to go to where the conversations are taking place, and communicate in ways that contribute to the discussion, building trust/credibility, and adding value to whatever product(s)/services you are providing."  I'm definately re-blogging this.  Keep up the Great posts!

10:11am • #61
DEC
31
2009
253,047 Points 23 Featured Posts

i t needs to be about them, absolutely.

determine your target group and go after them, but with some form of tender balance, they do want to know something about you.

i continually try to build my business on "trust," and to trust you, they need to get some sense of who you are.

5:51am • #62
JAN
01
2010

Great tools.  I'm going to try the WeWe calculator.  We think we're doing what clients want, but a disinterested third party's view will be interesting!

1:31pm • #63
JAN
19
2010
758,507 Points 105 Featured Posts Outside Blog Called Shot Master

I have definitely plunged in head first.  Some days I feel like I'm in way too deep and being consumed by the water.

3:48pm • #64
FEB
26
2010
115,035 Points 6 Featured Posts Attended Rain Camp Called Shot Master

Thanks so much for writing this series on Social Media.  I look forward to reading each post.  Can't wait to check out the WeWe calculator.  Another great tool is Websitegrader by HubSpot.  They will grade your website for free and make great suggestions as to how to improve it.

4:04pm • #65
APR
23
2010
Localism Sponsor

What if all we really want is do-follow links back to our profile page? Can you have multiple blogs? One for linkbacks and the other for great content?

10:48am • #66
520,574 Points 229 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Realty Austin:   It's really your own unique quality content that is going to attract potential clients and eventually lead to additional business. I would focus your energies and efforts on generating good relevant content that is practical, informative, and empowering for consumers.

12:33pm • #67

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Rich Jacobson Your Kitsap County WA Real Estate Broker

Poulsbo, WA

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Keller Williams West Sound Realty

Address: 3594 NW Byron Street, Ste. 101B, Silverdale, WA, 98383

Office Phone: (360) 499-6367

Cell Phone: (360) 440-4758

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Providing Knowledgeable Empowerment and Relentless Representation of Real Estate Clients throughtout the Western Puget Sound, including all of Kitsap County WA, and portions of Mason, Pierce, and Jefferson Counties.

"Helping You to Successfully Achieve Your Next Adventure in Life!"

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