BrokerIPTV: Today we are talking with Paul Mulley from Colorado Home Warranty, and Paul welcome to the show.
Paul Mulley: Thanks for having me.
BrokerIPTV: In a previous segment we were talking about Home Warranties, what are they and how they apply to realtors, and people who are buying or, selling a home and things of that nature, this time I want to talk a little bit about people who aren't so, and aren't listed, but could use a Home Warranty, how much of that is your business?
Paul Mulley: It's not that larger percentage right now, I think that is the one area that we haven't really delved into too much, because most home owners don't know that they can get a home warranted from Colorado Home Warranty, even if they are not selling their home. So, but basically we would cover the exact same systems and appliances as we would for any other home owner.
BrokerIPTV: Now, I am not selling my home, but I would be interested in having one can I call you?
Paul Mulley: You can call me.
BrokerIPTV: And what type of coverage are you going to provide me?
Paul Mulley: Well we cover the basic coverage's like it covers all the appliances, all your systems, your whole entire kitchen, the only extras that we do charge for would be a washer and dryer, and or air conditioning, but in Colorado air conditioning is not as prevalent let's like if it is in Arizona or California or Florida, so we kind of leave that as an option for the home owner.
BrokerIPTV: So, I could add the air conditioning if I wanted to.
Paul Mulley: Yes, you can.
BrokerIPTV: What about washer and dryer, just out of curiosity how come that is not covered?
Paul Mulley: Well lot of folks have their own washer and dryer [Inaudible][00:01:20] folks inherent the washer and drier when they do purchase their home. A lot of folks don't even have a washer and drier, [Inaudible][00:01:27] you know, so we kind of leave that as an option as well.
BrokerIPTV: Okay. Now, at one point I guess you know your local utility company was marketing very heavily that we are going to cover your appliances, talk about that program versus what you guys do?
Paul Mulley: Okay, well that program covers all your appliances, all your systems, we are a lot more in depth, and let's say like the utility company, utility company I think is only going to be covering primarily electrical type of items you know, and we go a lot deeper, we go into plumbing you know if we got leakages or, you know civil problems or whatever. So, I think and then another thing too, as a utility company they have a tendency not to respond as quickly as we do, you know they have a lot larger customer base, and so I think like you got a hot water heater out or, your dish washer went out. I can guarantee, we would respond a lot quicker than they could ever dream of.
BrokerIPTV: What are something like this cost, because I imagine there is a range here?
Paul Mulley: There is a range, our policies range from a two and quarter, to two ninety five, we have 12 months coverage, we have 15 months coverage, we have buyers, seller coverage, and all kind of depends, we can customize it a little bit to fit each home owners need.
BrokerIPTV: And occasionally do you offer discounts or...?
Paul Mulley: Well, some of the discounts would be the lower and as far as two and a quarter okay, typically like the agent pays for a warranty, we normally charge the agent 250 or so, sometimes you go down two and a quarter if we do have a special, you know so yes.
BrokerIPTV: Well so that is obviously a great selling point for an agent who wants to either help a seller or a buyer which is, hey I am going to thrown in a warranty here for it, because I am so sure that this is the right house for you, we want to protect you that type of thing I am sure you hear that.
Paul Mulley: I hear that lot too, and then you know lot of your real estate agents would do in a say like for a closing gift to their buyer and or a seller, and say hey look you know thanks for doing business with me, I am going to cover you for a year, you know and give you a free home warranty, and the home owner goes well, and that kind of reinforces the home buyer to you is that agent again in five or ten years when they want to sell their house again, and they go you know what that guy treated us well, so it works out very, very well.
BrokerIPTV: Paul thanks so much.
Paul Mulley: Thanks, thank you appreciate your time, appreciated thank you.
BrokerIPTV: Appreciated.
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