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Go Ahead...Make My Day!

By
Real Estate Agent with Keller Williams Realty - Atlantic Shore

The day started out like any other...but the howling wind and pounding rain reminded me the Jersey Shore was still in the middle of some strange weather confluence.

Sounds like the beginning of a bad novel, but this was my morning.  It didn't stop there! 

I drove through flooded streets to make it to a termite inspection, only to find the copy of the key that was provided by the listing office hadn't been tested and didn't work!

I wasn't looking forward to it, but then I made the hour drive an hour to my next appointment.  So, I recite affirmations and I continue on.  Appointment done.

Arriving at my home office, I check my email.  It's a habit.  In my inbox, I read the following...

 Laura,

You have really impressed me throughout this process.  Thank you for looking out for the small details to make things go so smoothly.

Dawn J, Wells Fargo 

This email was sent before I drove through flooded streets.  The email was sent before I did what I promised today.  We'll close in the next few weeks on this home, but this little note will stay with me forever!

Take the time to say good job; to another agent or to a contractor you're working with.  Yea, we're doing our jobs, but we all love to know we're doing it well! 

So, go ahead make my day!!!

Or more important...make someone's day.  It doesn'T hurt!

 

Comments (6)

Steve Andrascik
Lake Mead Area Realty - Boulder City, NV

Great post, Laura. Isn't it amazing how something so small could have such a large impact on us.

Boulder City Steve

Nov 13, 2009 05:25 AM
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

Laura...a little pat on the back never hurt anyone.  Good for You!

Nov 13, 2009 05:38 AM
Craig Rutman
Helping people in transition - Cary, NC
Raleigh, Cary, Apex area Realtor

Now that was a great thing to see in your inbox, especially after the rough morning you had getting in to the office.

And you're absolutely right. It takes only a moment to give a compliment. You just might make someone's day in the process.

Nov 13, 2009 06:31 AM
JL Boney, III
Coldwell Banker - Columbia, SC
Columbia, SC Real Estate

When you show people you are willing to do what it takes, they remember it and appreciate it. A little letter like that can go a long way.

Nov 13, 2009 06:50 AM
Toula Rosebrock
Diane Turton, Realtors, Forked River, NJ - Lacey Township, NJ
Broker/Sales Associate, Realtor, Lacey Township,

ToulaRosebrock,com

Hi Laura:

What a nice little e-mail...

Kudos to you for doing such a great job.

Good luck with your up and coming closing.

Nov 15, 2009 01:15 AM
Erby Crofutt
B4 U Close Home Inspections&Radon Testing (www.b4uclose.com) - Lexington, KY
The Central Kentucky Home Inspector, Lexington KY

A couple of minutes of your time can certainly make or break another persons day.

Take the time.  You won't regret it1

Nov 20, 2009 11:05 PM