I was recently in need of a good plumber. Many times we only share horror stories. I'd like to complement Al's Plumbing Company for a professional, quality job from start to finish.
Buyers are free to have extensive inspections on a house during the inspection period of the contract (at their expense) according to the Louisiana purchase agreement. The purchasers had a video inspection of the plumbing performed. It was discovered that some roots were invading the closeout. My clients were not previously aware of the situation. The purchasers requested the repair be preformed by a licensed plumber prior to the closing as part of the inspection response. My sellers agreed to the request.
I contacted a plumber who had a good reputation with many of my associates. He agreed to go to the property that evening or the next morning. I did not hear back from him. I even went to the house to see if there were any signs he had been there. After stalking calling him for a couple of days, I left a message that I would contact another plumber. Still no response. I assume he has plenty of business and has some reason for not showing up or returning my calls.
I had been taking a Certified New Home Sales Professional course offered by my local HBA. I checked their website, St Tammany & Washington Parishes Home Builders Association , and browsed through the associate members list. My call to Al's Plumbing was answered in a professional manner. I was pleased to hear that they could go to the job at 9:00 a.m. the next day. My phone rang at ten till 9 the next morning, they were in the area earlier than expected! I met them at the home. They had arrived in a professional looking van, and both servicemen were wearing Al's Plumbing polo's. We discussed the job further and I gave them the go ahead to do the work. My client had requested that I do so. Upon completion, I returned to the home. They explained the scope of the job and thanked me for the business. The cost came in lower than the video inspector's estimate.
The next time I am in need of a plumber, or know of any one who is, I will not hesitate to reccomend Al's Plumbing Company.