I received a really nice Testimonial the other day from a client. While reading this testimonial it made me think about how when you do the right thing, peoples lives can be changed. They had been trying to sell as a FSBO. Of course they received call after call from potential buyers and had been stood-up many times on showings. They even went under contract with a buyer but that deal then feel apart after three weeks. They got plenty of activity from potential FSBO buyers but the problem was that the buyers simply couldn't buy.
I approached this prospect while handing out my neighborhood farm letters. I was surprised when I was walking the neighborhood and saw somebody outside the home waiting in the front yard. I had not ever seen anybody there before and the home was vacant. Of course it had a FSBO sign in the yard but I had been by numerous times and never had any luck. I approached and said hello. The gentleman asked if I was SO-SO and I said no. I told him who I was and he said wow... Ive been stood up again. He was driving over 50 miles to show the property every time somebody would call. I handed him the farm letter and said if you need help I'd love to opportunity to help. He looked at the farm letter and asked if he could show me the home. We then talked for about 30 minutes about the home, his problems trying selling as a FSBO and then what I would do to help. Anyhow, he stated he was tired of trying to sell as a FSBO. He also said he'd talk with his wife and get ahold of me soon.
They called me within two day's. I meet with them at the house and we got it listed. Within three day's of this his wife had a mild stroke and was in the hospitol. We also received an offer on the home. They were so happy that after all this time, all it took was being on the market with an established real estate company and a person that would work hard to get it sold. They after all were going through so much in the hospitol and everything else. I made things really easy for them.
Reading the testimonial just really got me thinking about what a truly important thing it is we do. It gave me a good feeling reading how they loved dealing with me and how I went that extra mile to take care of them. No commission makes you feel better than this. I am pasting a copy of the testimonial but will leave the name off for privacy.
Dear Bill,
Just wanted to extend to you our appreciation for a job well done. My wife and I tried for three months, unsuccessfully, to sell our house FSBO. I'd forgotten all the headaches associated with selling a home in today's market. With my wife's new medical problems and all the things we were dealing with unassociated with selling our home, you went the extra mile to assist us in not only finding us a CASH buyer but helping to secure all necessary fixes, inspections, etc. that we just didn't have time to deal with at the time. I've sold many houses over the years using other associates but your help was the best and most importantly, the most understanding, professional, and helpful I've ever experienced. Thanks again... Incidentally, my wife is much better now and soon she'll be back to her energetic self, God willing.