When buying a new phone... make a call before you leave the store!

Last night I went out to dinner with my husband and then we stopped by the Verizon store because it was time for me to get a new phone.  I love their coverage, so I choose to stay with Verizon, but I have to admit I'm never usually satisfied with the service in the local store and last night was again, no exception.

First of all, there were 5 employees in the store and 3 customers, yet I still had to wait.  I truly do not like to wait.  I'm known for asking for the first appointment of the day for doctor visits, dental visits and haircuts, but I just don't like to waste my time waiting.  When I have an appointment to show property to a doctor, dentist, or hairdresser I don't make them sit in my office and wait to start seeing property.  But I stood and waiting, because even though you have to wait, they have NO CHAIRS for you to sit and wait.

I already wasn't in the best of moods because our dining experience had been one where the manager had called us a "training table" and my husbands meal was comped.  The food was okay, although my husband's not cooked to order dinner was much better than the manager who got all up in my personal space to apologize.  I don't like people in my personal space too much either.

So after about half an hour of waiting, while in a bad mood, it was FINALLY my turn for service.  I explained my phone needs to the clerk and also told her of the brand name I prefer because I've  had good service and own stock in a particular company.  That seemed to aggravate her somewhat.  But finally I settled on my new phone and she looked at my ID and went to work.  I requested she transfer my contacts and she said okay.  Finally after more waiting she handed me both my old and my new phone and we were on our way.

On the drive home I asked my husband to call my phone.... I wanted to see what the ring setting was and decide if I liked it, but that didn't happen.  Instead my husband got a message that my phone was not in service. Oh that's not good.  Now we had left the store after closing hours, so it wasn't like I could turn around and head back to the store.

I had gotten my last phone via the mail (and I expect will get ever phone I ever get this way in the future) and remembered that if you dial *228 you can "activate" a new phone.  So I tried it and it worked.  But still none of my contact numbers are in my new phone.  I have to go back to the store and wait again.  And that's not making me very happy. 

So if you buy a new phone... do two things before you leave... make sure it works and make sure your contacts have been successfully transferred.

And if you want to see property, and don't want to have to wait.... call me, I PROMISE I'll be ready before your appointment time and have properties lined up for you to see.  Thankfully living at Lake Sinclair is very relaxing and no matter how stressful your day is, your evenings at home looking out over the beautiful lake will make it all better.