Do you judge a book by its cover?
What does your cover have on it?
Should it matter?
While browsing the new blogs today, I came across Bill Cherry's blog Whats going on here.
Curiosity got the best of me...I had to check out Tattoos for Ladies- The answer. After reading the mixed reviews on this blog I felt I had to post on this.
I am a tattoo sportin', Harley ridin', weekend campin', oil changin', house cleanin', MOM and Mortgage Specialist that can write a loan just as good as the man dressed in the 3 piece suit or the woman dressed to the nines. Should that matter to you, if you are provided with the service you expect, with a rate on your mortgage that is very competitive, with closing costs that are low? Should any of this be offensive to anyone?
Now some of my clients are aware of my other talents outside of business, some are not. How I conduct my business and portray my level of professionalism is all that should matter.
Don't judge a book by its cover....
Several months after financing a purchase for one of my long time clients (this was their 4th loan with me) my husband and I were out riding our Harley's on Easter. We stopped at the local auto store for a light that had burned out on my bike. This particular day was very chili, temperature was close to 50 degrees or so. We were both dressed in full leathers. Jacket, chaps, gloves, boots and helmet. When we came out of the store I spotted this client getting into his car. I called out his name and he shot me a look, as if to say, who the heck are you and how do you know me?! I pulled down my sun glasses and said, "It's Kim." He got out of his car and gave me a big hug. He then said to me, you need to put a picture of you like this on your desk, no one would ever believe you are the same person. To say the least he was shocked to see me in my "riding get up" or to even know that I rode a motorcycle. My client learned that day, that you can never judge a book by its cover. He is still a client of mine and has referred several friends and family members.
I will write loans in Dupage County, Kane County, Lake County, Cook County for many clients to come. Many will not know my "other" life and some will. But to conform to what others may think is their idea of professional is not my way.
Inside my book there are many different stories and many different pictures. But the cover one day may look different the next day.
I guess my point is no matter what cover there is today, everyday I will act with professionalism, I will return your calls, I will provide you with service you would expect. I am a mortgage lender today with 4 tattoos and 7 piercings. That is a choice I have made, but the person on the inside is no different than the person without the tattoos and piercings.
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