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A Coeur d'Alene Idaho Short Sale VICTORY ~ but no smiling photos this time....

By
Real Estate Agent with Keller Williams Realty Coeur d'Alene AB37665

A Coeur d'Alene Idaho Short Sale VICTORY ~ but no smiling photos this time....

On my drive home to North Idaho from a spring break trip to Colorado I began a journey I couldn't have even imagined.  Somewhere along I-25 in the middle of Wyoming I received a call from Boise agent Brian Brumpton

"How do you feel about short sales?" he asked. 

That call lead to a referral of a California woman who had two investment properties in Coeur d'Alene Idaho that she needed to short sale.  She was wiped out financially - every dime she had saved for retirement. 

And thus my incredible journey began. 

In my wildest dreams I couldn't have imagined what would unfold over the next 8 months.  Like layers of an onion, one bit at a time, a story unraveled of a con artist and scammers.  I went about my business of simply trying to get two homes sold for my client before they were lost to foreclosure.  But people, details and circumstances would appear before me, unsolicited, and peel another layer off an onion that I never asked for and wasn't interested in peeling.

The houses were a mess.  One had burst pipes and inoperable plumbing, the other no functional heating system.  Yet she had paid top dollar for them in their undisclosed condition of disrepair, in 2008.  In fact, it is unbelievable to me that they could have possibly appraised for what she paid for them.  Unbelievable that the real estate agent who did a lousy job of looking after her best interest didn't know what was going on. Unbelievable in that I simply don't believe it.  A strong claim, I know, and I stand by it. This particular con artist is a master of what he does.  My client is no dummy, she has a PHD.

I found buyers.  Lots of them.  We lost them to delays for one reason or another.  I posted about one withdrawal here.  I lost count of how many would-be buyers moved on down the road.  Times two.  And every time I would turn around another piece of onion skin would fall away and the bogus lease option scam would come more into focus.  Ah ha!  My client was just the patsy they needed to buy the houses so they could skim the equity from the Sellers! 

As the months dragged on, the saga of these homes took on a life of its own.  It drained me and emotionally exhausted my distraught client. Associates of mine would advise me to wash my hands of the whole mess.  She should just let the houses go into foreclosure.  It's not worth how much of my time and energy it was sucking up.  Just not worth it.  And maybe it wasn't. 

But here's the deal.  I had told my client that she would finally have someone she could trust to protect her interests.  That I would be there for her and see her through to the end, come what may.  She had her reasons for wanting a short sale and not a foreclosure.  I also had an obligation to Brian, who had referred this client to me, to do everything in my power to get these homes closed and get a referral fee to his little family.  If it were just ME, was it worth it?  No question, no. 

Today has been an emotional day as we closed on the first house.  An incredible 8 month journey that has involved a really bad dude; a large cast of complicit characters; a judge; the sheriff; phone calls to the executive board at PMI Insurance Company; frivolous accusations against me to my broker; a request from my broker for me to cancel the listings; me defying my broker and not canceling the listings; a lis pendens; grand theft; tears behind closed doors; the sheriffs department; judicial eviction of squatters; a crumbling foundation; rotted sill plate & floor joists; failed septic inspection; last minute lien; threats; obsenities and protection order discussions.  Honestly, I have just scratched the surface.  It's big and ugly, and it's not over.

Finally, after a series of last minute delays out of left field, including a disapproval of the final HUD, we closed on the first house.  This time, there won't be any happy pictures of my client at the closing table.  Today was a huge victory against overwhelming odds, but it is really no cause to celebrate.  Somehow, Congratulations just doesn't work.  But she is one giant step closer to closure of this horrible chapter of her life, and for that I am grateful.   

We hear daily the war stories and rants about the dreaded Third Party Creditors.  This story wouldn't be complete without my mentioning just how fabulous it has been to work with Wells Fargo Loan Adjustor Specialist Monique Spenard. Monique was assigned as the negotiator of the first offer I submitted.  Buyers and negotiators came and went as months dragged on.  When we had reached a seemingly hopeless dead end, disapproval of a short sale by the mortgage insurer, I tracked down Monique with a plea for her help. She personally took on the files for both houses, kept in communication and I can only imagine all she has done behind the scenes to bring about the impossible. 

Sandy Watts is our buyer's agent and I marvel at how she has kept these buyers in the game, one contract extension after another, and another, and another, and another....  I lost count.  Sandy, you are my hero!

While I am giving credit where credit is due, Heidi Simon at Pioneer Title has been a trooper.  How many estimated HUDs has she done for these houses?  I don't know, I lost count!  I called her the other day, for a new HUD to submit with a new offer on the other house and we both burst out laughing!  How is it POSSIBLE to lose so many buyers?  Well, it's kind of hard for a buyer to overcome an issue like an inoperable in-floor radiant heating system when trying to get loan approval.  We have a good offer, I hope to hear a response from Monique tomorrow.  I will keep beating this horse until it's dead. The funeral foreclosure sale date is December 15, but don't count us out yet!

Today was a good day.

Posted by

Janna Rankin Scharf provides a superior level of real estate service to home buyers and sellers in Coeur d'Alene and Kootenai County, Idaho. Visit www.JannaScharf.com for area information and to search for all homes in the Coeur d'Alene Multiple Listing Service. 

No matter how grand or modest your real estate dreams may be, you can turn to me in confidence.  Give me a call today so I can  be of service to you!

Janna Rankin Scharf AB, GRI, CLHMS, PMN, SFR  208.651.9700

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Dan Tabit
Keller Williams Bellevue - Sammamish, WA

Wow, sounds like you could write a long series on all that went on.  My hat's off to you for hanging in there when the going got impossible and working through it all.  Dedication is an understatement! 

Nov 18, 2009 05:58 PM
Bonnie Kappler
Century 21 Lake Tulloch - Copperopolis, CA
GRI, Copperopolis, Ca

Congradulations!  I just watched one of my short sales that I had worked9 months on sell on the courthouse steps.  So sad!!!!

Nov 18, 2009 06:43 PM
Harry F. D'Elia III
WEDO Real Estate and Beyond, LLC - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

Thanks for sharing your viciory with us. It is vital to have an escrow agent on your side during short sales.

Nov 18, 2009 07:21 PM
Brian Brumpton
Keller Williams Boise - Boise, ID
Boise Idaho Real Estate

Janna,

I wish I were first to congratulate you on your victory.  I know how many months of tireless effort you have put into these.  If they were handing out capes for short sale heroes, you'd be first in line. 

Nov 18, 2009 08:45 PM
Claire Hanes
Raleigh Cary Realty - Cary, NC

Incredible story on so MANY levels. I'm new to real estate sales (though I have been on the administrative side for years) and completely clueless about short sales. So, here's a dumb question...why on earth are they so HARD? I can see the problem with properties like you're describing, those who's vital systems don't work. But I'm talking about homes that have been taken care of, where the owner is just trying to cut their losses without forclosure. Isn't it a win-win for the lien holders to get on board in a timely way-rather than to have the house forclosed or auctioned? I guess I just don't get it...

Nov 18, 2009 09:01 PM
Mary Yonkers
Alan Kells School of Real Estate/Howard Hanna Real Estate - Erie, PA
Erie/PA Real Estate Instructor

Janna

I read every word of you post and the comments and got more and more upset with the greed that caused this situation and probably the entire financial mess our country had been struggling with.  In my hometown of Erie several people are going to prison for running this type of scam that affected the lives 40+ families.  Thanks for getting the message out and CONGRATUALTIONS on being there for your client.

Mary

Nov 18, 2009 09:12 PM
Andrea Swiedler
Berkshire Hathaway HomeServices New England Properties - New Milford, CT
Realtor, Southern Litchfield County CT

Janna, I just kept reading, that horrible feeling in the pit of my stomach getting bigger and bigger. The person who sold her these homes, who got her into this mess in the first place, where is this person now? And why no accountability?

She couldn't have a better person on her side. You rock! I am thinking if anyone can get the deal done on the second one, it is you.

I have one in similar condition looming as a short sale. My broker wants me to co-list with another agent in the office to play point for the short sale. I actually refused the listing a few months back based on what the house is worth IMHO. So, it will put me through my paces, I will get lots of blog fodder I am sure. :(

Nov 18, 2009 10:47 PM
Caren Wallace
Premier Property Group LLC - Tualatin, OR
Portland Caren Real Estate

Janna, I applaud your perseverence! Your seller must be in awe of you, to get this home sold! You are my hero!!

Nov 18, 2009 11:33 PM
Karen Kruschka
RE/MAX Executives - Woodbridge, VA
- "My Experience Isn't Expensive - It's PRICELESS"

Janna  It is my experience there are very few short sale listing agents with your dedication to the client - good for you

Nov 19, 2009 09:03 PM
Sara Woolford & Steve Golson, ALHS
iTexas Realty Co. - San Antonio, TX

Hi Janna-  This is a such an odyssey for you and I can see how out of dedication to your unfortunate seller, that you have pressed on to try to help her.  It is such a shame that we hear stories like this and that we will, doubtless, hear more. My heart goes out to you and your seller.  I pray that it's all over soon - for both of you. --Sara in San Antonio

Nov 20, 2009 10:51 AM
Norma Toering Broker for Palos Verdes and Beach Cities
Charlemagne International Properties - Rancho Palos Verdes, CA
Palos Verdes Luxury Homes in L.A.

Wow, I was exhausted by the time I came to the end of your post--and you're still working the deal.  Good for you for not giving up--you're an inspiration to all of who have been down the short sale trail.

Nov 20, 2009 11:16 AM
Kathy Clulow
Uxbridge, ON
Trusted For Experience - Respected For Results

Janna - all I can say is WOW ... your lady certainly has a trooper in her corner good for you

Nov 20, 2009 02:17 PM
Anonymous
Seller

I could not disagree with you more regarding Monique. She has a strong lack of ability to communicate. She constantly hides behind emails, responding only to certain aspects and not to the entire "heart" of the email. It is nearly impossible to communicate with someone this way.

Apr 28, 2011 10:54 AM
#13
Janna Scharf
Keller Williams Realty Coeur d'Alene - Coeur d'Alene, ID
Coeur d'Alene Idaho Real Estate Expert

Seller- Hmmm.  Now that is puzzling.  I know every short sale is different, the process flows differently, there is often no rhyme nor reason.  But what I do know, for sure, is that Monique was the savior of our transaction for my seller.  Without her intervention and facilitation, there would have been devastating consequences for my seller.  Which is why I work hard to foster good relationships with the negotiators, and entire loss mitigation departments, for that matter.  I treat them with the utmost courtesy and appreciation, and they respond graciously.  You get more flies with honey...

Interestingly, a good friend of mine in another state had a simultaneous transaction that Monique was handling.  She had worked several deals with her and had nothing but praise for her.  I'm so sorry your experience was less than satisfactory.... 

 

 

Apr 28, 2011 11:12 AM