Ar_home_b_search
 

This question came in from Karen Alterson a Realtor with Coldwell Banker Surf in Rockville Centre, NY.  As it is a pretty common question, I thought I'd answer it on my blog, so multiple people can benefit from the answer. 

Dear Zillow,

How do I get my name on the list of Realtors? And how do you get to the top???

Karen,

First of all, to get on the list, you simply have to create a free profile.  All profiles are included in the Directory.  To make sure you come up appropriately, make sure you completely fill out the fields like areas you specialize in and your marketing text.  In the upper right hand corner, you'll see the Register button.

Helpful videos:

How to activate your account

Creating a free profile

With regards to sort, helpfulness and contributions to the site are big factors in determining the order. 

Each listing and photo you add to the site are considered contributions.  Also, in case you don't have listings, answering questions in our advice section are contributions.  Also, once you contribute enough advice, you can be considered a Local Expert or All Star.  You can sign up to receive emails whenever there is a question in your area to answer. 

Helpful videos:

Zillow Advice overview

Becoming a Local Expert

Becoming an All Star

Hope that helps!

Sara

 

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45 Comments on Getting To The Top Of The Directory On Zillow

NOV
19
2009
104,204 Points 1 Featured Post Outside Blog Hit Router Attended Rain Camp

Thank you for posting this great information!  I reviewed the video and look forward to becoming a local expert!  I also bookmarked you for later reference.

10:32am • #1
288,572 Points 38 Featured Posts Outside Blog

Interesting - I didn't know about the local expert part - good to know. Thanks.

11:30am • #2
Localism Sponsor
That's really neat. Ill do it when I get back to the office.
11:53am • #3
195,330 Points 4 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Thanks Sarah,

Thanks really interesting information. I had no idea about the local expert part. I'm going to check it out.

:)

11:58am • #4
1,194,235 Points 89 Featured Posts Localism Sponsor Outside Blog Called Shot Master

I answered a question on Zillow... one.  

Last Saturday morning I think. Or perhaps the week before.  It shows me "contributing" once before... I said something like Duh! or maybe worse about a Central Ohio neighborhood... I had no idea I was signed in... until after whatever my outburst was. It was about neighborhoods and schools. 

I tried adding photos to a listing. No luck. It sold without photos on Zillow. 

12:01pm • #5
247,697 Points 20 Featured Posts Attended Rain Camp Called Shot Master

I think it is great that Zillow creates badges.  I have to say that I find your local expert badge totally bizarre. Whatever formula Zillow uses is weird.  I know in my area that you have agents designated as local experts that only have listings in one condo building.  They are no doubt the expert for the condo.  Then you have other folks that have listings all over Salem, who are actually local experts, that you don't designate. 

It's a funky formula...

12:04pm • #6
128,111 Points Outside Blog

Great info. I didn't know about zillow local expert either. I'm going to check it out. Thank you Sara.

12:04pm • #7

I would love to be a zillow local expert. 

12:27pm • #8
136,006 Points 1 Featured Post

Thanks for the information.  The Local Expert info was most helpful.

Geoff

12:32pm • #9
145,572 Points 5 Featured Posts Attended Rain Camp Called Shot Master

In our area, we have agents who list 50 lots in a subdivision, put the same 5 photos of the entrance, the pond, etc on all 50 and get huge numbers of points from Zillow. 

12:51pm • #10

I did go ahead and register with my name and business.  Are you sure that is free?  Please let me know.

12:54pm • #11
339,254 Points 27 Featured Posts Localism Sponsor Attended Rain Camp Called Shot Master

I've looked into the "advice" section and there is not much activity for any of the towns I cover - it would be hard road to collect points that way.

1:14pm • #12
176,614 Points 52 Featured Posts Attended Rain Camp

Hey all - Thanks for the comments.  I want to clarify one thing, because I don't think I gave enough details on the photo posting.  When a listing is fed to the site with multiple photos, those photos don't 'count' towards earning the local expert badge.  Photos that would count are those that are manually uploaded, such as neighborhood photos or local area shots.  Also, contributing in Zillow Advice about your area helps you earn the Local Expert designation badge.

Oh, and if you've already earned a Local Expert or All Star badge, we have them in downloadable form for you to promote.  For example, see my All Star badge in the right column of my Active Rain blog. 

If you want to add local photos: Log on to Zillow, click on the Local Info tab, in the left hand column click Photos, then in the middle of the page click Add Photos.  You'll get a byline with a link back to your profile on anything you add. 

1:20pm • #13
176,614 Points 52 Featured Posts Attended Rain Camp

Janet - Yes it is free to set up a profile, contribute to advice and upload photos.

1:21pm • #14
385,813 Points 25 Featured Posts Outside Blog

Hi Sara.  Thanks for the post and info.

Zillow is still on the to do list!:)

Ken

1:58pm • #15
152,667 Points 1 Featured Post

Good useful information, Sara. But, I think those links should be labeled

Paint yourself a bullseye

Affix Bullseye to yourself

I am not a fan of zillow. However, I see the NAR is since they had Spencer speak at the convention and they are going to create its own zestimates for home owners.

2:17pm • #16
176,614 Points 52 Featured Posts Attended Rain Camp

Gregory - NAR is a fan of bringing speakers in that they think can help their members, which is why Spencer was there.  He delivered great information about how Internet Buyers shop for real estate online.  (If anyone wants that presentation, here is a link to his PowerPoint and video of his session.)  He got great reviews.

You have a misstatement in your comment.  NAR is "going to create its own Zestimates for home owners".  NAR is working to create a huge data tool for its members.  They have publicly said that it is going to be a closed system, available only to its members and not the public.  So NAR and Zillow are trying to accomplish very different things, as we are more of general consumer site. 

2:43pm • #18
247,697 Points 20 Featured Posts Attended Rain Camp Called Shot Master

Ah the photos thing makes more sense now. The big listing agents don't have time to manually reenter their listing photos to get those points towards the badge. 

I don't think it's a neighborhood photo thing because there are only 4 entered for Salem, Oregon.  I think the formula needs some work.

3:12pm • #19
297,219 Points 17 Featured Posts Localism Sponsor Attended Rain Camp Called Shot Master

I have my profile on zillow, and will manually load listings there.  I haven't spent much time answering questions though.  I should go check it out again.  I did put a Zillow badge on my web site too.  We gotta be everywhere !!  Thanks!

4:00pm • #20
2 Featured Posts Outside Blog

Thanks for the great advice, Sara

4:04pm • #21

Wow, that is great I never even thought to go after this section of the market.

4:20pm • #23
285,140 Points 11 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Sara,

Great and easy to read blog that will be most helpful....thank you.

5:01pm • #24
255,492 Points 4 Featured Posts Called Shot Master

Have you gotten many leads from buyers/sellers seeing you on Zillow??  I used zillow two times for listings.   Perhaps, it is time to get going with Zillow again!?

7:00pm • #25
3 Featured Posts

I can't help but stop by and see your big smile every day. Thanks for sharing some hot tips on getting to the top. By the way, can I still get my t-shirt that I missed out at NAR09? I promise to be a good boy. You can even drop it off at Eric Marcus' office.

7:00pm • #26
156,315 Points Localism Sponsor

Sara,  Thanks for sharing this information.  It is on my list to do.

8:09pm • #29
588,234 Points 80 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp

Sara - Zillow rocks !  We have the extended services to enhance our listings and so far we have been pleased with the investment.

8:15pm • #30
622,286 Points 21 Featured Posts Outside Blog

Thanks for sharing all the information on Zillow.  I want to get more involved in Zillow next year.

8:56pm • #31

Sara,

Great info and much appreciated. We need more people like you out there!! Thanks for the info!

10:26pm • #32
1,007,498 Points 36 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

It looks like you've given some good advice to move up to the top. It's like AR, contribute and move up.

10:54pm • #34
NOV
20
2009
989,739 Points 3 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp

I've got the profile, I respond to questions. Guess I need to see if you have a blogging platform.

12:24am • #35
269,568 Points 8 Featured Posts Attended Rain Camp

Sara, I got a lead from Zillow last week. It was through a lead referral company. I'm assuming it was spam. Users can still contact me directly, right?

12:57am • #36
176,614 Points 52 Featured Posts Attended Rain Camp

A number of you have said something along the lines of "I need to get going on my Zillow plan" or "in 2010 I'll be more active".  If you ever have any ideas on how we can help you better do this, please feel free to email me directly.  Maybe we could do something with your brokerage, or your mls, or your association.  Maybe its a webinar?  Maybe its a series of weekly blog posts where we do one thing a week and give 'homework'.  I'd welcome your suggestions. 

Christopher and Stephanie - Thank you!  Glad to hear you are happy with the services!

Vickie- We don't have a blogging platform, we offer a Forum or Advice platform. However, you can add your Active Rain (or any blog) URL to your profile now.  Also, in your marketing text on your profile, I'd recommend linking to your blog and a couple of your favorite or most helpful posts.  We follow all those links, meaning that search engines can see them.  Finally, while I am talking about it, we also recently added the ability to add your Facebook, Twitter and LinkedIn information to your Zillow profile. 

RIch- Yes, functionality to email the listing agent directly on the listing defintiely exists.  To expand on that a bit, we actually send the lead where ever we are told to.  Some brokers say to send it to the agent, some say to send it to a type of call center. 

9:28am • #39
2 Featured Posts

I need to get to Zillow to see what I have done or haven't. Thank you!

1:01pm • #40
NOV
21
2009
1,304,961 Points 314 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Sara - talk about being helpful! Thanks. Loved Stewart's talk at N.A.R. BTW.

Jeff

2:30am • #41
278,566 Points 7 Featured Posts

Thanks for the post Sara.  I have a Zillow profile, but didn't know I could move up the list by contributing responses.

10:23am • #42
NOV
23
2009
226,285 Points 10 Featured Posts Outside Blog Hit Router

Thanks Sara...  I've been looking at the site and was wondering how I can get into the top rankings for my areas.  I'll watch the video and be "in the know"...

3:14pm • #43
NOV
24
2009

Thanks so much for the info! Many of my clients used Zillow to perform their home searches, so it is in my favorites now, too.

Chrissi Chapman
7:21pm • #44
NOV
30
2009

Zillow has some really neat tools like the widgets and iphone app.  I think "zestimates" are great for informational purposes but they are sometimes way off from reality.  I see a lot of people asking the same question about why their home value is so different from others in the area.  I understand how a zestimate is calculated but maybe the explanation should be more prominently displayed as the general public often thinks what is displayed is accurate.

Realtors: I too thought the forums and Q&A would be a good way to connect to people and try to provide useful info.  To a degree they are but I recommend looking through them before jumping in - especially the forums covering large areas like a complete state and large metro areas.  Zillow seems to be a good medium for people to bash realtors - anything from silly insults to outright attacking posts/comments made by realtors (and real estate agents in general).  A lot of this comes from people with profiles with made up names but sometimes its from others that say they are agents as well.  Zillow's policy says it won't tolerate this but I've yet to see anything done about the comments.  To be fair, sometimes agents post inaccurate answers or answers that may not be the best solution but does that justify being ridiculed in public?  Especially by someone that's hiding behind a made up name?  After a few weeks of watching the advice section and occassionally trying to help, I'm just kind of disgusted by what I see there.

11:02am • #45
176,614 Points 52 Featured Posts Attended Rain Camp

Hey Jerry - Thanks for the comment. 

Here is a link to Zestimate accuracy chart, I think it is exactly what you are asking for.  You can drill down to the county level.  It is posted at the bottom of every page, and there is a link to it behind every Zestimate- note the ? button.  Also, please check out these short videos with more on the data found on Zillow, including one that you can pass along to your clients that explains what the Zestimate represents. 

With regard to Zillow Advice - great advice to look around first.  We delete comments all the time (especially those that are obscene or that violate our good neighbor policy).  If you ever think we should take a look at something, please click the gray flag that you'll see all over the site, our customer service will take a look. 

After watching the forums for almost a year now, I have seen wonderful things happen and I have seen what you describe.  The wonderful things seem to happen when the user's question is directly answered with helpful information.  No hard sales, no upsales - maybe even just a yes/no answer.  Just geniune helpfulness.  The negatives can happen with generic information (ex- is now a good time to buy? yes!  low rates, buyer's market, etc) and hard sells slip into the answers. 

Also, a common mistake I see is agents not understanding the difference between a forum platform and a blog platform.  One is more responsive, and the other is pushing informaiton out.  So I'll see agents ask a question and then cut and paste an answer to their own question from a blog post.  You're right, this does not sit well with users, as this just isn't typically how forums work.  It is much different than a blog network, like here on Active Rain. 

Thanks for the helpful advice for Advice!  And remember to use those flag if you see something anywhere on the site you want us to look at.

11:27am • #46

Thanks for the additional info Sara.  What you've said about about the hard sales and misunderstanding the platform is also unfortunately true about some agents.  I've refrained from doing that as it's simply not helpful and you do stand out from others by providing useful info - I'm actually working with a potential client now from answering their question on Zillow. So, in that aspect, we have an opportunity to be a great source of info. 

But, there's still the other problem I've described.  I welcome a civilized debate/discussion if someone doesn't agree with what I've said but I often see insulting, childish replies (it's happened once to me).  I've clicked the flag on posts that are rude, insulting, and have no value whatsoever. However, there's one individual that has almost 7000 posts with a large number of them disparaging to our profession - sure some may be appropriate for the discussion, but some are attacking.  That's a lot of posts to flag!  And, that's just one example.

I'm not trying to deter people from using Zillow, but check things out beforehand so that you're prepared for what may come your way...

12:06pm • #47
JAN
18
2010

This question came up on Mortgage Advice today. What you have blogged for realtors is not true for lenders. What criteria is used for lenders? .... Thank you, Rudi

Rudi Hofmann
8:46pm • #48
176,614 Points 52 Featured Posts Attended Rain Camp

Rudi - You are correct, sorry about my 'Realtor' tilt in this article. When it comes to Lenders, they interact with the Zillow site in a different way.  The Lenders at the top of the Directory are those with the most and best ratings.  So you need to be an active, successful, confirmed lender in the Zillow Mortgage Marketplace to show up at the top. 

9:32pm • #49

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Sara Bonert {Real Estate Internet Marketing}

Atlanta, GA

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