It started out with a simple phone call. My new customer had called because she had seen one of our ads in a local realty book. I did my job, I  got her qualified for a loan. I asked her if she had a property in mind and she said that she was looking. I said " If you don't have a Realtor that you are working with, I can recommend a great one in our area." She said ok.  My customer started looking with the Realtor that I recommended. I'm thinging Great. Then I get the phone call. She tells me that she can get a new home for about the same price.She had found an ad in the paper. I said let me know, I will help you as much as I can. Then she tells me that the builder has their own mortgage company and that the mortgage company said they would use my Pre approval letter to strengthen her file. I 'm thinking (You have to be kidding right?) I then say to her. "If you find that they are not able to do what they promised you let me know.

Guess What !?

1 week later she says that the mortgage company couldn't get them approved.   Wow!

To keep this short- I just left the closing. They are HAPPY HOMEOWNERS.

I left 2 Happy Realtors and a Title Company that asked for some of my cards.

 

I love it when I am able to put a deal back together when someone else can't do it. 

 

 

6 Comments on ****** Y E S **********

Congratulations -- I lost a loan this week to a builder with his own mortgage company and it hurts.  I love it when they can't make it work and we can!

06/29/2007 04:21 PM by Bruce Bourgault, Vice President, Mpro (Central Pacific Home Loans)


Knowledge Is Power.

06/29/2007 04:23 PM by SHAUN WREN (CENTRIC)


Can you clone yourself??? Heaven knows we need more people like you who know how to say yes and then make it work without getting people into insane situations that will come back to cause them a lot of pain down the road.

07/01/2007 11:46 PM by Deb Hurt, ABR, e-Pro, EcoBroker, TRC (Exit Realty of Albuquerque)


Shaun, I love it when the client realizes they made a mistake and call back!  Good Job!

07/01/2007 11:58 PM by Illinois Mortgage Lender | Kim Murphy (1st Advantage Mortgage, LLC)


John- It is great isn't it.

Deb- I could split myself in two and still be smiling. I love my job.

Kim-Keep doing the right thing, be honest. They will come back when they realize you are right.

 

07/03/2007 10:49 PM by SHAUN WREN (CENTRIC)


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