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Being a Class Act never goes out of style!

Reblogger Kathleen Lordbock
Real Estate Agent with Keller Williams Realty Professionals MN Broker #40288835

Living above " all that "!

Original content by Michelle Francis

Being a Class Act never goes out of style!  I just found out that Donny Osmond won Dancing with The Stars.  I wasn't actually watching, but when I saw the last few minutes of the show taped from yesterday, it made a lot of sense.  What I was thinking was that he has a fantastic support base, even outside of the large extended Osmond family. 

First, Donny has had a long career and is known and loved by millions.  Second, he handled himself like a pro even after they announced he won, by hugging the runner-up when they were trying to hand him the winners trophy.  Lastly, he was positive throughout the competition, never cutting down the other dancers. 

So, even though we are not in a dancing competition, what can we take away from this?  One of the first things I learned at an IBM Marketing class was never disparage the competition, it makes you look bad.  So, when I meet iwth new prospective clients, I try to highlight my best skills and say nothing about others, that isn't positive as well.  In fact, one time I told a prospective client that both myself and the other agent he was considering of hiring were excellent and he couldn't go wrong with either of us.  (I knew her and respected her work, of course!)

There are a good number of situations throughout the real estate cycle where we can take the high road and handle ourselves with class.  Also, even when negotiating a deal, I try to keep it win-win for all parties and pleasant with agents even if we don't strike a deal.  There's a number of times when the negotiation doesn't work out until a later date and keeping the conversation open and friendly helps the future conversations and deals come together. 

I truly believe doing the best for your clients, building good will and treating all of the other professionals you meet every day well, will come back to help you build your business.  Being a Class Act never goes out of style.

Michelle Francis

Tim Francis Realty, Atlanta & Sandy Springs GA

(404) 219-9760

Michelle@TimFrancisRealty.com

 

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Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Kathleen:  Good choice to reblog.  Taking the high road is always a good thing.  It reflects so much better than being a cry baby or bashing your competition. 

Nov 27, 2009 02:55 AM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

Well said. Thanks for the re-blog. I know of a certain agent who always suggests that clients who have had their house on the market for a while without selling it should change agents.  She feeds this into the minds of neighbors perhaps hoping that the seller will choose her.  When she posed this question to me, I said that I had a lot of respect for the agent who had the house listed and that he was doing everything possible to market the house.  If he is doing his job and the house doesn't sell, then what can a different agent do to create a buyer.  I also said that agents appreciate loyalty which is very rare in our business. I have repeated this answer to neighbors who have asked my opinion.

Nov 27, 2009 03:03 AM
Richard Dolbeare
Inactive - Wailuku, HI
Living the Hawaii Lifestyle

Hi Kathleen and aloha to another KW agent.  I call it "Best in Class", a term I learned from my years in corporate management.

Aloha

Nov 27, 2009 03:17 AM
Michelle Francis
Tim Francis Realty LLC - Atlanta, GA
Realtor, Buckhead Atlanta Homes for Sale & Lease

Kathleen, I appreciate the re-blog!  (My first!)  Richard, I love that term "Best in Class".  Michelle

Nov 27, 2009 10:03 AM