Ar_home_b_search
 

"Social Media is the new Water Cooler.

It's where People Connect and Interact"

~ Rich Jacobson ~social-media-takes-you-to-where-people-are-connecting-and-interacting

Before we jump into the nuts and bolts of developing a social media strategy, I thought it would be best to understand the bigger picture of why you, as a real estate professional, should be using social media to grow and promote your business.

Here's one of the best definitions I've come across for social media:

"Social Media is the collection of tools and online spaces available to help individuals and businesses to accelerate their information and communication needs." - Axel Schultze -

If there's one area that people in our business typically neglect, it's in developing and implementing a detailed and deliberate marketing plan. Most of the time, we simply play 'Follow-the-Leader' and employ whatever methods those around us are using. We get a website, send out postcards, giveaway calenders, call on 'expireds,' join the Rotary Club, and then cross our fingers, hoping that new business will come our way as a result. Rarely are we intentional in our marketing efforts, nor do we take time to analyze and evaluate what methods are the most effective.

And so it is too with many who wander into the social media arena. A fellow agent in your office has encouraged you to join ActiveRain, so you signed up. Or perhaps you overheard someone sharing with excitement how they had attracted a new client through their blog on ActiveRain.

The fact that you're here, reading this article, demonstrates your intrigue and interest, and more importantly, a willingness to adapt or try new things. Your courage to step outside of your comfort zone is to be commended.

So why social media?

Expanding Your Digital Footprint

First and foremost, using the tools of social media allows us to expand/enhance our digital footprint. With more and more consumers accessing the Internet for their home buying and selling needs, one of our primary strategies should be to spread and enlarge our web presence. It's not enough to simply maintain a website. Our end goal should be to dominate a specific geo-targeted area and maximize our 'findability' for select key search terms. In other words, when consumers enter particular key search terms into a search engine, terms that are relevant to your local market, some element of your digital footprint should show up in the search results, i.e. blog article, website, pod-cast, video, etc..

One of my former managing brokers always used the analogy, "The more hooks you put into the water, the greater your chances of catching the Fish!" An effective social media strategy necessitates varying levels of participation on multiple platforms, networks, and applications.

Connecting with Your Sphere Digitally

Using social media empowers you to make meaningful connections/interactions with your Sphere of Influence and potential clients. It enables meaningful 'touches' to occur faster, more efficiently than more traditional methods. That's not to suggest that you should abandon your previous marketing efforts. Utilizing social media should simply augment, not replace the tasks you've been doing up to this point, especially ones that result in new business. Nothing will ever replace the value of face-to-face contact. And some people just aren't engaged in using the Internet on a regular basis. But what you'll find is that social media can become one of the most cost-effective and results-oriented marketing methods you can employ.

Now that you hopefully have a better understanding as to the 'Why' of social media, in our next installment we'll begin to map out some specific practical strategies you can use to develop your own successful social media strategy!

For Your Further Reading Enjoyment:

"Developing a Social Media Strategy, Part 1"

"Hello?! McFly!? It's called Social Media for a Reason!"

"Establishing an Internet Presence: Are You Creating a False Front?"

~     o     ~     o     ~     o     ~     o     ~     o     ~

Rich Jacobson is a licensed real estate professional providing knowledgeable empowerment and relentless representation for his clients of residential properties and vacant land throughout all of Kitsap County WA and portions of Pierce, Mason, and Jefferson Counties. You can also find him at KitsapLife.com, SOUNDBITEBLOG, Crabbing in the Hood, Facebook, Twitter, or e-mail:  kitsapagent@gmail.com

Follow KitsapAgent on TwitterFriend Rich Jacobson on FacebookJoin Rich Jacobson's LinkedIn NetworkSubcribe to Rich Jacobson's YouTube ChannelListen to My Sweet Tunes on Last.fm

 
Post is included in group: Active Rain Newbies
Post is included in group: Blog Tips for Rain Drips
Post is included in group: Dedicated Bloggers
Post is included in group: Social Media Marketing
Post is included in group: Web 2.0

63 Comments on The 'WHY' of Social Media - Developing a Social Media Strategy Part II

DEC
02
2009
104,291 Points Localism Sponsor

Rich, thanks for the info.  I agree, social media is important but sometimes i prefer the good old fashion telephone!

3:14pm • #1
1,103,781 Points 45 Featured Posts Outside Blog

Rich,

This is all completely true but it sure takes a whole lot of time to keep up with it. I find that about all I can do is AR and, once in a blue moon, a couple other online postings.

3:18pm • #2
447,918 Points 36 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Rich,

"Social Media is the new Water Cooler.

It's where People Connect and Interact"

Sounds like a lot of scuttlebutt!

Simper Fi

Bill

3:22pm • #3
295,316 Points 5 Featured Posts Outside Blog Called Shot Master

Nice series of posts, Rich! I was reading a post earlier that appeared to question the value of social media (http://budurl.com/b4w4) and I'm still amazed at all the people who feel SM has little or no value. The key is find a balance on what works for you and stick with it. No effort = no results! Thanks again for these posts!

3:31pm • #4
402,631 Points 40 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Hi Rich...Why social media?  Well, it's fun and it can be a great plus for your business.  Great combination. 

I'll be reading or re-reading your suggested posts.  I clearly remember reading the last one and my comment.

Kate

3:45pm • #5
493,648 Points 222 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Pat & Wayne:   I just read the article you mentioned. It always amazes me that those who are critical of something are the very ones who attempt to make money doing the thing they criticize!...To each their own. I can certainly appreciate earnest debate, but her approach is a bit disingenuous.

It only goes to show that there is a lot of misunderstanding and confusion about how to use social media to promote and grow your business. That was the intent of this series....

4:09pm • #6
861,708 Points 76 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Social Media is the wave of the future. Agents not into blogging and other methods of reaching clients will be left behind.

6:26pm • #8
2 Featured Posts Localism Sponsor Outside Blog

I think it's important to engage on Social Media, I personally am relying on it for some of my business.  However, I don't think it's for everyone.  There are many great agents that have no need to be on social media. 

6:28pm • #9
493,648 Points 222 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Ryan:   I agree. Social Media is not for everyone, just as calling on 'expireds' isn't for everyone. Ultimately, one needs to do what works best for them, in their particular market. Some seasoned agents rely on nothing but word of mouth and their referral base. In today's challenging market, we need to find new, creative ways to generate business.

6:52pm • #10
402,650 Points 4 Featured Posts Attended Rain Camp Called Shot Master

Rich - Love the new shot....I totally agree with you but I still think this is an amazing site {A/R} that is.... I try all venues including phoning expired's... I don't usually stop at anything to get business..I'll even knock on someones door if I see them home and they just expired. Good old person to person is still the best for me even though I have generated business lately from my F/B business page now as well.... go figure....

7:37pm • #11
Outside Blog

I have to admit it takes work its not as easy as just logging in on twitter or whatever you do have to have some kind of strategy and plan

7:41pm • #12

Rich,

Blogging  can take a lot of work. Yes, social networking can have great results, but only if you have something interesting to share. 

8:31pm • #14
285,140 Points 11 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Rich,

I love the phrase "expanding your digital footprint".  I certainly agree that it needs to be a plan that is implemented consistently....

8:43pm • #15
382,526 Points 47 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Social media can seem and be soooo overwhelming if you just log on without a plan. Oh once in awhile it is fun to just play but without a plan it can be daunting. Great series. Looking forward to the next post. :0)

8:49pm • #16

I liked the part about staying in touch with your sphere of influence. I suppose if 20 year olds and 30 year olds are the biggest buyers of condos in 2010 then this is a great tool to stay in touch

 

Good Post

Neil

9:08pm • #17
622,286 Points 21 Featured Posts Outside Blog

You are right.  It is all about meeting, touching and interacting.  The more you do the more business you may get.

9:25pm • #18
608,296 Points 26 Featured Posts Localism Sponsor Attended Rain Camp Called Shot Master

Rich, love the new photo! All I have to say is that we are getting business from SM and we are still in business while many of our peers are falling by the wayside. Re-invent yourself or be left behind is what I think.

9:42pm • #19
531,137 Points 4 Featured Posts Outside Blog

Great information Rich. Social Media is actually better than the water cooler. We are more visable here :)

9:47pm • #20

Rich,

 Like everyone else on AR, I have seen countless posts talking about social media, and what it means to our businesses.

 Of all of them, I think yours is one of the best written, and actually manages to avoid the usual hyperbole of "Quick! You must join NOW, or you will be out of business in 3 years!!  Twitter is your only lifeline to staying in business-- without Twitter you will shrivel up and die on the vine!!"

You make so much sense here.  I especially like two of your points: (1) using social media to expand/enhance our digital footprint, and (2) "The more hooks you put in the water, the greater your chances of catching the fish."

Hard to argue with either one of those points!

This is an excellent post that describes why social media is important, and why all of us should make a plan on how to use it, both now and into the future.  Even as we all understand that "face to face" will always win the day.  Unless you just aren't very good at face to face... which would be interesting if you are a Realtor....   :-)

I look forward to more of this series.... thanks for sharing this!

Tim Wilson
9:50pm • #21
577,905 Points 15 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master

Interesting. So many feel that SM is where to be, and yet how many have not embraced it and are still successful, if only by local standards? Or does it really matter? I'm curious, so I'm sticking around for the long haul to see where this goes, wih this series and with my own SM presence.

Your insights are invaluable, Richard. Thanks for putting this out there.

9:53pm • #22
129,974 Points 5 Featured Posts Outside Blog Attended Rain Camp

Thank you for the wonderful post and the ability to reblog it.  Nice information and congratulations on the featured post.

10:12pm • #23
2 Featured Posts

Using social media to connect with my sphere is the way I'm headed.  I also opened up facebook page for my business just last week.  We will see how that works out.

My eyes were opened last summer when my teenage daughter who does a "side blog" for me on a local community opened up a facebook page for the blog.  In no time there were over 1000 fans, now there are more than 1500 and growing. 

These people on facebook comment on each blog post much more freely than they do on the stand alone blog. 

 

10:15pm • #24

Thanks for the great post Rich!  I became licensed originally in 2003 - social networking, to my knowledge, did not exist beyond email and IM's at that time for the most part.  I took a couple of years off when I had my baby - wow, how things change in just a couple of short years!  Jumping back into the real estate pool this past summer, I quickly discovered the value of social networking.  I agree - it is not for everyone!   However, I have found that my marketing strategy involves staying in touch with my fellow church members, members of my neighborhood HOA, and various others - Facebook, Activerain, etc. are the way to be in the loop.  Phone calls, snail mail and face-to-face are the ways to be in touch.  :)

10:19pm • #25
Outside Blog

I talk to a lot of agents who say "I don't have time for that", referring to social media .... I tell them that is the same as saying they don't have time to prospect.  

10:25pm • #26
194,561 Points Localism Sponsor

It's all about finding you niche.  If SM is you thing, that's great.  If it's not, it OK too. I don't believe EVERYONE should use SM because they HAVE TO,

10:27pm • #27
313,393 Points 8 Featured Posts Outside Blog

Rich,

Couple of words really stand out up there about social media marketing; cost-effective and results-oriented. That's what I'm finding out, too.

10:32pm • #28
159,084 Points 5 Featured Posts Outside Blog Hit Router

Rich, went to A.R. Camp San Franciso today.  I really saw and learned what a powerful took twitter is.  Before today I thought ... So what?  140 characters, what can I do with that?

10:42pm • #29
239,072 Points 1 Featured Post

I am convinced that those agents who do not use social media will be scrambling for business in the future.  Those of us who are diligently using it now are ahead of the others.

10:52pm • #30
255,492 Points 4 Featured Posts Called Shot Master

You are right! Nothing will ever replace the value of face to face contact, however, social media allows someone to have a sneak peak into who we are as agents, parents, community volunteers--they get a fuller picture.  People may "connect" with you because of a shared interest, etc.  Involvement in social media definitely gives one an advantage!!

10:53pm • #31
210,365 Points 1 Featured Post Outside Blog

Meh. Social media and blogging are all just a fad. That stuff will never work.

;)

Anyone that thinks SM is a fad should watch the video at the bottom of this post.

 

11:23pm • #35

After spending the day at rain camp I dont know how much more SM I can take at the minute. But I can say that SM is here to stay and you should take advantage of it if you can.

11:24pm • #36
DEC
03
2009
493,648 Points 222 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Tim Wilson:  That is perhaps the nicest complimentary comment I have ever received. So 'Thank You!' That's exactly what I intended for in this series - to bring things down to earth in a more practical manner. There are so many 'self-proclaimed' social media gurus out there, teaching classes and seminars on social media who have never used it for promoting and growing their business. I want this series to provide some no-nonsense 'rubber-meets-the-road' kinda stuff that actually works. Thanks for your kind words!

1:32am • #37
493,648 Points 222 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Jay:  You're such a party pooper! But you're an excellent example of what can be done through SM!

1:33am • #38
493,648 Points 222 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Sonja:   Well said. You 'get' what benefit utilizing social media has to offer! Keep up the great efforts!....

1:34am • #39
493,648 Points 222 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Sybil:  With our markets being as challenging as they are, few can afford to miss out opportunities such as social media to create additional revenue streams.

1:35am • #40
493,648 Points 222 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Robert Hammerstein:   I love your approach! Take no prisoners and leave no stone unturned! Ya gotta do what ya gotta do to survive!...Say "Howdy!" to your lovely wife for me!....

1:36am • #41
493,648 Points 222 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

William James Walton, Sr.:   Thank you, my dear sir! It's truly my pleasure!...

1:39am • #42
493,648 Points 222 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Marty:   Nice to see a familiar face pop his head around here! How have you been, my friend? Facebook is an amazing tool with excellent potentials. I created a business page a while back, and got my first client a few months ago!

1:41am • #43
230,756 Points 14 Featured Posts Attended Rain Camp Called Shot Master

It's somewhat like the saying, "Look, there go the people. I must follow for I am their leader." Times change, people (actually do) change (at least in habit), and so does where they have their conversation. If we're in a business that requires building relationships, then we simply need to be where the people are. Now days, that would be online and in social networks...

4:24am • #44

This is a blind spot right now in my total marketing picture. I must address this issue. Thanks.

5:23am • #45
144,532 Points 1 Featured Post

I love the quote and the picture.  Never thought about social networking being the water cooler, but it is so true!  Thanks for another great post and helpful tips.  Bookmarking the page now!

8:36am • #46
3 Featured Posts Outside Blog

I think social media is great, but there is still something to be said of the face to face interaction with people.

9:14am • #47
154,308 Points 1 Featured Post Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

I agree, the idea of social networking being the new water cooler is a great way to look at it.

9:18am • #48
550,210 Points 7 Featured Posts Called Shot Master

Rich:

I love social media, and we advise our clients of its importance at all time.  However, it is not the ONLY solution, and it JUST does not fit everyone.  What makes life fun is the variety of people in this world.  Everyone has a unique response and a unique need.  In marketing it is important to assess the uniqueness of one's market place and address it and work with it.

For instance, our client in the Napa Valley walks out of the door to get a cup of coffee and a croissant at the local bakery,  Fifteen minutes later, she has a listing and a buyer.  That is her brand of social media, and yes she is on the internet and on social media.  What works in her market is her visibility, her PHYSICAL visibility!

And yes, she is the #1 in sales in her marketplace!  You have to tallor your stategy to the MARKET! It is not only about the newest and hottest!  Some agents have completely dropped out of print because they are parotting the mantra, "Print is Dead".  Check out your local newstand and see how many New Moon photos are on magazine covers, trending on Twitter, and on Google.  The entertainment industry gets it!  It is using the media as a servant of your strategy!

Thanks for writing this.  For some, success will come from picking up the phone!

10:30am • #49

Thanks for the post and the links to your other posts.  The more I learn the more I need to.  For me, having the time to do the social media thing will be a challenge, but a necessity, and will just need to schedule time to make it effective.

10:42am • #50
815,674 Points 7 Featured Posts Localism Sponsor Outside Blog Called Shot Master

I found Rain Camp yesterday to be very helpful in getting my head around Twitter and a better understanding of Facebook.

10:46am • #51
483,220 Points 1 Featured Post Localism Sponsor Outside Blog

Hi Rich,  Extremely well written as usual.  I would add one observation:  There are, and will continue to be. many who will not jump on the SM bandwagon and yet adapt to this market in other ways so as to be successful.

10:56am • #52

Hi Rick

I am a retired 30 year professional in the telecommunications industry and have spent the last 6 years as an assocaite sales person with C21 in Moncton NB., Canada. My two sons, the new generation of buyers, constantly remind me that you are absolutely correct in utilizing the social media ro increase business. Realtors who do not change will definitely be left behind! I am trying to get on board.

Cheers

Ian Mann
11:12am • #53

I aree. The more exposure that you give yourself, the more people might find you and think "hey, I want to do business with this person"

11:39am • #54
Outside Blog

Thanks for the tips! Great post. I agree that you cant just follow what everyone else tells you to do but find your own niche. As a younger agent, i have been working on expanding my name through social media. I am trying to get the younger internet clients who are using the internet to search homes! They sometimes don't even think to get themselves an agent b/c they are house searching on their own! Thanks again for the post

2:12pm • #55
672,407 Points 69 Featured Posts Outside Blog Attended Rain Camp

I'm looking forward to the next post. I'd like to see how you put it all in practice.

3:15pm • #56
222,419 Points 13 Featured Posts Outside Blog

I absolutely love social networking sites.  I am an avid facebook user, limited twitter user, and love the AR.  I do believe many more each day are realizing that in order to promote yourself and your business you must be on many social networking sites.  We can't however just be on them we have to participate and share information.  Why do I want to talk to 1 or 2 people a day when I can talk to millions.

4:07pm • #57
151,192 Points 3 Featured Posts Localism Sponsor Attended Rain Camp Called Shot Master

Thanks Rich,  I've bookmarked this blog, since it gave me a little more insight on how to creatively and consistently use social media.   I've now included all of my social media on the bottom of my ActiveRain blogs as teardrops... which I also learned here on Activerain...   ;>))

5:05pm • #58
255,857 Points 3 Featured Posts Outside Blog

"The more hooks you put into the water, the greater your chances of catching the Fish!" I love that, it should be a sign on my office wall! It is a much faster way to connect and show care. I remember when I first came to AR via an invite from another agent, I had no idea how much my world would open, thank you for giving what you have!

6:11pm • #59
122,575 Points 3 Featured Posts

Rich, you give a really good definition here. I've never heard it said this way but in fact you are describing it so accurately.  I especially like the part about multiple "touches".  It's not about have one presence on the internet such as a website.  It's all about interconnecting multiple arenas such as FaceBook, Twitter, Active Rain, website and many more.  -Marian

6:19pm • #60
1,007,498 Points 36 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Though social media has been a big help to me in the last year, I still need a bit of refinement and appreciate the suggestions.

11:13pm • #61

I created twitter, facebook, and linked. And I'm waiting to figure out what to do with it. My friend who works for Seagate, a systems analyst, says it's a fad. Go figure. But I have another who made me his friend on facebook. So without doing anything, I have one friend at facebook. Still trying to figure it out! Thanks for the info.

11:25pm • #62
124,387 Points

I loved what you wrote. 'Follow-the-Leader' and employ whatever methods those around us are using. We get a website, send out postcards, giveaway calenders, call on 'expireds,' join the Rotary Club, and then cross our fingers, hoping that new business will come our way as a result. Rarely are we intentional in our marketing efforts, nor do we take time to analyze and evaluate what methods are the most effective.

That is the difference between strategy and tactics.

11:46pm • #63
DEC
04
2009
550,841 Points 22 Featured Posts Outside Blog Called Shot Master

Rich, great post and thanks for the coaching. 

4:06pm • #66
DEC
05
2009
136,933 Points Localism Sponsor Hit Router

Thanks for the tips on social media...facebook is a great way to keep in touch with friends, family and clients.  Look forward to reading your other posts!

9:16am • #67
JAN
20
2010
398,365 Points 31 Featured Posts Outside Blog Called Shot Master

Rich, I am enjoying this series.  Lots of good info.  I used the we we calculator and I am in the process of making some changes to my website.  I'm  looking forward to reading the next installment.  Thanks again.

11:59am • #69
MAY
09
Social Media is a highly efficient, and effective way for the world to inform, and keep informed, via indviduals and multi media sources. Aside from helping businesses grow, and prosper, social media enables us to learn news from everywher and everybody willing to tell their truth. It is, in my opinion, one of the greatest human inventions ever created. We were never able learn/acquire such extensive knowledge so quickly, the old industrial way.
Jean
8:42pm • #70
Social Media is a highly efficient, and effective way for the world to inform, and keep informed, via indviduals and multi media sources. Aside from helping businesses grow, and prosper, social media enables us to learn news from everywher and everybody willing to tell their truth. It is, in my opinion, one of the greatest human inventions ever created. We were never able learn/acquire such extensive knowledge so quickly, the old industrial way.
Jean
8:42pm • #71

What does the graphic say?

Leave a response…



(optional)
What does the graphic say?
 
May_2010_049 Ambassador_large

Rich Jacobson Your Kitsap County WA Real Estate Broker

Silverdale, WA

More about me…

Keller Williams West Sound Realty

Address: Silverdale, WA, 98383

Office Phone: (360) 499-6367

Cell Phone: (360) 440-4758

Email Me

Providing Knowledgeable Empowerment and Relentless Representation of Real Estate Clients throughtout the Western Puget Sound, including all of Kitsap County WA, and portions of Mason, Pierce, and Jefferson Counties.

"Helping You to Successfully Achieve Your Next Adventure in Life!"

Rich Jacobson
Rich Jacobson
Create Your Badge



Listings

Links

Archives

RSS 2.0 Feed for this blog