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As a Loan Officer I see this all the time. That is why I hold their hand through every step of the transaction, and it they call me 10 times in a day, I get back to them right away every time. Once we have commitment on the loan, I call them up and go through any conditions that they might have to meet before the closing. And then I attend the closing, not because I play any part in the closing, but just to be there as a security blanket for them. This is probably the most stressful procedure that they have ever been through, and they deserve every bit of attention that we can give them.