You know what happens when you assume something, Right?

Assume = Making an ass out of u and me.

Expectations are enigmatic.

When we expect things, we often close our minds to other possibilities that might exist.

Yet without some level of expectation, what's the standard?

Does ANYTHING go?

Both of these words are extremely powerful pieces when it comes to effective communication and service.

When I am serving you, I might make some assumptions that lead to confusion or conflict.

- I might assume that you know more than you know, therefor creating frustration and fear because I am not explaining things as we go.

- I might assume that I know what your expectations of me are . . . Making it virtually impossible for you to be satisfied with my service.

- I might make assumptions about your financial wherewithal . . .

- or personal family life environment

- or personal background

As long as I am making assumptions, my ability to serve you well is inevitably doomed.

If I don't know your expectations, I might never measure up to your standards.

If you don't know my expectations, you'll be a mushroom (Kept in a dark room and fed S_it!)

Good service is virtually impossible to deliver when expectations are not clear.

What's the "Right way to do things"?

We could have different ideas about what's right and proper.

You don't know what I know,and I don't know what you know.

So . . . How do we fix all of this?

Of course if we all knew all of this and practiced it, life would be blissful, wouldn't it?

It begins with taking responsibility.

In all relationships, We have a burden of responsibility to communicate.

Longstanding, healthy Relationships begin with LOTS of questions.

Every single person on the plaent has a unique story - a personal History that shapes who they are now.

The more we learn of all of that, the better our odds of learning motivation.

The more we know about each, the less we need to assume.

The more we know about each other, the more clear our expectations of each other and the process of life.

Ask LOTS of questions and Pay attention, and you'll find yourself experiencing a lot less conflict and discomfort.

Simple, yet so complex.

I'm just sayin'

Best,

b

Barry Owen
Principal Real Estate Broker
Keller Williams Realty
30 Burton Hills Blvd Suite 175
Nashville, TN 37215 - Green Hills

Call me:                615-568-2123        
Text me: http://www.mycricket.com/sendtextmessage/ 6155682123
email me: barryowen@kw.com
Visit The Owen Group http://www.theowengroup.net
http://www.owengroupnashvillehomes.com
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http://tnrealestatetribalhub.wordpress.com/2009/06/02/barry-owens-web-portal/

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