It was a phone call from a concerned, potential, client.  He is building a new townhouse.  A friend told him to hire a roofer to make sure that rubber was put between his roof and the houses next to his.

Yes, that puzzled me too.

I told him that step flashing and some form of counter flashing, even if it was vinyl siding, is an appropriate transition between roof and sides.  And that I had never heard of using rubber.  But, "I can check that flashing for you.  You really don't need a roofer.  In fact, a roofer is going to charge you almost as much as I will for a complete home inspection."  Asking my price, he confirmed that.

He set up an inspection.  "But, I might be calling you back because I want to check one more thing."

He called back.  "I'm no longer going to need your services."  

"Well, you're the boss," I said, "but why not?"

"Because I am told you home inspectors are just placebos."

Suppressing a laugh, honestly, I needed to pursue this one!  "Sir, this is the first time I have heard that one!  Please, explain!"

"Well, you almost never find anything.  And when you do, the builder won't fix it anyway because they build everything to code and won't change that."

I am REALLY amused at this point and wouldn't want to do his inspection anyway, but this was too good.  Now I am laughing.  "Who in the world told you that?!"

"THE SALES LADY IN THE BUILDER'S OFFICE."

That's right!  The sales lady.  The sales lady!!  Miss Information herself!!  (Read that misinformation...)

"Sir, I am going to bet you did not have a pre-drywall inspection, am I right?"

"I didn't need one.  The builder gave me a walk through."

During the conversation I found out what he did for a living.  This is a very intelligent person.  But, CLEARLY,  not at all smart in this regard!  Here is someone who CLEARLY doesn't know what he doesn't know.  He is listening to a friend who CLEARLY doesn't know what he doesn't know.  He is listening to his builder who CLEARLY doesn't want him to know what he doesn't know. 

AND I AM A "PLACEBO..."  How do you spell Aaaaaarggghhh?  Is that close enough?  I could say more, but I will leave this as polite as I can.

 

My recommendation:  Don't call a placebo.  Call a home inspector.  Call an objective, independent home inspector.  Call one with experience.  Call one who stays current with annual continuing education (I usually do 35-40 hours annually).  And call one who wants you to know what you don't know.

For sure you won't be calling one of these pills to the left.

Oh, and don't take your advice from friends or "the builder!!!"  Because you never know.

 

 

Jay Markanich Real Estate Inspections, LLC  

Based in Bristow, serving all of Northern Virginia

www.jaymarinspect.com


 
This post has been included in Virginia Real Estate News Prince William County, VA Real Estate News Bristow, VA Real Estate News
Post is included in group: Active Rain Block Party
Post is included in group: Adventures in Home Inspecting
Post is included in group: Professional Home Inspectors
Post is included in group: The Vent

100 Comments on "Home Inspectors Are Just Placebos"

20 Most Recent Comments Displayed Show All

DEC
22
2009
117,186 Points 4 Featured Posts

Good post Jay. I think Lenn said it best. It's hard to tell someone he is wrong when he doesn't know what he doesn't know. People are armed with so much information regarding real estate they want to come in and teach all of us something. Normally, that's when they get burned the most.

 

...and, NOOOOO, that Sales Lady wouldn't have any reason to talk the buyer out of a home inspection. Hum....

3:39pm • #82
116,020 Points 2 Featured Posts

Wow, lots of discussion here!  Not sure I have much to add that hasn't already been said, but I think it is interesting that the comsumer in your example seems to forget that the sales lady works for the builder, of course she is going to say "you don't need it"! 

4:01pm • #83
997,594 Points 363 Featured Posts Attended Rain Camp Called Shot Master

Gary - once on a pre-drywall inspection, the County inspector showed up and asked me what I came up with.  I told him and he failed the house and left right away.  Didn't even look!

Weichert - I don't know how you could define a "deficient home inspection."  Every association has minimum Standard Operating Procedures, with reporting standards that they hold their members to.  My report far exceeds anything any association demands.  You have had some bad experiences!  I do not know any home inspector who talks like that, either!  An experienced home inspector, with a comprehensive report, is, in my opinion, due diligence.

Karen - I don't think lenders require private inspections to extend loans.

Richard - as you say, skill, training and experience say it all.

Robert S. - right on, right on, right on...!

Michael - you and Poor Richard say it well!

6:36pm • #84
997,594 Points 363 Featured Posts Attended Rain Camp Called Shot Master

Mike - that depends on many things - report writing, the inspector's diligence, belongings in the house, how the agreement is worded - I could go on...

Sandy - if not perfect, that would be a great world!  I have a blog post called A Golden Rule Business which you might like.

Tina - you are NOT alone!  I had a dryer vent the other day I could not find the end to outdoors!

Thank you David!

Lyn - "spew" is a great word!  And I love Blog Dog!

NUllenium - when you figure that one out please let me know...

6:42pm • #85
997,594 Points 363 Featured Posts Attended Rain Camp Called Shot Master

Bill - none of the inspectors I know either!  Merry Christmas to you too.

Karen - background and experience really count.  Glad your guy is "real!"

Joe - hence, lots of slip between cup and lip.

Bev - I said that too!  And you are so right about the sales lady.

Jason - I stuck a burr in most everyone's britches with this one, didn't I!

6:45pm • #86

Jay,

I have sold a lot of new construction over the years. I always recommend the Buyer gets a home inspection on new construction and the inspector almost always finds justifiable repairs, although they are usually minimal. beyond the repairs the inspectors usually have great maintenance recommendations. You guys are well worth the money.

8:51pm • #87
277,409 Points 3 Featured Posts Outside Blog

Jay, that's a new one for me too, placebo! And from the builders agent no less! Ahahahahaha

8:56pm • #88
DEC
23
2009
997,594 Points 363 Featured Posts Attended Rain Camp Called Shot Master

Paul - I had a pre-drywall once where I found such a structural defect that the buyer called the county.  The county inspector condemned the house, and all the other townhouses in the development because they had the same defect!  Usually mistakes repeat from house to house.

Vanessa - it was a new one for me too, and I have been doing this a long time!

5:34am • #89
126,075 Points 2 Featured Posts Attended Rain Camp

Jay,

I love my home inspectors!  They do a great job, are very thorough, and it's NEVER about anything petty!

5:19pm • #90
307,600 Points 9 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Great job and great point.  The building inspetors in our area are amazingly lax.

8:49pm • #91
997,594 Points 363 Featured Posts Attended Rain Camp Called Shot Master

That is great to hear Kathy.  See you next summer ... again?

Damon - many are here too.  It is too bad, but they are not the only problem - it is the professionalism of the worker that is most suspect.  I call it 7-11 construction.

8:59pm • #92
Outside Blog

Hey Jay,

Just the other day I got into a disagreement with a friend of mine who is a licensed electrician. He states that home inspectors are not qualified to comment on anything related to his field. There are many people in the building industry who feel the same way. They need to get use to us, we're here to stay!

9:48pm • #93
997,594 Points 363 Featured Posts Attended Rain Camp Called Shot Master

But we are Eric, as generalists!  Fer sher...

10:11pm • #94
DEC
24
2009
228,147 Points 88 Featured Posts

Jay - I knew knew knew it was going to be the saleslady / salesman in a builders office!  I've heard people in that occupation make the same claims many times!  

One of the funniest experiences for me was when I found a kitchen fan that was missing the vent cap on the roof (the hole had been cut in the sheathing, so the shingles lifted up when the fan was turned on), a bath fan with a stuck internal damper, improper circuit breaker size for the AC, improperly installed siding, and many other defects.  

We went back to the builders office to return the keys after the inspection, and watching the furious buyers call out the salesperson in the office for telling them they didn't need a home inspection was absolutely priceless.

7:20am • #95
1 Featured Post

I wonder if the word Warranty came up in the discussion between the buyer, the sales lady and the builder?  That could have been a key variable in the purchaser's decision making process.

Definition of Warranty: "A guarantee given to the purchaser by a company stating that a product is reliable and free from known defects and that the seller will, without charge, repair or replace defective parts within a given time limit and under certain conditions."

The problem is, without proper training and experience, would the purchaser have the skills to recognize those defects that existed at the time of construction, and that could later develop within the warranty period?


8:09am • #96
997,594 Points 363 Featured Posts Attended Rain Camp Called Shot Master

It is priceless Reuben!  Gee, how did you know it was the sales lady??  And you are right, there are things that come up, sometimes not insignificant...  Just the image of blowing shingles made me laugh!

Hank - typically the builders offer a 2/10 year warranty on the installation(s) and structure.  Some are offering less than that now.  A purchaser would NOT have those skills, typically.  Some might, but I don't think this guy did!

8:42am • #97
1 Featured Post

I respect Eric's resolve in his statement that they need to get used to us.  As long as we are accurate in what is called out, there's no reason to be bullied into stepping aside.  A code reference to refer to substantiate the report in many instances is invaluable.

9:33pm • #98
DEC
25
2009
997,594 Points 363 Featured Posts Attended Rain Camp Called Shot Master

Agreed Hank!  I know I am a part of the process around here and I suspect you and Eric think so too in your areas.  The code sometimes isn't much help...  Here's my blog earlier in the month:

http://activerain.com/blogsview/1364087/unthinking-installation

That apparently was to code!

3:51am • #99
FEB
28
2012
297,760 Points 68 Featured Posts Outside Blog Called Shot Master

Jay, This is great. Thanks for sharing. I do have to say there are some in our industry that are basically placebos.

6:54am • #100
997,594 Points 363 Featured Posts Attended Rain Camp Called Shot Master

Perhaps, Don, but for the buyer to take the sales lady's word for this is amazing!

8:37am • #101

20 Most Recent Comments Displayed Show All

Login or register to leave a comment

 
Jay Markanich - N. Virginia Home Inspector (Jay Markanich Real Estate Inspections, LLC) Rainmaker_large

Jay Markanich - N. Virginia Home Inspector

Bristow, VA

More about me…

Jay Markanich Real Estate Inspections, LLC

Address: 12315 Sherborne Street, Bristow, VA, 20136

Office Phone: (703) 330-6388

Cell Phone: (703) 585-7560

Email Me

An experienced home inspector's look at current home inspection events and conditions along with his useful recommendations.


Listings

Links

Archives

RSS 2.0 Feed for this blog

Find VA real estate agents and Bristow real estate on ActiveRain.