Your single most important asset in real estate is your contact database. Without people, all of the scripts, websites, inventory knowledge and negotiating skills are meaningless. In its most basic sense, the real estate business isn't about selling houses, it's about people.

In The Millionaire Real Estate Agent, Gary Keller talks about the importance of building and consistently feeding a database. He divides the database into two groups - 'Met' and 'Haven't Met'.

Your Met group consists of:

  • Network Group - People who have met you in person. This includes your family, friends, doctor, accountant, mechanic, hairdresser, teachers, neighbors, etc.
  • Allied Resources - People you know in real estate related fields such as loan officers, title reps, virtual assistants, stagers, auctioneers, builders, and social networking site developers.
  • Advocates - People who you have an ongoing business relationship with. They will provide future business for you and send you referrals as well.
  • Core Advocates - 'Well placed' advocates such as a major executive, builder, or business owner who send you a steady stream of business.

The Haven't Met group has two components:

  • Target Group - People you would like to do business with, generally a farm.
  • General Public - People you don't know and who don't know you.

Research has shown that for each 12 people in your Met database that you market to 33 times a year you can expect two pieces of business - one repeat sale and one referral. In the Haven't Met portion, every 50 people that you market to 12 times a year will generate one sale.

Let's run some numbers. If your goal is 100 transactions in 2007, you can market to 600 Mets or 5000 Haven't Mets. Most agents will probably use a combination of both databases. All of these examples will statistically lead to 100 transactions:

  • 120 Mets and 4000 Haven't Mets
  • 240 Mets and 3000 Haven't Mets
  • 360 Mets and 2000 Haven't Mets

By using a combination of email, direct mail, postcards, phone calls and personal visits, you should be able to keep your average cost per contact in the $0.50-0.75 range. So your projected cost (using $0.75 each) to market to 600 Mets is $14,850  (600 people x 33 contacts x $0.75 per contact). For 5000 Haven't Mets the projected cost is $45,000  (5000 people x 12 contact x $0.75 per contact).

Wow! This clearly shows how important it is to meet people!! Now that you know these numbers, get out and lead generate. Keep moving people from the Haven't Met to the Met database, and your business will grow dramatically in 2007.

See also:
Lead Generation - FAST Track your leads

 

13 Comments on Lead Generation - Database Ratios and Forecasting

OCT
11
2006
17 Featured Posts
OK, John you are officially my KW Mentor:) I'll call you with questions from my KW Connect Classes~~Great Blog
8:12pm • #1
533,581 Points 35 Featured Posts Localism Sponsor Outside Blog

Hi Laura - You and I are Allied Resources. :) Our KW training is open to anyone. I'm sure if you met with the Team Leader in your area they would let you attend some of the Camp 4:4:3 sessions or the Systematizing Lead Generation class. Better yet, come down to Las Vegas for Family Reunion 2007!

8:54pm • #2
17 Featured Posts

I would love to, I can bunk with my clients! I took classes in the Bay area, haven't gotten my feet wet yet in Roseville...Its on my plan though:)

8:58pm • #3
OCT
12
2006
1 Featured Post
This is a great post. I always say whip out your card and get theirs. Then tell them the 3 w's . Who you are, What you do, Where you do it.
8:34am • #4
402,444 Points 16 Featured Posts Localism Sponsor Outside Blog
We recently "landed the balloon" and moved to KW.  Our former Broker was furious - I guess they are experiencing significant leakage from their franchise to KW.  I was surprised (but only for a moment) to find by searching agent rosters that KW has more agents in Arizona than the other franchise, and that the overall gap between franchises in the number of agents in North America is rapidly closing.  I put it down to the different cultures.  At KW everybody shares.  MegaCamp last month in Austin was an excellent welcome to the franchise, and the MasterMind groups are huge opportunities for taking wheels already invented and implementing them.
9:48am • #5
130,028 Points Outside Blog
There always is a math equation in life. It is everywhere we turn. And your numbers diffenately tell the story. thanks for the input.
10:45am • #6
102,113 Points 7 Featured Posts
This is great information to have and share. Another asset is to have a clean database.
11:05am • #7
168,602 Points Outside Blog
The havent met group is always the most important to focus on
12:01pm • #8
533,581 Points 35 Featured Posts Localism Sponsor Outside Blog

Christine - Collecting 10 business cards per day is part of our Daily Challenge. The 3 W's are a great way to start a conversation.

Tony - Welcome to KW. I haven't been to MasterMinds or MegaCamp, but if you ever run into Rick and Teri Brenkus, that's who I work with. There was a real good Millionaire Mondays this week with Bruce Hardie. It can be downloaded for free.

Hi Susan - 'Know your numbers' is a phrase I hear over and over again in real estate.

Carolyn - You're right. It's vital to keep your data accurate and well-organized.

Eddy - The Haven't Met group is essential to growing your business. The Met group is your foundation and will help you smooth out the peaks and valleys.

12:06pm • #9
125,898 Points 7 Featured Posts Outside Blog

this is a great book to have. thanks for sharing! even i no longer work as a agent, (now working as a stager in san francisco bay area), there are still many valuable advices on marketing and prospecting that i find very helpful.

 

cheers,

cindy 

hello@staged4more.com
iheartstaging.blog.com                

12:16pm • #10
533,581 Points 35 Featured Posts Localism Sponsor Outside Blog
Cindy - MREA does have some great models. The Lead Generation section can apply to stagers just as much as real estate agents.
9:29pm • #11
DEC
29
2006

Hi John!

I have really enjoyed your posts! A high-tech companion to many of these ideas would be Symplifi by Topaz Software (http://www.topazsoftware.com/).  Symplifi is a business planning, goal setting/tracking and CRM software all in one that was based on the Millionaire Real Estate Agent business model.  You enter the amount of income you want to earn in 2007 and Symplifi tells you how many leads, clients and closings you need to achieve it.  Symplifi does all the calculations for you and breaks it down by week, month and year (similar to your 4-1-1). Every time you log in you can see how close you are to your goals, what your conversion rates are and your sales forecast...very motivating! 

Happy New Year!

Gigi

7:01pm • #12
JUL
03

This post was really interesting to me. While I am not a KW agent I still admire all the modules and books regarding their sales strategy. The Millionaire RE Agent has been read by me several times and I am sure I will read it again. This post has cemented the need for a good database...and the use of it!

4:31am • #13

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John Novak - Las Vegas and Henderson NV Real Estate

Las Vegas, NV

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Keller Williams Realty The Marketplace

Address: 2230 Corporate Circle, Suite 250, Henderson, NV, 89074

Office Phone: (702) 939-0000

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