I read a blog at Word-press the other day written by a guy who apparently hates all Realtors. It was a blog dedicated to FSBOs telling them how they don't "need" us to help them. What caused my response to this person was the fact he called ALL agents "lazy". While I am sure there are "lazy" agents (just like there are "lazy" people in all professions) I took exception to that and responded.
I listed all the things "good" agents do and said for a three letter word "all" was a big one. I personally am not lazy. I doubt the majority of agents are lazy. The biggest thing my clients tell me is that they were impressed with me because I answer my phone! All agents, new and old and in between, this is the biggest thing that will set you apart.
While the simple act of answering your phone may seem minor, it can cost you. I represented a buyer who set a listing appointment with the listing agent on his listing---he stood them up and called three months later. By this time, they became my client and bought a $350,000 home!
Start the year off right by being a "hardworking" agent. May all your clients call you honest, punctual and hardworking, but never lazy.
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