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Happy (Paper) Trails To You: How Moving or Hiding Money Can Delay A Closing

By
Mortgage and Lending with Platinum Home Mortgage Company NMLS #238304

A weary home buyer showed up in the mortgage office last night, on the eve of her loan funding. She was confused, embarrassed, and bewildered.

She had signed docs the day before, and handed over a cashiers check. But the bank stubbornly refused to fund the loan. Why?

The borrower could not "paper trail" her cashier's check. In other words: the money had come from an account that had not appeared on her credit application.

"Paper trails" are documents that trace the movement of money from one account to the next. And for all of you rolling your eyes and saying "what difference does it make WHERE the money comes from?" I say this:

A lot.

The money must come from an account that appears on the credit application you submitted. Advice to all mortgage applicants: If you are in the mortgage process do not:

  1. Switch banks.
  2. Close accounts.
  3. Move money from one account to another
  4. Fail to disclose accounts on your mortgage application
  5. Spend your cash to close because you can get the money from "somewhere else".

Sure, she had been told not to charge anything on her credit cards or to make any major purchase, but she should also have been told not to tamper with her asset accounts until AFTER the loan closed.

She had emptied her funds out of the big box bank and closed the account. Then she put them into a brand new credit union account. 

But that's not all. To get her cash to close she had transferred the money into the new credit union account from a retirement account that WAS NOT DISCLOSED on her credit application.

Is the loan dead? Of course not. But it is delayed because it must go back through underwriting with the credit union and the retirement account disclosed. She will probably also need to show proof she liquidated the account on the original credit application.

Can you say DELAY???? (The word no one wants to hear when a loan is ready to fund).

The cash to close must LEAD BACK TO AN ACCOUNT THAT IS ON THE CREDIT APPLICATION. As a best practice, leave your cash to close in the same account throughout the loan process.

When you are ready to submit your funds to close, keep all withdrawal slips, deposit slips, wire instructions and make copies of checks.

And that is how to turn your PAPER TRAILS into HAPPY TRAILS.

 

Comments (16)

Leslie Ebersole
Swanepoel T3 Group - Saint Charles, IL
I help brokers build businesses they love.

My rocky closing yesterday was caused by lack of a paper trail on the seller side. The seller had paid off a HELOC last month with money from an account that was created as a holding place during the financing of a new construction senior living home. At the closing the title company asked for a copy of the release - reasonable request. But then they wanted a doc showing the source of funds, which was a temporary account funded by the developer. After lots of wailing and knashing of teeth, we finally closed after nine hours of finger pointing and anxiety. It seems like at every single closing we stumble across something new.

Jan 16, 2010 02:38 AM
Tom Boos
Sine & Monaghan Realtors, Real Living - Grosse Pointe Farms, MI
Providing the very best of service to Sellers and

I have had problems in the past with buyers who receive all or a portion of their income in cash.  Oftem these folks don't deposit these funds in banks and so a "paper trail" is hard to come-by.  As the credit market continues to tighten-up, Buyers in this group may not be able to obtain a mortgage in the future.

Jan 16, 2010 02:43 AM
Janet Guilbault
Platinum Home Mortgage Company - Walnut Creek, CA
San Francisco Bay Area Direct Mortgage Lender

Leslie: Interesting comment, thanks for sharing. I had no idea things could be held up on the seller side!! Wow...always learning new things here.

I have had more problems with paper trails this month than anything else. I believe it is something in the mortgage process that we do not stress to the borrowers as strongly as we should (if at all)

This is one of those HEADS UP type posts. If it saves even one Realtor or buyer from a delay, then writing it was worth it.

Jan 16, 2010 02:46 AM
Janet Guilbault
Platinum Home Mortgage Company - Walnut Creek, CA
San Francisco Bay Area Direct Mortgage Lender

Tom: great point! Cash type people should place the money into an account right away and let it season there if they will be buying a house.

Nothing is worse than mattress money when it comes to closing a loan.

Jan 16, 2010 02:48 AM
Stephen Kappre
KW Hometown - Mantua, NJ
Helping You Home

This is just yet another situation where we can advise a client right, BUT the reality is, who can read the buyer's mind? Some people may say I am unprofessional with such a statement, but the fact is, if we sat down and advised a client of every single possability where the process could get delayed or messed up, we could literally spend an entire week with one client only. The best thing is to listen closely to your mortgage person (praying to God they know what they are doing!) and moving up and over any snags.

Jan 16, 2010 02:48 AM
Janet Guilbault
Platinum Home Mortgage Company - Walnut Creek, CA
San Francisco Bay Area Direct Mortgage Lender

Steve: Amen. Realtors, when you are ready to blame your lender for a delayed closing, please read Steve's comment above and cut us some slack.

Even if we TELL the borrower what to do, we cannot always make sure they listen, and cannot control their actions.

And as Steve mentioned, we can only do the best we can in giving advice...

Jan 16, 2010 03:08 AM
Debbie Baldes
Calling Boise Home - Boise, ID
ABR, SFR, e-PRO, CHS

It kills me when things like this happen!  You tell people over and over what to do and not do and they apparently aren't listening.  What really disturbs me are the clients who question everything you tell them.  "What does it matter if I..."  "That's not how it was when I...."  It shouldn't be a problem..."  Do you want the house or not?  JUST LISTEN TO THE PROFESSIONALS!

Jan 16, 2010 03:33 AM
Donne Knudsen
Los Angeles & Ventura Counties in CA - Simi Valley, CA
CalState Realty Services

Janet - OMG!  I was just having this conversation yesterday with a client.  The doc order was submitted and my client is waiting to receive a check from his 401k plan for the money that he is using to close.  Of course, we have already sourced the 401k acct and the withdrawl from it for his funds to close.

The problem is that the check was supposedly sent on two weeks ago (they don't do wires) and my client still doesn't have it so they put a stop payment on it and he's having another one expressed to him but we're concerned that it will hold up the funding.  He says to me yesterday, "I can just borrow the money from my in-laws and pay them back when I get my check".  As you can imagine, I responded with a resounding "NO!"

I had to explain to him that we would then have to source the funds from the in-laws as well as the loan and that was just a whole other can of worms that he did not want reigning down on him right now (this is just the latest hiccup in this transaction).  So, we are waiting now and hoping that the 401k funds make it to escrow by the time we're ready to fund.  Good grief, the drama of it all.

Jan 16, 2010 04:16 AM
Janet Guilbault
Platinum Home Mortgage Company - Walnut Creek, CA
San Francisco Bay Area Direct Mortgage Lender

Donne..your last sentence really struck a chord with me. I was driving around today doing my Saturday morning grocery shopping and thinking this: Is it possible to close a loan without drama???

For me this year, the answer has been no.

Jan 16, 2010 08:31 AM
Janet Guilbault
Platinum Home Mortgage Company - Walnut Creek, CA
San Francisco Bay Area Direct Mortgage Lender

Debbie in Roseville: I feel sorry for people who must go through the mortgage process at this point.

Everyone gets so worn out at the end. I guess I have sympathy because I would be the client who questioned everything. Its just the way I am.

I would not mean I had not placed my trust in the professional, but more of a comment on my curiosity.

Jan 16, 2010 08:34 AM
Jon Zolsky, Daytona Beach, FL
Daytona Condo Realty, 386-405-4408 - Daytona Beach, FL
Buy Daytona condos for heavenly good prices

Simple things can kill deals. We once had a person who was saying he understands all that, but he kept shopping around, and financing a car, and every time his credit was falling just a bit under the guidelines of the program used.

He finally shopped himself out of the deal.

Jan 16, 2010 10:27 AM
J. Philip Faranda
Howard Hanna Rand Realty - Yorktown Heights, NY
Associate Broker / Office Manager

True words Janet. Banks have to have the documentation thus and so. You tell people what you need for a reason! If they don't listen it is to their detriment. 

Jan 17, 2010 01:24 AM
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Hi Janet -- I'm glad Gene Mundt reblogged your post since I missed it first time around. There are so many things we, mortgage brokers and REALTORS alike, need to bring to our clients' attention.

A number of years back one of my buy clients quit her job mid-way through the purchase. We got the deal closed (husband still was working) but it sure was dicey.

What seems so obvious to us isn't always to buyers; it's up to us to tell them.

Jan 17, 2010 05:52 AM
John Cannata
214-728-0449 http://TexasLoanGuy.com - Frisco, TX
Texas Home Mortgage - Purchase or Refinance

Such good advice. Its funny how people move money around while in the middle of a refinance/purchase transaction. We try to cover this at the beginning of the loan process. Most of the time it works, but there are those times when someone 'forgets' or needed to move things around and thought it wouldn't be a big deal.

Jan 17, 2010 12:33 PM
Michelle Gibson
Hansen Real Estate Group Inc. - Wellington, FL
REALTOR

Janet - Excellent advice!  I had a buyer who was in a similar situation because he didn't think it was a big deal to move money around even though he was told not to.  DELAY

Jan 18, 2010 12:32 PM
Brian & Marie Spray
www.DFWAreaRealtors.com - Action Realty Group - Frisco, TX
Frisco TX Realtors

Great post Janet!  Sometimes we become somewhat flat footed regarding things like this but as you remind us this type of detail can cause a huge problem!  Thanks for the info!

Brian.

Jan 20, 2010 08:39 AM