This list of tips, admittedly, is a bit tongue-in cheek. But I think some folks can use the help. Perhaps they do know but just don't care, or are lazy, forget or for some other reason don't bother. Regardless, some help is needed.
I hope if these apply you take these suggestions to heart.
Some of this seems so obvious and common sense. But clearly it's not. And it is certainly not doing clients any favors and getting their home sold.
TAKE SOME PHOTOS
Don't be so lazy. Buyers want to see them. REO agents are the worst. Guess they figure there will be enough interest so no need to bother. And if they are in another county they certainly don't want to drive a distance to get photos.
MAKE SURE YOUR MLS LISTING INFORMATION IS ACCURATE
And for heaven's sake at least include some information that might appeal to potential buyers. Have you heard of remarks? Don't blame your mistakes, or your lack of or inaccurate information on your assistant (how many times have I heard that one). You are responsible.
UPDATE YOUR LISTING WHEN INFORMATION CHANGES
It's nice to know that there is now a tenant with a dog instead of the home being vacant. You DID know didn't you? Oh, and if it can't be shown because the sellers are moving, put it in the MLS. Ah, so it's now in escrow and not available. The listing is a convenient way to let folks know these things. Are you sensing some sarcasm?
MAKE SURE THE KEY IN YOUR LOCK BOX WORKS
Some don't. And make sure if you say there is a lockbox that you install it when the home is available to show. It helps.
PUT THE COMBO CODE IN THE LISTING
And let us know it IS a combo. I hate having to call from the front door when I discover the lockbox is a combo. Especially when you don't answer your phone. That's another tip, by the way.
LABEL YOUR LOCKBOXES
if they are on a gated complex, especially a condo. This is a common problem. Case in point...I showed property in La Jolla yesterday. There were 21 lockboxes on the entrance gate. 2 had labels. The one I needed did not. How the heck can I figure out which one to use if it isn't labeled with the unit # and your name? I'm not a mind reader. OK so 7 of them were Sentrilock as your listing stated. That helped. NOT.
MAKE THE HOME AVAILABLE TO SHOW
Yes, sometime sellers themselves sabotage their sale and make their homes hard to show with limited hours. But our job is to make sure they understand the risks of limiting showings or making it hard to do so. And making your showing instructions CLEAR and ACCURATE in the MLS listing is key. I can't tell you how many times I have tried to follow them and can't figure them out, or what they say and what you are told by the agent, or the sellers, is very different. And if the instructions are to call you, well, then YOU need to answer the darn phone, or call back. Or email or text.
PRICE YOUR HOME CORRECTLY AND IN LINE WITH THE MARKET
Get your head out of the clouds and stop mispresenting the value of the listing so you can get the contract.
Following a few simple suggestions makes a home so much easier for us buyer agents to show them. We appreciate it, as do our buyers. I suspect most sellers will as well.
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100 Comments on Agents – Some Tips to Get Your Homes Sold
I always love the houses with one drive-by picture... only available to show between 3:00 and 3:15 on alternate Sundays...
Maybe the local MLS will use your posting as a handout...I hope! Hmmm. Sudden inspiration, I will "link" your blog post whenever I contact an agent or the MLS about one of these issues! Let's see what we can do together Jeff!
Vic Steele, Broker, Valet Real Estate Services
Where we deliver Silver Platter Service to our
Clients for Life and the people they care about!
Agents should also have an appointment center. I don't know how many times agents request appointments be made directly through them and then they don't answer their phone or return calls.
Jeff, all valid and easy-to-follow remiders. The one that I seem to notice the most on a lot of listings is incorrect information. When you take the time to put up a new listing, get the info right. And if someone points out to you that something on your listing is incorrect, here's an idea. CHANGE IT!
Good points except for the "Put the Combo Code In the Listing". I know each area is a little different, but we don't do that in the Charlotte Region. Since some agents print out the MLS sheet and have it laying around or give it to their clients, it is a significant security issue to have the code on the listing. Most of the lockboxes used in this area are electronic (except in Catawba County) so it's not a significant issue, but if there are combo boxes, the agent needs to be verified as an agent before any code is given out.
Jeff these are all things we shoud be doing. The only one I would not use is the lockbox code on the MLS
Jeff these are all things we shoud be doing. The only one I would not use is the lockbox code on the MLS
Pictures? You want pictures of listings. Just because homes with pictures are 299% more likely to be viewed? Just because they peak buyer interest or help to eliminate a home?
Lots of good tips that following will help get listings sold.
The Lock Box.... One of the buggest tips one should take note on. In your case, a lable could make the difference of showing the property or not.
Nice laid out, Jeff and a good checklist. I love the 21 lockboxed in the gated community. That is funny.
Jeff, Great post! I wonder why agents are still using the combo keyboxes ? Sentrilock boxes are so secure and easy to use for many reasons. Showing homes and fumbling around with combo boxes in the snow and cold is archaic to me.
Tere- well the showing instructions ought to be what the sellers agrees on with the agent, and you should know what is specifically said in the MLS. I have often found that what the seller wants and what the agent says in the listing are not the same. Potentially a big problem, as you found out.
Jackie- well the spelling certainly makes one look less professional. Everyone makes a mistake now and then but some errors are truly laughable. And so many. I remember counting, one time, over 15 typos. I was embarrassed for the agent. And I suspect that is shy some photos are not included.
Bill - I suspect that's true. There are some disagreements and different practices as have been noted.
Brian - just goes to show there are different area practices and regulations.
Claudette- sad but true. Maybe they are not really basics! LOL
William - I think you are right. I imagine most, if not all, the folks here are AR already know this stuff and are good about it. Let's hope it gets shared with those who need it most.
Barbara- I often verify information but sometimes it is impossible - due to time constraints, agents not returning calls, etc. It's a shame we have to verify and that we can't trust that the info is correct. That said, there are many agents who DO a great job - information is accurate, they update the MLS regularly, etc. Thankfully many do know what to do and care about doing it well.
Jeff
Thank you for venting for ALL of us! And half of your points are actual violations of our MLS rules, which can lead to fines. As for the pictures... UGH! I won't even get started on that one!
Jeff, in these parts, there seems to be a whole other standard for REO's and short sales. I was out showing yesterday and was pretty appalled by how sloppy a lot of these listings were, from paperwork to pictures to getting in the door - or climbing through the window.
Hi Jeff,
Those are PERFECT reminders! I face these issues each time I show homes. It's unbelieveable how difficult it is to show some homes. My favorite is short sales, where the owner makes it almost impossible to show their home: as if short sales aren't hard enough.
Deb
Thanks for sharing, Very informative. I enjoyed the post.
Hi Jeff ~ Seems like back to basics. I will never understand why agents don't put pictures of there listings? This is so common here... It is very frustrating.
Thanks Jeff, Every seller deserves their property to be presented appropriately and adequately. Sellers, even banks, should learn to check their listing on line and challenge their agent if they are presented in an inadequate fashion. Margaret C.
Hello Jeff,
Thank you for the great list of reminders. Lack of photos on listings is very common in our area. We are able to insert up to 30 photos in the photo gallery with our MLS. Many agents only have 1 exterior shot. Thanks for sharing your post! I enjoyed it.
Rita
Thanks for the tips Jeff!