A post by Haris Dedic got me to thinking about how much we rely on the written word in our everyday communications.
Want to find out how someone is doing, drop a quick email.
Want to tell 10 people the same thing, put a group list together and email them all at once.
Want to describe your holiday, upload all the photos from your trip and point people to the site, or email the photos to them.
This is the easy way out. You don't feel like getting involved in a long conversation with someone but you want to show you care; what better way than via email.
You probably read the answer to your questions while doing 10 other things on the computer.
What happened to picking up the phone and having a real two-sided conversation where you are both listening to each other - really listening!
How many times to we use email to communicate with our clients or prospects! And how many times do we hear nothing back. We wonder if they ever received the email. Did it go into spam? Do they have no interest in dealing with you.? Did your email somehow give a negative impression due to the wording? Sometimes a word in the wrong place can totally change the meaning. 
How do we really know how someone else is feeling unless we actually talk to them? How do they know what you really want to say unless they hear the tone in your voice? "I'm not happy" in an email can sound like a joke, when spoken they will know right away whether you are happy or not.
The telephone is becoming a lost art and pretty soon we will be tranmitting our thoughts telepathically.
Let's hope not. What will happen to my advantage of having an English accent!
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