Owners have different needs in terms of the level of property management service they require. Most are looking for full service, which means that Carolinas Metro Realty, as their property management company, handle all aspects of dealing with the property, from finding a tenant, collecting rents, to directing all maintenance issues. This is an invaluable service for owners that are across the country, or in many cases, on the other side of the earth, as well as for those that are just too busy to deal with these issues any more. While we keep owners informed regarding their property, the day to day headaches are ours.
Another level of service we provide is merely finding the owner a tenant, screening applicants, entering into the lease agreement, and collecting initial money. In this case, once a tenant is in the property, the owner collects rents, directs maintenance, and handles all aspects of the property. Our efforts to find a tenant for these owners are exactly the same, in every way, as it is for those where we provide full property management services.
Somewhere in the middle is the owner that wants full property management service, but wants to be more involved in resolving maintenance issues. Many ask if we can use their maintenance person for issues that arise, and the answer is, absolutely! Because most owners have at one time lived in the homes we manage, they may have a "go to" guy for maintenance issues. We can, and do, continue to use these repairmen for maintenance. We also have owners, because they are still living in the area, that want to handle all maintenance issues themselves. This is perfectly acceptable. Keep in mind, however, that because we have both an in house maintenance person, and contractors we work with a great deal, in most cases we are able to have a repair made for less than an owner would pay for the same repair themselves.
Whatever your property management needs, give us a call at 704-927-4432, or visit us online at http://www.myhomeleasing.com for more information.