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31 Comments on Murphy's Law Can Be A Real B Sometimes... Got pets? Put the pets in the remarks section. Seriously...
I am with you on giving fellow Agents a heads-up on what to expect at a listing.... pets, alarms, elderly tenants--- all fall under this category! I just did a blog about an "alarm" situation. Hate it when the Sheriff comes to a showing! Kathy
Carolyn, What an adventure that was! I did love the fire engine pictures and parts of your blog (the sarcastic parts :)) made me LOL. We had another pet discussion at work the other day. Just because you think your pet will do one thing doesn't mean it will plus not everyone loves pets. It sets off all kinds of things (smell, damage to carpet, woodwork, etc) in buyers' heads.
Hi guys. My wee people and I are about to embark on a shoe buying adventure... That can mean just about anything (LOL). We've got people flying in from GA and we have to find them a two family so I am off to run the streets and write another post on the fly. Shall return and chat with you all later. :-)
I am a fan of dogs and they of me...HOWEVER if I don't have a chance to get to know them and vice versa it can be dangerous! I once entered a listing of MINE and a dog came charging at me full speed. The owner yelled, "just stand still" and I complied but the dang dog still ripped a hole in my trousers knee and would have done worse if I had not punted the 50 LB beast across the room. I hated doing that but it worked and the seller was...well that's another story!
the stories we can tell!!!!
I was showing a home that had a remark about dogs in the backyard. The listing agent told me that the sellers had taken the dogs with them over the weekend.
I look out back. no dogs. I open door and whistle. no dogs. I step outside and whistle and yell. no dogs. just to be more cautious, I tell my clients to wait inside, and i walk around to the side yard. Two Rottweilers chase me back into the house. My clients didnt know I could move so quickly. Neither did I.
I guess what's worse is when there is no mention of a dog. The agent tells me to go direct. I open the back door to see a pit bull charging at me.
once bitten, twice shy.
I am a dog person and will willingly go nose to nose with any dog. And I am not a fan of doggies in a listing, disclosed or not. Especially when they are not caged. It's dangerous, it's a liability.
If you won't tell me there is a dog in the house, whatelse are you not telling me? That the basement step is loose?
At the risk of offending all of motherhood, I must say it. Why were you hauling your kids to a showing? While there were centainly problems with the Seller and listing agency, your actions do nothing to promote the professional image of Realtors.
Pets...where do I start? The well-loved Bassett House who guarded the front door. Somehow I spotted a jar of treats across the house in the kitchen. While my clients distracted the surprisingly strong dog--I am a major dog lover + I could not restrain him...I managed to get in the kitchen...get a treat and throw it to the back of the house so the buyers could run up the stairs. The Hound was smart. His goal was to bolt out the front door and after a few treat throws to the back of the house, he wouldn't fall for it anymore. We had to escape. I got the clients out of the house...but he jumped on me...barking enthusiastically. He could have knocked me down. I was very lucky to get out myself without letting him loose. Then there is the fear and allergy factor. A lovely,very smart teacher/buyer is terrified of cats. A sophisticated 30-something agent in my office is truly scared of my little lapdog poodle. I once had a client who was so allergic to cats that she would send me in to look all around before she would set foot in the house. I wonder what the liability would be if she ever had an attack? Then there was the "attack cat." It was de-clawed, but it followed clients around and bared its fangs...like Vampira.
I have a well behaved Schnauzer, but would never subject him to stranges roaming through the house. It always amazes me that other people selling their homes can't understand the basics of why buyers do not buy.
Great post! and man, what a day...I was exhausted just reading what all went on.
I have been bitten twice. I am very careful around strange dogs.
Hmmm.
A lot of issues here that concern me. As a dedicated Buyer's Agent (but also a holder of two short sale certifications) I carefully pre-screen short sales before agreeing to add them to my buyer's view list. The worst case is to show a short sale and have my buyer's fall in love with it only to discover that the listing agent doesn't have a clue about the handling of short sales.
Of course listing agents have an obligation to disclose to the buyer's agent all pertinent information that helps the buyer's agent determine if a property is really a good match for a buyer; makes it possible for the buyer's agent to set up the showing to improve the likelihood of a good experience for the buyers; and gives the buyer's agent an opportunity to say, thanks, but no thanks, before wasting time discovering this information with buyers in tow.
I understand your need to include your small children in your showings but in spite of my strong kid-orientation and my empathy for realtors, male or female who may have no choice if they are going to show a home, I would, as a minimum, inform my buyers in advance and obtain their approval before arranging to show a home with children included. Although when I represent buyers with children, I encourage them to include their children in the decision process, I discourage them from including their children on the first visit. Having said that, I am conscious of two recent clients who included their children in every visit. It was never a problem and the children were real troopers, never complaining about how much time we spent in a house or that we were going to view 'one more house'.
I don't mean this to be critical of how you handled this situation or even suggesting that you change the way you handle buyer representation. I am simply sharing the kinds of conditions I impose hoping to avoid this type of experience.
Hopefully you and Murphy will not become frequent companions. ;0)
John Cleek, Ph.D., The Buyer's Agent
Author, Seven Steps to Home Ownership
http://www.home-buying-made-easy.com
Carolyn, all I can say is thank God it's over! I agree, let us know there are animals. People think that their sweet little 7 pound dog isn't a problem, and it probably isn't to them. But I'm not going to enter a house with a barking or growling dog. Too much liability.
Hi C - I'm with ya - need to have pets on premises in the notes. The smoking issue is another story. Not sure how to handle this - Can't put "Smells like an ashtray" in the notes, lol. It would be interesting to read if anyone does put notes on smoking in the MLS.
Congrats on the feature. Your days are never dull, huh?
That was a very interesting peek into your world! And yes, I have to agree with you about the dogs and the comments.
As someone else has already said, I'm exhausted after reading about your day. Your point about needing to mention animals is well taken. Agreed!
What a day that was. I couldn't agree with you more about the pets and the hassles
Russell, sometimes you have to do what you have to do. Pets can be unpredictable when meeting strangers.
Greg, I have been bitten and so has my sister. The shots you have to take really hurt. I love dogs and enjoy pets but wish people would remember that everyone does not feel the same about their little pet pookies. Some people are afraid and/or allergic.
Jenna, I once went into a basement where half the steps to the bottom where gone. The owner would jump down and use a chair to climb back up. My buyer was not pleased, especially since there was no outside entrance to use. We kept wondering what would happen if another step broke... I hope the seller fixes it.
Steve, you are not just risking offending motherhood, you have offended some fathers as well (LOL). Having children does not make someone unprofessional if they are about. It simply means as a business owner I can choose to associate with who ever I please while I work. I tell everyone up front that I frequently take my kids with me everywhere I go. They can choose another broker if they don't like kids. I wont work with anyone who does not want my family around. It's my choice and those are my terms. Don't ever assume family oriented people are unprofessional. Showing a house is not rocket science. My lawyer, doctor and a host of other professionals have taken their kids to work (and still do). My Godmother worked in government and had me underfoot every Summer. Her boss hired me as a government temp twice when I became of age. Those early part time jobs contributed to my credited service and early retirement. Kids should be introduced to working at an early age. Because of her I retired with a government pension at 40. Who the hell retires at 40 with 20 years of credited government service? So now I do real estate to keep from being bored. BTW, having me around as a kid certainly didn't hurt her career and my government mentors taught me how to move around in government so I could retire young. I'm simply adhering to our family tradition of fostering a work ethic on the young. I appreciate you expressing your opinion but do take offense at being called unprofessional on my blog post simply because I am training my kids in my profession. If you read me you would know my son Noah has discovered photography because of it. I'm opening doors for my kids and I'm teaching them about life while enjoying their company. I am not the only parent who does this so you may want to rethink your comment and hesitate from repeating it to the next person you want to insult by calling them unprofessional because they are not functioning the way your perceive things should be done. The City of New York has designated bring your daughter bring your son to work days. Does that make the 225,000 plus municipal employees unprofessional for having kids come to work too? How about the mayor and city council for thinking it up? I can designate any day little minion day and bring them to work because I own my small business. I can do what I want with it and am very blunt about them being my frequent traveling companions before I accept a client. If my potential and actual clients don't mind then you should not be making such assumptions and should not be putting it in writing on a public forum. Private e-mail may have been better because we'd be chatting there instead of here. I bet if I came with a full price offer on your listing you would not give a damn about my kids being underfoot for the writing of the binder. I am big on relocation. Most of my clients are retiring government employees I worked with in four mayoral agencies. You have no idea just how professional and gorgeous my database and client list is. We've never met. How could you? Unprofessional for having kids about? Seriously? My kids bring me clients. I've several teachers alone from their school and six mommies from their playdates. You have no idea just how much fun having kids at work can be. :-)
I don't know what's a bigger distraction. The home owner with the pets or the realtor that brings her kids to a showing (LOL).
I guess I, too, could write a mainfesto. However I will refrain. I will simply state that we are each entitled to our own opinion. I have stated mine, and I stand by it.
Steve, stay off my blog since you feel that way. Thank you for not bothering me about my kids anymore.