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It's Official, the New Good Faith Estimate Hurts the Consumer and the Industry!

By
Mortgage and Lending with Cherry Creek Mortgage Illinois Residential Mortgage License LMB #0005759 Cherry Creek Mortgage NMLS #: 3001 NMLS ID# 158606

It's official:

The New Good Faith Estimate is causing real pain to

  1. The Consumer and;

  2. The Real Estate Industry

I've now spent two months working on this new good faith estimate.  It's been implemented since January 1rst of 2010. So, without further adieu.....what is the problem with the new Good Faith Estimate?

THE CONSUMER

First, let's call it like it is.  The government wanted to create a "new and improved" Good Faith Estimate that is "user friendly, easy to read, and would promote a fairness in comparison shopping for the consumer."    The consumer would be able to shop one lender against the other with such clarity that the Obama administration fully believed that the consumer would get better, clearer information and that the consumer would save about $700 per transaction. 

THE RESULT?

1  The new Good Faith Estimate (or GFE) is anything but clear.  Fortunately lenders are using the initial fees worksheet in conjunction with the new GFE.  The New GFE is three pages long and discloses EVERYTHING, EVEN IF IT DOESN'T APPLY TO THE BORROWER.  For example, the lender needs to disclose the title insurance in a purchase transaction even though the buyer doesn't pay for it in Illinois, the seller does.  The title insurance becomes a "cost" disclosed to a borrower....but it is not a cost incurred to the borrower.  The same can be said with most transfer taxes in Illinois.  State and County transfer taxes are paid by the seller.  Some munipalties have transfer taxes as well.  Needless to say,

2)  It is much more expensive for the consumer under the new Good Faith Estimate law for two reasons:

  • There are different categories on the good faith estimate.  If the lender makes a mistake in certain categories, the lender eats it 100%.  There are other categories with variances, but let's say that a lender fails to disclose a transfer tax that is charged to the seller, the lender eats 100% of it.  It could be $1,500 up to $3,500 dollars.  With a mistake like that looming over every lender, a smart lender will charge an extra few dollars to absorb mistakes on the loans that they don't get it right;
  • It's so much more difficult to get a loan done from start to close.  Ridiculous really compared to what it was.  Sure it should be tighter, but it's so tight that all a loan officer does is look for ways to make things more palatable.  Slam dunks?  Few and far between.  With more to do, lenders are not goint to want to be paid less.  They are closing less, but their family expenses having gone down one bit.  The cost to manufacture a loan is the same as always.  With less loans closed per loan officer, invariably the costs need to go up.  I just reviewed a Good Faith Estimate on a no cost refinance from Bank of America where the charges are just over $12,000.  Wow!

 FREAKS THE CONSUMER OUT...

 WHEN THEY SEE HIGHER CHARGES THAN THEY'RE ACTUALLY PAYING.

Currently, I have a borrower who is buying a home with zero down payment.  Needless to say, I have to approve the borrower by verifying over $8,000 of funds, when, in fact, the borrower only needs about $3,500 dollars to bring to closing.  Getting this borrower approved has been rough because the borrower has to now play a game and show more funds than they'll need at closing because the government wants it that way.  Can I say...."Where is the Truth in our Lending" anymore?

 OUR INDUSTRY

This one is short and sweet.  It basically cheapens our industry.  The government has overcorrected for the actions of a few.  The government should have prosecuted and punished those who were criminal.  They didn't do so until there was a public outrage.  Now, as a result, the government is punishing the industry, and, as a result the consumer who is supposed to benefit as a result of the new legislation.

Great loan officers will calculate for a borrower what he or she needs to bring to closing.  If the good faith estimate is so far off, the loan officer will say,

"here's exactly what you'll need to bring to closing.  "

"I know Mr. Borrower that the good faith estimate says our closing costs are X,Y and Z, but really they're not.  You see that the seller's charges are on here.  Transfer taxes are on here."

BORROWER:  "Yeah, but your good faith says...blah, blah, blah."

Loan Officer "Just trust me." 

Thus giving birth to the "Used Car Salesman"..."Just trust me"

Are you kidding me?  We're supposed to be trusted advisors not sleazy used car salesmen.  I'm not a used car salesman.  But here's another conversation that I had with a realtor.  I work with a Re/Max agent who is in the top 1% nationally.

Realtor:  I got a call from Joe blow.  He's confused on the fees.

Me:  I know.  I just got done meeting with him.  I went through the good faith estimate and told him that the new government forms suck.

Realtor:  Well he's concerned because it says that he needs to bring in $11,000 to closing.

Me:  I know, but I calculated it out and he's really only bringing in just under $3,500.  Blah, blah, blah.... (I'm now back to just trust me).  GROSS!!!!

My trusted referral partner now has to hear the "pitch" from me, her 15 year partner in the business.

Normally I'd say that the Jury's still out, but in this case, the jury has returned, really quickly.  The law has good intent, but the results?  I'm sorry, but the results of this bill is a resounding guilty.

There are ways around showing the client the new Good Faith Estimate.  I have spoken to folks who are legally getting around going through all the headaches of this bill.  What they're doing is legal, but it' skirting the intent of the law.  I guess my bottom line is this.  Fix the bill before someone gets hurt.  In this case the someone's are consumers, realtors and lenders....as well as our economy.

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Comments(128)

Damon Daniels
Sierra Pacific Mortgage - Midlothian, VA
Mortgage Loan Officer | NMMLS 193536

The new GFE fails to provide:

* the total monthly mortgage payment (PITI)

* total cash to close

* escrow amounts

* seller paid closing costs

* Loan-to-value ratio/down payment

I will say that it doesn't allow lenders to play games by only filling out the 800s on a GFE and giving that to a prospective client for comparison purposes. I always filled out my GFEs with reasonable taxes, insurance, etc to give the client a better idea of what their payment would be. Many never called back because some chump LO lowballed my "real-life" numbers.

Are there workarounds to all this? Sure. Use the "old GFE" aka Initial Fees Worksheet in conjunction with the '10 GFE. Most of my clients actually prefer the IFW because the form is more familiar to them. Newbies don't know the difference and it gives me an opportunity to educate them. I'm trying to stay positive and make lemonade out of a great big lemon.

Feb 24, 2010 08:56 AM
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

I do not think they want to help the consumers.  They want to make things harder and more difficult. 

Feb 24, 2010 09:14 AM
Larry Bettag
Cherry Creek Mortgage Illinois Residential Mortgage License LMB #0005759 Cherry Creek Mortgage NMLS #: 3001 - Saint Charles, IL
Vice-President of National Production

Sean....good point indeed. 

Damon....all your points are so well spoken.  Perfect examples of the mess of the process.

Gene....absolutely.

Feb 24, 2010 09:17 AM
Anonymous
norm

A simpler approached would have been to have a zero tolerance as it relates to lender fees. The other fees are third party which the borrower should have a right to shop for, just as they have the right to shop for the lowest rate and lender fees.

Feb 24, 2010 10:18 AM
#113
Bill Ladewig
LoanOfficerSchool.com - Escondido, CA
Experience Is Your Advantage

Larry, thanks for your spot on post.  Everyone above has already said everything that can be said about the worst lending disclosure I have ever seen.

Feb 24, 2010 11:07 AM
Kate Kate
San Diego, CA

The form is one more attempt by the banks to eliminate broker competition. They've tried for years to put the little guys out of business. How is taking away consumer choice a protection?

Feb 24, 2010 12:03 PM
John Fiorelli
Premier Realty - Richmond, VA
REALTOR Richmond, VA aka fiorealtor.com

http://www.fiorealtor.com , John Fiorelli, REALTOR Richmond, VA, Homes for sale Chesterfield, Homes for sale Richmond, VA, Homes for sale henrico, Homes for sale modlothian, homes for sale glen allenGreat post... what i would like to know is what's the solution??? Thoughts would be appreciated... I just have resided myself to block out the "doom and gloom"

IT'S TIM FOR SOLUTIONS TO COMPLAINTS!!!

Feb 24, 2010 12:57 PM
Sandy McAlpine
RE/MAX EXECUTIVE - Cornelius, NC
Search Lake Norman Homes For Sale - Lake Norman NC

It's much more confusing than before. You almost have to ignore pages 3 and 4 entirely if you don't want the consumer to freak out.

Feb 24, 2010 01:50 PM
Richard Dolbeare
Inactive - Wailuku, HI
Living the Hawaii Lifestyle

The first presentation I attended by a title company took pretty much the position of your post.  Then I attended a 2nd presentation by a major mainland lender who seemed to think it was just fine.  I hope buyers don't feel as confused as me!

Feb 24, 2010 03:27 PM
Sharon Alters
Coldwell Banker Vanguard Realty - 904-673-2308 - Fleming Island, FL
Realtor - Homes for Sale Fleming Island FL

Larry, EXACTLY!!!!!!

"The government should have prosecuted and punished those who were criminal.  They didn't do so until there was a public outrage.  Now, as a result, the government is punishing the industry, and, as a result the consumer who is supposed to benefit as a result of the new legislation."

I have a closing tomorrow where the Buyer has all the Title insurance on THEIR side even though the Seller is paying it. They have a credit on page 1, but why do it that way? Prosecute the criminals and leave the rest of the industry along. Those few sentences are the essence of what's gone wrong that caused this crazy change.

Feb 24, 2010 03:35 PM
Diane Lynch
Realty Executives Premiere - Warrenville, IL
Real Estate Broker

All I know is that my first closing of the year was delayed 5 days because of the new GFE! Lender made a big mistake which required us to wait 3 business days plus the weekend! Furniture delivery had to be cancelled, my buyer was a transferree in a hotel and had to go back home. It was not fun!

Feb 24, 2010 11:41 PM
Anonymous
Mary Ulvevadet (Castle Realty)

One big flaw in the plan for consumers being able to "shop and compare" is that they take a ding to thier credit score everytime they go to a different lender and their credit is pulled. Until they make it not a crime to have your credit pulled when shopping a loan, they are really missing a huge key in the quest for the consumer being able to check out different lenders. Hopefully the issue will be addressed if it hasn't been already.

Feb 25, 2010 12:26 AM
#121
Chris Richter
Wintrust Mortgage - Chicago, IL

ONE piece of good news for consumers is that they can and should shop without fear over credit dings.

See myfico for the nitty gritty, but I think it is either 30 or 45 days on the new model where all of the mortgage inquiries are treated as one.  I think it used to only be 14 days.

Consumers can and should shop around more than ever before.  In 2003, everyone had roughly the same rates, fees and products.  That's not the case today.  Fees can vary by 150-200% from lender to lender.

Feb 25, 2010 01:13 AM
Jim Frimmer
HomeSmart Realty West - San Diego, CA
Realtor & CDPE, Mission Valley specialist

As with anything new, there will be a learning curve. As with anything at all, there will be people who abuse it. That's why we have to have rules and regulations to begin with. There's always someone out there who would rather spend time trying to circumvent something or get something illegally rather than put their intelligence into working for the common good.

The old Good Faith Estimates were anything but good but they did require a lot of faith!

Feb 25, 2010 03:24 AM
Anonymous
James McNeill

Fantastic article. The knowledge of technical details of the lending industry, how it dovetails with real estate agents, and most of all how it relates to our mutual clients' lives was great.

Finally, for the perspective of what that looks like from the clients' mind on out-of-pocket costs and the used-car-sales comparison - that is priceless, and well pointed that we fight that image constantly already. We do not need any consumer tools, however well intended, that perpetuate that hostile impression.

Every great lender and Realtor I work with has the intent to succeed massively by virtue of serving the clients' priorities first in a true fiduciary manner. The new GFE seems counter-productive to that if taken at face value.

Thanks again for a great take on this new document!

Feb 25, 2010 04:15 AM
#124
Rodney Mason, VP of Mtg Lending
Guaranteed Rate NMLS# 2611 - Atlanta, GA
AL,AR,AZ,CA,CO,FL,GA,IN,MI,MS,NC,NV,SC,TN,TX,VA,WA

I bet the people who made up the focus groups that HUD tested the the GFE's andHUD's with were an interesting bunch. I doubt any of them had ever bought a home and had the first clue on what questions to ask.  I have not had one borrower yet who didn't want to know what their total payment and cash to close amounts would be.  The new GFE, of course, shows neither of those amounts. 

Feb 25, 2010 01:31 PM
Frank Kliewer
Woodinville, WA

I'll be so glad when all the tinkering is over and we can hopefully find an honest and truthful process to rely on in place. Thank you Larry for laying out this information in such a forthright manner. It will be useful in understanding what it really going on.

Feb 25, 2010 01:54 PM
Gary Miljour
American Financial Network, Inc. NMLS#207208 - Southern Pines, NC
Mortgage Originator NMLS Licensed in AZ and NC

You are preaching to the choir.  Totally agree. 

Feb 25, 2010 11:31 PM
Jennifer Palmer
Integrity Mortgage Group - Escondido, CA

Any chance of all of us mortgage brokers to start faxing to HUD with our reasons why this form sucks.

 

Mar 01, 2010 11:06 AM
Judy Greenberg
Compass - Long Grove, IL
Compass- Long Grove -Buffalo Grove

I love how you get right to the point.    I feel sorry for all o us to explain this to our clients!

Mar 01, 2010 10:56 PM