I am quite diligent when it comes to providing feedback on homes that I show. I have been on the admin. side of the real estate business for long enough... I know how frustrating and time consuming it is to try and track down feedback for my sellers. ((Agents are hard to get ahold of... I'll save that pet peeve for another blog...)) Sellers are very anxious to hear what other agents have to say about their property, as are listing agents.
But, I also know how confusing it can be trying to remember all the details from the 15 homes that I showed a certain buyer in one week. I keep great notes... but all the homes still "blend together"- especially in Cookie-Cutter Colorado Springs.
So... I have been trying to figure out a way to streamline this whole FEEDBACK process.
- How can I GET the feedback?
- How can I know that the showing agent remembers my listing?
- How can I effectively relay this feedback to my sellers?
Finally, I stumbled across an online service... HomeFeedback.com. This service allows the listing agent to:
- Input the listing info and photo (great for jarring the memory of the showing agent)
- Supply up to 10(?) rating based questions about the property
- EMAIL the showing agent w/ showing questionairre (auto-email) up to 3x until answered
- Provides seller w/ showing webpage. Now they can access all the showing info. 24/7.
Now the listing agent (or admin staff) doesn't have to chase down showing agents. The showing agent can provide feedback at their convenience. The Seller knows that you are doing all you can to get the feedback.
I'm very excited... !!
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