This week my team (3 of us) spent 3 days helping an elderly woman move into her newly purchased home.  We were fortunate that we could look at her previous home to get an idea of how she enjoys her environment.  Her style is clearly Victorian and she LOVES things, art on the walls and knick knacks everywhere.  We did need to leave room for her to comfortably get around on her scooter. 

This is her home.  We needed to pay attention to what she liked, what she wanted and forget about our personal opinions.

The homeowner was clear that she wanted things a certain way - the way they have always been.  She wanted certain pieces in each room & all the pieces were to be used.

There are still a few more pieces to come from another location and they'll be filling in any 'gaps' (she doesn't like blank spaces anywhere).  We'll be there next week to help with that.

This homeowner was an absolute delight.  She was fun to work with and she really appreciated what we were doing for her.  Bound to a scooter she didn't know how she would get it all unpacked.  Her son, who takes great care of her, doesn't have a solid week to do the work, and much of it takes more than one person to move. 

This job leads to other jobs.  She moved out of a condo in another part of town.  We will stage that unit for her to put it on the market.  (Believe it or not there is still plenty of furniture in it that we won't have to bring any in ourselves.)  Her sister is also looking for a little design help.  She just moved and wants a redesign. 

For the agent who represented the buyer.... what kind of impression would this leave for your client if you had suggested it to them and perhaps offered a gift certificate towards some of it?   Do you think you might get the listing as well?  Would she talk about you to her friends and family and recommend you?  ABSOLUTELY!  Something to think about....