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"If I Were a Pair of Purple Tennis Shoes" - Getting into Shoe's Shoes

By
Real Estate Agent with RE/MAX Integrity Oregon 200808151

I learned early in life the power of words and how the ability to put myself into someone elses shoes could pay off...

It was second grade, and there was an essay contest and the title was assigned: "If I Were a Pair of Purple Tennis Shoes." So the theme wasn't just to walk in someone elses shoes, it was to put myself in shoe's shoes! It was an interesting concept, and as a born and budding writer, I was up to the challenge.

I remember clearly my process in writing that essay, even though it's been over 40 years. I remember that process, because as an intuitive person, I've always been able to see things from other's perspectives and really understand how another feels. And then with that understanding, I can offer empathy and support.

I'm not writing about the joys and pitfalls of being purple tennis shoes much these days, but I'm always putting myself in another's situation, especially as a REALTOR®. In doing that I'm asking the very same questions in regard to people who have real estate needs, that I asked myself when I was in second grade pretending I was a pair of purple tennis shoes.

  • What is their motivation?
  • What do they want the most?
  • How does it feel to be in their situation?
  • What could be their biggest problems?
  • What sort of creative ideas could help them with their biggest problems?
  • How can I help them help themselves?

Asking yourself questions like these, makes it about your prospects, customers, and clients. Acting on the answers you get from these questions will quickly set you apart. Just like my essay was chosen as the winning essay in the entire second grade, you as a real estate professional will set yourself apart from the rest.

What did I win? Well, I'll never forget. It was the biggest thrill of my life to that moment. I was born in Anchorage, AK and it was a big deal to go to the only McDonald's in town. I remember walking with the other winners to that nearby McDonald's and getting a cheeseburger lunch. I learned in that moment that there was power in words and the way they were expressed. There was power in putting myself in shoe's shoes. You may not have been born a writer, but unless you have an untreatable narcissistic personality disorder, you most likely can learn to put yourself in another's position and express yourself accordingly. When you are truly about another's needs, wants and desires, they know it. In our profession, there is really no other way to be. It really isn't about us, it's about what we have to offer.

This is how I set myself apart as a REALTOR® in Salem, OR. Walking in shoe's shoes really is a winning strategy.

 

Posted by

            
       

Nannette Martin

Broker, Licensed in Oregon

ABR®, e-PRO®, GREEN, SFR®, FACS, REALTOR®

                     503-302-9212 CELL

                    503-371-5262 FAX

                    Mailto:purpleshoesrealestate@gmail.com

                    RE/MAX Integrity

                    2110 Mission St. SE

                    Salem, OR 97302

                  www.purpleshoesrealestate.com

                  Oregon Real Estate Agency Disclosure Pamphlet

Comments (16)

Jody Lautenbach
Century 21 Premier Associates - Pella, IA

I could see myself in purple tennis shoes.  Walking in others shoes is always a good choice to see all sides of the issues.

Feb 27, 2010 02:14 AM
Sally Morris
Greenwood Realty ( Greenwood SC ) - Greenwood, SC
SOLD IS NEVER HAVING TO SAY YOU'RE SORRY

Nanette I do my best to put myself in others place. Sometimes the way that is best for them is not the best outcome for me but the more you practice it the easier it gets. I would rather walk away from a sale if it is not right for the buyer or lose a listing if it is not right for the seller Case in point I went on a FSBO listing appointment Friday and got the listing but was not able to get the pictures because sh had boxes stacked everywhere, planning to move them this weekend. She called me late Friday evening and said that some people who had looked at her home had shown back up after I left and wanted to know if she should refer them back to me. I had not put the listing in the MLS yet and told her that since I hadn't put it in yet it would be in her best interest to go forward with the deal on her own. It was disappointing for me but it wouldn't have been in her best interests to do that. She asked me if they were serious and were qualified would I take care of writing the contract and other forms and make sure everything was done properly for a lesser % or a flat fee and of course I said I would do that for her. If they don't go through with it then the listing is mine. I felt good about my decision and she felt good about my integrity. How can that be a bad thing?

Feb 27, 2010 02:09 PM
Patricia Kennedy
RLAH@properties - Washington, DC
Home in the Capital

Nanette, I just discovered your blog and I just subscribed!  I love your writing.

Mar 01, 2010 02:49 PM
Team Honeycutt
Allen Tate - Concord, NC

A trip to McDonalds! My son just won a limo ride to the pizza place a mile away for lunch. Your blog was very well written. We need to remember it is about the client, not us. We need to be reminded to put ourselves in their shoes.

Mar 05, 2010 04:44 AM
Mark Hall
Realty One Group Cascadia - Vancouver, WA
Homes for Sale Vancouver Washington

There are so many deals that would close successfully rather than blowing up if both sides were to adapt this philosophy. This post should become part of the training course for agents to get licensed.

Mar 07, 2010 10:38 AM
Sheldon Neal
Bergen County, NJ - RE/MAX Real Estate Limited - Maywood, NJ
That British Agent Bergen County NJ

This was great Nanette !

You really led us down a very poignant path, and theres a terrific message in this post.

Putting yourself in another's shoes, and truly asking those questions will do wonders for many !!!

Cheers !

Sheldon

Mar 08, 2010 12:44 AM
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Nanette,

You got me on purple shoes, my favorite color...I like your post, it definitely teaches one that our personal perspective does not apply to how everyone else should be or should see the world.  Thanks

Mar 08, 2010 01:39 AM
Margaret Oscilia
Creative Concepts-Home Staging and Contracting, Salem Oregon - Salem, OR
Home Stager, Salem Oregon

Great post Nanette and congrats on the feature!!!!  Sometimes we are so worried about what we should say, do, or our own perspective and business that we do forget to really stop and put ourselves in our clients or other people's shoes!  Great reminder and love your writing!

Mar 08, 2010 01:46 AM
Karen Fiddler, Broker/Owner
Karen Parsons-Fiddler, Broker 949-510-2395 - Mission Viejo, CA
Orange County & Lake Arrowhead, CA (949)510-2395

Great points....and I used to own purple sneakers in college. It was the 80s so we had no taste. Seriously...love the writing style and you remind us of the importance of considering the client.

Mar 08, 2010 01:56 AM
Bill Gillhespy
16 Sunview Blvd - Fort Myers Beach, FL
Fort Myers Beach Realtor, Fort Myers Beach Agent - Homes & Condos

Hi Nannette,

Very well written post.  We all need to be able to see the world as the customer sees it.  Well done.

Mar 08, 2010 03:28 AM
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

Good point and well written.  It is about setting us apart from the other guy/gal.  What is going to get us the attention.

Mar 08, 2010 04:24 AM
Ty Lacroix
Envelope Real Estate Brokerage Inc - London, ON

To build a relationship and trust with a client by putting yourself in their shoes and point of view makes sense.

Ty

Mar 08, 2010 05:17 AM
Maribeth Reece
PMZ Real Estate, Inc. - Modesto, CA

Great post, Nannette!  We can all take something from this!  Love your writing style as well!

Mar 08, 2010 05:23 AM
Carolyn Vatuone
La Tierra Properties, NM LLC Albuquerque - Albuquerque, NM

Trying on other's shoes is not only a great lesson for real estate professionals but an awesome life lesson.  Thanks for putting an image of "purple shoes" to the act.  I don't think I will ever look at purple shoes and not think of you!

Mar 08, 2010 06:43 AM
Nannette Martin
RE/MAX Integrity - Salem, OR
Your Purple Shoes Real Estate Pro at RE/MAX

Thank you, everyone! I really appreciate your feedback and encouragement. I enjoyed all your comments, especially the ones about purple tennis shoes. I think if I ever come across a pair that will fit my size 10 gunboats, I may spring for them, for nostalgia's sake and also to remind me to walk the walk every day.

Mar 08, 2010 02:35 PM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

One of the first rules in copywriting is to try to understand the "end user." In other words, the prospective buyer or user of the services.

What do they need and want? What is the obvious motivation to buy this product, and what are the hidden needs that this product will meet?

One of the things I harp on in my ezines to marketers is to remember "It's NOT about you. It's about your customer or client."

Mar 09, 2010 06:24 PM