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MEET Mr. "W": The Faithful and Loyal Client

It's a cool sunny typical Hawaiian day and I stroll down to the building in my complex that Mr. "W" (The Faithful and Loyal Client) is currently in contract for. He scheduled his final walk through for this Sunday morning at 10am after he was finished with church and he did mention that he also wanted to take more measurements because we are getting ready to close.

I showed Mr. "W" the last couple of blogs I had written regarding his transaction and told him how everyone thought this was so great because we had actually been loyal to each other for 2.5 years. Mr. "W" pipes up and says, "Sally, it's been more like over three years". We counted back the time and sure enough. It's been three years! I then ask if I can take his picture and write the last couple of entries (this one and when it closes) to introduce him and he says, "Sure!".

Allow me to introduce Mr. "W". His name is Arden and he's my Faithful and Loyal Client. (*all previous stories have links below). He's giving you all the "shaka" sign too!

These are the final steps of this transaction for Arden:

Clear Termite Inspection Report came in this past Friday
Preliminary Title Report corrected and correct address is showing
Client has already scheduled mover's for the day after recording (31st)
Mr. "W" signed off on the final wak through this morning.
We will get the estimated HUD on Tuesday so we can go over and my client can wire the funds to escrow (balance of down payment)
LO told me yesterday that they are going to docs already (all contingencies and conditions satisfied) and will be ready for signing on Wednesday @ 11am (Meeting at escrow)

Remember, the majority of my transactions do not stop at the end of the transaction. Yup! I'm one of those clients that developes a "little" personal relationship with client's as well. These are the kinds of transactions I treasure and feel the most rewarded at the end when it's all said and done. I gained a client a long time ago when I first met Arden (and he's been dating my aunt's Yoga teacher for a year now...Oops. Did I do a matchmaking thing?) and it blossomed into a client/friend relationship for a lifetime.

I will continue to repeat "MY LEGACY IS ALL ABOUT THE QUALITY OF RELATIONSHIPS I HAVE WITH OTHERS And..... Without that quality, tell me.....what is a Professional worth?" Oh, and if you didn't know about the contest.....Content Contest for Positive Attitude for the Weary Soul Group: The Legacy

*If you have not read the previous stories on the "Loyal Client" you can read them here:

Mr. "W" and The "Loyal Client" Transaction: WEEK TWO (7/13/2007)
No Professional Home Inspection?! (7/5/07)
MAKING the Transaction WORK! (The Loyal Client Update) (7/3/07)
A Hawaii Real Estate Story: The Faithful and Loyal Client (6/30/07)

All content is the property of Celeste "Sally" Cheeseman 2007

Celeste "Sally" Cheeseman's Mililani Hawaii Real Estate Blog 2007

Posted by Celeste "SALLY" Cheeseman HAWAII Relocations & Real Estate on 07/23/2007 12:59 AM

Comments (59)

faithful loyal client, mililani hawaii real estate

Originally posted at: Hawaii Real Estate & Relocations : MEET Mr. "W": The Faithful and Loyal Client

This post has been included in Hawaii Information Honolulu County, HI Information

59 Comments on MEET Mr. "W": The Faithful and Loyal Client

JUL

2007

Awww don't ya just love em' - God I love happy smiling clients it really does make it all worth while. Congrats on a great job and keeping you're loyal client happy and happy to have you represent him!!!

Desiree:

Isn't he the most lovable looking guy? That's his unit too. When i was taking his picture he says...wait, I gotta give the "shaka" sign...he's so funny.

The greatest fulfillment for me is when a satisfied and loyal client calls me out of the blue for advice on the simplest of things. That's what a life-long relationship is all about!

PS. Sally, did I mention I'm visiting Hawaii in August?

This is a very nice followup post, Sally. Please say thanks to Arden for letting his picture be taken from me! Now I can put a face to the lovely story you've told about him. He genuinely looks like a very wonderful person. And a 'shaka' sign back to you too, Arden ! ((-:

I have enjoyed the nice string of posts about him, he sounds like a pleasure to work with. I have been pretty lucky to have fun clients. That is the best. Glad to hear it is all going well Sally!

Jon

Another thankful client. good job.

Ricardo: That automatically comes with the territory of being a friend as well as client!

Jonathan: It's the client who "listens", remains loyal and becomes a friend if where the gratitude lies.

Neal: Thanks Neal.....look at him...he's smiling and giving you the shaka sign.

Nice Sally...congrats to both you and Mr. W...I love building lasting relationships with my clients

Mary: Me too! Especially with appreciative and nice ones.

Sally-Great Series....Loved the story...Congrats to you and Mr. W.

He looks like such a nice guy, and it's got to make him feel good knowing that he has nice neighbors!

Midori: Thanks Midori...I figured I started this series and have to see it through until the end...he's a sweet man.

Laurie: He is! I believe so.

Nice to put a face to Mr. W - gotta just love loyal clients :)

Thesa; That's why I waited until I could take a picture with his approval. Nice man...great transaction all around. And adopting him.

Sally, thanks for introducing us to Mr. W. I love to see pictures of people it makes the stories so much more real. I believe you have a client for life.

I love this post, Sally, What a great story, and a great client and friend. Congratulations to you both for 3+ years!

Jeff

Missy: Yes I do! He's real!

Jeff: OMG....didn't realize until he told me...this whole time I've been writing 2.5 ....wow.

Sally, I can tell Arden is a great guy. Final walk through's are always fun...and sad to me. With some clients it is so odd when it closes. I don't talk to them everyday any more. Congratulations on your 3+ years. Hard work and understanding is a great virtue.

What kind of place is it?

Hello Arden aka Mr. W. Nice to meet you =)

Steph: Look at him smiling with his shaka sign....cute huh? Well, he's living about 2 minutes away....:)

Neal: It's a townhouse in the same complex I live....$240k listed at....and a one bedroom too....I've written many posts.

Lisa: That's nice.

Sally your faithful and loyal client looks to be a very happy faithful and loyal client. Wouldn't it be great to have about a hundred of these :)

George: I could use a lifetime of these!!!!! The last couple will carry me through a bunch of stressful ones.

Sally, what a tribute not only to your client, but also to YOU. People find us for a reason and I always keep that in mind; it sounds as if you do as well. It was nice to "meet" Mr. W.

Carole: I told him I'd send him the links when the transaction closes so he can see all the stories...he'll get a kick out of it.

Sally--Thank you for sharing your Mr W with us...He is exactly as I pictured him. I don't know who was the more fortunate of the two as he got a great Realtor and you have a great friend!

Teri: I'm glad I finally was able to introduce him! Kinda needed a picture...he's a pretty cool guy.

Hi Sally! Thanks for the introduction! I love these kind of stories, they make the "not so easy" ones worth every stress-filled moment. Reading your post, it is amazing how many different items are in our to-do list for each transaction. Maybe I'll post on that. Many clients don't realize how much we do. It appears Arden does know and appreciates you.

Hi Paula! did you read all the prior posts throughout this transaction? If I had waited and combined all of them it would have been a super huge post! He' s been so wonderful to work with and what kept me going with him is his persistance to stick with me...never swaying...cool.

He really is a cutie.. you have to adopt him..

Sally,

What a great client, I know I said before but you are sooo lucky! :) I can so see you playing matchmaker! LOL!

JUL

2007

Kay: I already have! He's going to meet you all soon as well!

Suzanne: I really don't do that sort of stuff....and hope everything goes well with that.

Sally - Ask Arden if he has any nice brothers in California who need a home in Orange County. He sounds like a great guy and he know when he's found a great agent.

Marlene: He's got a sister in ....I think Oregon.

This is nice -- nice story and seems like a really nice client.

Hey Bob/Carolin: He really is ....and I suppose the dedication on both our parts made for a lasting lifelong friendship as well!

WOOHOO....another gold star...congratulations Sally

Mary: WooHoo...it's a great story about Mr. W! Thanks

Congratulations on your gold star! Yes, the relationships are what makek this business worthwhile, even in the face of the occasional disaster case.

Sally,

Maybe he can be cloned, or maybe he has alot of family that are just a as great as he is, congrats on having such a great client, it spoils us sometimes but it's still worth it...

Tom Weiss

Great Post!! It totally deserves a STAR on the walk of AR Fame!! Mr. W. knows he's got a good girl on his side...I'm thrilled to hear he allowed us all to meet him on your post. And...WOW!!! He's almost done! He couldn't have done it without YOU!!! Congrats to you both for finding one another 3 years ago!!!

Awesome! What a great guy! I had read a couple of your posts about Mr. "W" before. It's like Golf, there's always one shot that brings you back the next time. In Real Estate, there's always one Mr. "W" that brings you back next time and makes it easier to deal with all the jerks.

Margaret: No kidding! I suppose the reason to really go into a great story :)

Tom: He's all mine! Just kidding...we all get a good client once in awhile....I'm savoring this for the many more stressful ones to come. :)

Susie: He actually posed for me...and said ...wait, should I give th shaka sign....sure sure...cute huh?

John: And that's a fact....and that's the way it is! WooHoo!

Glad to meet Mr. "W"! your tribute to him and loyal customers is right on! We go the extra mile for them because of their loyalty - Good luck with the rest of the transaction.

Hi Sally, This was a delightful post and a pleasure to meet Mr. "W". It's wonderful, loyal clients like this which make real estate a joy!

Ines: Thanks ....he's a good man...and I think we go the extra mile...just because.

Lola: Oooo...I like that! Thanks Lola!

Sally - wonderful job! I'm sure Mr. W will forever be a client, as well as a friend, and you will gain much from the relationship.

Carol: I've gained a whole bunch of insight....to keep doing what I've been doing...because those rewards felt inside are the ones worth millions!~

JUL

2007

Sally,

Your excellent service kept your client from going astray. My goodness, the length of time that you stayed with each other is better than some marriages. It's very admirable. Congrats! :)

JUL

2007

Sally.... how could you stop at the end of a transaction. Your personality wouldn't allow for that to happen. ;o) You can make friends easily. great job

jeff belonger

Yolanda: That's funny...but true... I think all the relationships I have with people today are cherished.

Jeff: Thanks Jeff....I am me...what can I say.

I could use a few smooth closings. The ones I represent the buyers are almost always a smooth one. My sellers have had a few rough ones lately with the flaky loan officers and agents.

Randy: Yeah....I feel for you buddy. It'll work out...there's some kind of learning lesson here???

JUL

2007

Aloha Mr. W! Pleased to meet you! Sally has told us some wonderful things about you!

Lysa: I showed him this post the other day...he was tickled at his picture! I will write next week ...it's recording on Tuesday.

JUL

2007

What a wonderful story. I'm glad he was able to find what he was looking for and was able to purchase it.

Good luck Mr. W!!!

Becky: We signed already and will record Tuesday....He already has the movers scheduled for Wednesday.

OCT

2007

ah - good ole Mr. W - we heard about him for a while - it was nice to finally meet him blog style

Thesa: It was nice to introduce him... His birthday is on Halloween and I sent him a birthday card and gift certificate to this restaurant he always goes to up the street from us.

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