What does doing a good job and giving your best really mean anyways?
I think so many of us have learned from and been inspired by someone - whether a parent, colleague or mentor - "to always give our best."
Here's an example for you to understand where I'm going with this:
You have a builder laying the foundation for a home (maybe yours?) If it's not set the right way there will be problems. What if the foreman said to his worker don't worry about having it "just right" "no one will know" because he's more concerned with the schedule to just get it done.
Now what if the worker said "but I will know."
I think we'd all like to associate ourselves with the worker and this point illustrates that if you think it doesn't matter whether or not you give something your best or not - it does - and on so many levels especially if you pride yourself and your business on "giving your clients your best."
I'm certain you've heard the old saying "you never get a second chance to make a first impression." This statement is true and can be applied to so many areas of our lives.
In real estate doing your best can be the difference between being a client's real estate professional of choice and finding yourself with lots of referral business or being known and referred to as the real estate professional "not" to choose.
Giving your best comes down to meeting and exceeding the wants and needs of your clients and can be measured by the following:
- They're happy with your services (you can see it and they share it with you)
- They continue to rely on you for your expertise and services
- They recommend you to others
So what can you do to ensure you're providing your best for all the clients you interact with? The following list are some suggestions for giving your best:
- Be Prepared
Clients want this and expect this. Be on time. Have everything you need for your meeting/call. Know your stuff.
- Be Confident
Believe in yourself and your abilities. If you don't believe what you're saying and sharing with your clients what makes you think they will?
- Be Open
Give them 100% of your attention. Make eye contact. Nod your head. Ask for clarification. Don't have the attitude that something will not work - find the best way to make it work!
- Be Positive
Avoid negative talk. Show enthusiasm. Have fun when you interact with your clients - who doesn't like being around someone that clearly loves what they do?
- Be a Leader
Being an enthusiastic and positive leader - guiding your clients through the wealth of information that they may not fully understand - builds trust and confidence in you. Have a plan, a vision and clear direction for how you will get them results.
- Be Serious
Clients want to know and feel you are committed to their goals
- Be a Hard Worker - Give it Your Best
Clients are drawn to people who are willing to work hard. Define how you will work hard for your client. Demonstrate in action. Go the extra mile.
The fact is the real estate industry is extremely competitive with numerous real estate professionals competing for the same listings and opportunities. By following the above suggestions you can maximize your chances of not only getting the opportunity to work with a client but having them become a long term client and also one of your greatest sources of future business.
You have to accept whatever comes and the only important thing is that you meet it with the best you have to give. ~ Eleanor Roosevelt
What else would you add to this list of giving your best?
Feel free to share your experiences of giving your best to your clients.
If you still need that extra bit of motivation I have the perfect thing for you! I promise you that you will not only feel happy after watching this but it will leave you feeling motivated and inspired to Do and Give Your Best in Everything!