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Pathways to Professionalism for Real Estate Brokers & Agents ......

By
Industry Observer

These professional courtesies are intended to be used by all Licensees in their daily representations to the Public, their Clients & Customers.

 

Respect for the Public

 

1.   Always follow the "Golden Rule"

2.   Always respond promptly to inquiries and requests for information.

3.   Schedule appointments as far in advance as possible; call if you are delayed or must cancel an appointment.

4.   Always schedule property showings in advance.

5.   If a prospective buyer decides not to view an occupied home, promptly explain the situation to the listing broker or the owner and cancel the appointment.

6.   Communicate with all parties in a timely fashion.

7.   Enter listing property first to ensure that unexpected situations, such as pets, are handled appropriately.

8.   Leave your business card dated and with the time you viewed the property.

9.   Never criticize property in the presence of the owner.

10. Inform sellers that you are leaving after a showing.

11. When showing an occupied home, always ring the doorbell or knock before entering. Knock before entering any closed room.

12. Present a professional appearance at all times; dress appropriately and have a clean, air-conditioned car.

13. If the seller is home during a showing, ask their permission before using the bathroom.

14. Don't advise your client outside of your area of expertise, advise them to seek their answers with their own chosen experts, such as a Lawyer or CPA.

15. Communicate clearly; do not use jargon not readily understood by the general public.

16. Be aware of and respect cultural differences.

 

 By the way, can any one tell me what that "Golden Rule" is?

 

 

 

Posted by

Robert "Vegas Bob" Swetz  

Direct: 408 410 4171

"Have a Wonderful Day"

VIDEOS BY VEGAS BOB

 

Comments (19)

Mike Jones
SUNSTREET MORTGAGE, LLC (BK-0907366, NMLS 145171) - Tucson, AZ
Mike Jones NMLS 223495

Vegas Bob,

Golden Rule:  "Do unto others as you would have them do unto you."  There's a collorary: "Do unto others before they do unto you."  I like the first one better.  LOL

Mike in Tucson

Mar 22, 2010 12:04 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Bob,

"Do onto others as you would do for yourself" ...makes sense ..

Mar 22, 2010 12:06 AM
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA

Robert, this is a great list and should be read by every agent. Golden Rule - "Treat others as you would want to be treated".

Mar 22, 2010 12:11 AM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Robert, Illove the way Dena Stevens sums up The Golden Rule:  "Do the RIGHT thing." 

Mar 22, 2010 12:56 AM
Barbara-Jo Roberts Berberi, MA, PSA, TRC - Greater Clearwater Florida Residential Real Estate Professional
Charles Rutenberg Realty - Clearwater, FL
Palm Harbor, Dunedin, Clearwater, Safety Harbor

This is indeed a great list of things we need to be aware of! Great post once again!

Mar 22, 2010 01:03 AM
Eric J
Eric J - Dream Home Financing - Freehold, NJ
Dream Home Financing

I the golden rule..."Don't tell anyone about fight club"? ok never mind that. It is probably one of the answers mentioned above.

All good points Bob.

There is a lot to cover regarding foul weather and cleaning off your shoes or taking them off before tracking through a home with wet shoes. That is respecting the home and the sellers.

Mar 22, 2010 01:25 AM
Kristin Johnston - REALTOR®
RE/MAX Platinum - Waukesha, WI
Giving Back With Each Home Sold!

Great reminders and I would hope all the AR'ers already practice them...have a wonderful week VB!

Mar 22, 2010 01:35 AM
Linda Greco Rich, ABR, SRES
Exit Preferred Realty - Bel Air, MD
Harford County Specialist

VB, Yes! I had 2 agents not show up on my listing in one week. My poor seller cleaned and arranged for her 5 kids to be out of the house each time!

Mar 22, 2010 02:56 AM
Debi Boucher
Real Estate Showcase Photography - Woodland Park, CO
"Realtor Showcase" - Real Estate Photography/Virtual Tours

It's important to remember the common courtesies in any situation. Good reminder. :)

Debi

Mar 22, 2010 03:54 AM
Michelle Gibson
Hansen Real Estate Group Inc. - Wellington, FL
REALTOR

VB - I wish everyone lived by the "Golden Rule," the world would be a better place.

Mar 22, 2010 10:56 AM
Damon Gettier
Damon Gettier & Associates, REALTORS- Roanoke Va Short Sale Expert - Roanoke, VA
Broker/Owner ABRM, GRI, CDPE

These are things we all know but at times we forget.  Thanks for the reminder.

Mar 22, 2010 01:47 PM
Robert Vegas Bob Swetz
Las Vegas, NV

I want to thank all of you for your comments, they are very much appreciated and the "Golden Rule" for me would be ...

Treat others as you would want them to treat you!

Vegas Bob

Mar 22, 2010 02:00 PM
Not a real person
San Diego, CA

And if your schedule appointments far in advance, make sure that you confirm the appointment the day before. Things sometimes happen.

Mar 22, 2010 02:41 PM
Ann Hayden 636-399-7544
Berkshire Hathaway HomeServices Select Properties-St. Louis Missouri - Des Peres, MO
SelectAnn.com

VB,

Do unto others as you would LIKE them to do unto you.....

Ann Hayden in Wildwood, MO

Mar 22, 2010 03:04 PM
Ann Hayden 636-399-7544
Berkshire Hathaway HomeServices Select Properties-St. Louis Missouri - Des Peres, MO
SelectAnn.com

VB,

Do unto others as you would LIKE them to do unto you.....

Ann Hayden in Wildwood, MO

Mar 22, 2010 03:04 PM
William James Walton Sr.
WEICHERT, REALTORS® - Briotti Group - Waterbury, CT
Greater Waterbury Real Estate

Good rules to follow. Now, only if we would all live by them....

Mar 22, 2010 03:50 PM
Sharon Alters
Coldwell Banker Vanguard Realty - 904-673-2308 - Fleming Island, FL
Realtor - Homes for Sale Fleming Island FL

Do unto others as you would have them do unto you - something I often think about when faced with a difficult decision. These are great points. Never thought about dating and time on a card, but that's a great idea.

Mar 22, 2010 03:52 PM
Peter and Dawn Smith
Circle Shot Media - Vancouver, WA

Hi Robert,

Do unto others as you would have them do to you!  I am so glad to see that it is listed as number 1.  I just read another blog about the mistreatment and disrespect that this person had received, and then I clicked on your blog.  I hope that all of us try to live this way as life will be more enjoyable and the world will be a better place!  Hope you have a great Tuesday.  I am still here in Maui and will be out exploring again tomorrow!  I am trying to get as many photos as I can while I am here.  Great Post and thanks for reminding us!

Dawn

Mar 22, 2010 11:24 PM
Irene Tron
Valparaiso, IN

Great list to remember.  One thing I appreciate about being with FC Tucker Real Estate is that the Golden Rule is what they emphasize the most as a company.

Mar 24, 2010 01:28 AM