Special offer

The Essence of our Kitchener Home Staging Services!

By
Home Stager with Beyond the Stage Homes

 

Over the past few weekends, I have been travelling down to my hometown of Burlington to help my mom recover from major surgery. Amidst all the things I’m doing to help her, I have found time to go to a number of open houses – hey, its a passion of mine – and see what’s available. I’ve seen some great properties and been tempted by a few, but that isn’t the point of my blog post today.

Today I want to talk about the essence of home staging. The reason I want to do this is because I think people get caught up in the “glam” of staging and go for a finished product when they haven’t even begun to address what’s underneath all the “props” to make a house sellable. Case in point, some of the properties I have viewed in recent weeks were being listed by a realtor partnership which openly advertised that staging was part of their package – they did it themselves as they were certified stagers – and they did it for free. After viewing their first property, I looked them up and their website is very heavily “pro staging”. That’s great. I strongly believe that home staging is one of the most powerful tools realtors and sellers have in their arsenal and not using it means they are giving other staged homes a big advantage. What was not great was when I viewed listing after listing with pictures of rooms with pink wall colours, dated carpets, furniture arranged in strange formations and in the midst of all that .. little vignettes arranged with “props” around them. Sorry folks, hate to tell you this, but these vignettes do not mean your home has been staged. The realtors who are leading you to believe this are doing you a real disservice.

So, what is the essence of home staging? Well, for such a commonly used term, it encompasses a lot of different things. Staging isn’t just about “props”, it’s about furniture layout – most definitely – but if that furniture is in bad condition, really dated or not room appropriate then it doesn’t matter what way its laid out, buyers just aren’t going to get it. Staging really, is about peeling back the layers in a home, it’s about going back to its roots and making the basic shell look really good – and then – adding some great accessories so that the whole package is merchandised attractively to buyers. When I talk about peeling back layers, I’m referring to all those layers home owners add to make the house “theirs”. This includes paint colours, room functions and the normal everyday clutter and documentation of the lives lived within that home. It’s normal to have these layers when you live in a home but when it comes time to sell the family home, all the things which make it “your” home need to be packed away so that buyers can appreciate the house itself – because that’s what they are buying.

It’s hard to be objective when it comes to getting your house ready for sale; when the time comes for me to sell our current home, even though I am a pro stager I’m still going to consult with someone who isn’t emotionally tied to my home. Why? Because even though sellers are told over and over to view their own home objectively so that they can start the process of getting it ready for sale, in reality that’s a tough thing to do. In fact, it’s almost impossible. Sellers need an outside and objective viewpoint from someone trained to look at all aspects of their home, someone who doesn’t have that emotional attachment and can make decisions about what should stay – and what should go. And this doesn’t mean just de-cluttering, this means removing the pink or green rugs which inevitably date a home, removing wallpaper and painting, freshening up the cabinets in the kitchen and adding new hardware, replacing dated light fixtures with new modern ones, cleaning up gardens and taking care of repairs which have been on the “to do” list forever. Then – when all the layers have been freshened up and the house looks new – that’s when those great accents are important because this is the all important step of merchandising your product (your house) to sell.

By taking all of these steps, the value of your home is now clearly apparent to potential buyers. This sets the stage for buyers to fall in love with your property and because you have addressed all the different items which might have meant some sort of price reduction, buyers are now justifying your price point and are afraid of losing out on owning your house. This means a fast sale with fantastic potential for multiple offers.

Now I should take the time to mention that getting a professional stager in to do a consultation or help stage your home is not free. Nor should it be free. I always question “free” things because either there are lots of strings attached or there is little – or no – value in the item I am getting for free. Experienced and design savvy home stagers charge for their time, for consultations and for any accessories they bring in to merchandise your home. We provide hundreds of recommendations which, when followed, garner sellers additional equity in their homes and a faster overall selling process. Rooms in Bloom’s latest success story involves an older home where the seller took all our suggestions, had us in to do the final staging once all the updates and repairs were done. The home sold in less than a week for substantially over asking price. This success story illustrates how by investing in staging services, sellers can make the most of their biggest investment – their home.

Before I end this blog post, I do want to say that my goal here is not to downplay the efforts of realtors who have taken the time to take staging training so they can better serve their clients. Not at all. However, as a professional stager, I don’t want the public to get the wrong idea about what the essence of staging is and how multi-layered a process it is. Buyers are more design savvy than ever, and sellers who want their homes to stand out should be prepared to invest a little in staging services in order to reap the benefits of a successful sale. If the house has been accessorized with some modern art, accent pillows and a cute little bistro vignette in the eat-in kitchen it doesn’t mean buyers aren’t going to see the dated wallpaper and green carpets or notice that the awkwardly arranged furniture highlights the fact that the family room is tiny and won’t fit their furniture. Buyers notice and they cringe at the time and money involved in fixing all these items. They also make deductions off what price they will offer a seller, and that’s lost equity which is hard to recoup.

I'm all for glam - in fact I think maybe we need a new HGTV show on staging but the "glam" shouldn't be trying to hide things or fool buyers when it comes to your home. Home staging is about more than props and moving furniture around and when it comes to selling your home, good home staging is worth the investment.

 

 

Posted by

Heather Cook  is Co-Owner and Principal Staging Designer of the award winning Rooms in Bloom Home Staging & Design Inc. based out of Kitchener-Waterloo, ON.


 

Contact us today so we can help you create the WOW Factor in your home.

     

Comments(16)

Kathy Streib
Cypress, TX
Home Stager/Redesign

Heather- very timely post.  I just came from a Staging bid where the house had been on the market 1+ years, and vacant.  The Seller has been out of town.  Now back in town, I pointed out to her your "layers" that need to be peeled back. . . the outdated wallpaper and light fixtures for one.  A professional stager can offer advice on not just where to place furniture but much more. 

Mar 22, 2010 11:03 AM
Maureen Bray Portland OR Home Stager ~ Room Solutions Staging
Room Solutions Staging, Portland OR - Portland, OR
"Staging Consultations that Sell Portland Homes"

Excellent post Heather!  Professional home staging is SO much more than arranging a few props cleverly in a home....and sadly, I too see well-meaning Realtors do this all the time, all the while neglecting to advise their seller clients to update those old brass light fixtures, replace the dark green carpeting, remove the wallpaper borders, etc.  Those homes are not "staged."  They are merely junked up with "stuff" that makes them look silly :-)   I have politely declined staging jobs where the seller is unwilling to do the necessary cleaning and updating that must be done to make their home appealing to potential buyers.  What's that old saying -- You can't put lipstick on a pig?  Well, it applies here!

Mar 22, 2010 01:04 PM
Heather Cook
Beyond the Stage Homes - Kitchener, ON
Delivering beautifully staged spaces

Kathy - exactly!! Staging isn't about gimmicks .. its about ensuring that all facets of a property are showcased in the best light possible. I hope the seller listens to you and peels back her layers so you can make her home show as "the best it can be" instead of "as is".

Maureen - I see it all the time too .. and we've turned down jobs where the sellers simply aren't prepared to do what it takes to sell their home. I love your quote - it is so appropriate!

Mar 22, 2010 01:29 PM
Nancy Lee - An OrderLee Home,
Hendersonville, NC

When I see a house with beautifully staged furnishings and mint green walls, wallpaper borders, and corroded faucets, I wonder whether the stager only addressed the furnishings or if the stager fell to her/his knees and begged the sellers to paint, remove, replace. 

And I wonder what we, as stagers really should do when we encounter a seller who refuses to spend the money to fix fundamental and/or condition issues.  I know a stager who puts the suggested corrections in writing then stage the furnishings.  Her explanation?  'It's their home, they have to live with it.  And maybe, after it has been on the market a year or two, they will make the changes."  To which I reply, 'No.  It's their house.  They are trying to sell it.  That doesn't mean waiting for a buyer who has the same love they have for chartruse."

I think stagers should turn down some jobs.  As a matter of principle and professionalism.  I also think some sellers are not really ready to let go.  They may cite cost as the reason.  But the cost is usually a drop in the bucket they fill as they continue to pay carrying costs month after month.

 

 

Mar 22, 2010 10:23 PM
Mary Lou Teague
HOME STYLE AND STAGING LLC - Knoxville, TN
Home Style and Staging Knoxville. TN

Great post, hope that some Realtors in our area read this and take it to heart. I was recently called in on a consult and the Realtor had told me before hand that she had done some staging...it was several inexpensive clear vases with silk daisies in them, placed in kitchen, on the fireplace, and the bathrooms.

Mar 23, 2010 01:54 AM
Julia Maher
Nestings: Connecticut Home Staging and Model Homes - Fairfield, CT
Connecticut Home Stager

Clearly, there's "staging" and there's Staging.  Thanks for this well thought out post, Heather.  I really like the "peeling back the layers" concept.  Julie

Mar 23, 2010 03:14 AM
Diana Young
Staging Seattle, King & Snohomish Counties - Edmonds, WA

Very well written post, Heather!  I couldn't agree with you more and also echo Maureen's comments.   

Mar 23, 2010 07:13 AM
Anne Vigneri
CASA VERO Staging & Redesign - Albuquerque, CA
Serving the Mariposa California

I recently got a call from a REA who had just sold a property that she had staged herself. SHe wanted to know if I might be interested in buying some of the furnishings that she had used as she was trying to scale back on her inventory. So I met her at the property and we went in.. My first thought was,, Oh dear..,, she had filled the house with so much stuff that the gorgeous architecture was all but invisible in this large , open, brand new , never lived in home. She had not only stuffed it to the gills, but much of what she had used was outdated and not of the quality that this house demanded.

Now this is a very nice person, and she is no doubt convinced that her staging skills are just as valid as any certifeid professional. This stunning house was on the market for three years. I did not buy any of her inventory. I left thinking that she will probably offer to stage the next sellers home with the same tired stuff, and it too will sit on the market while the price is reduced over and over.

 

Mar 23, 2010 11:23 AM
Heather Cook
Beyond the Stage Homes - Kitchener, ON
Delivering beautifully staged spaces

Nancy Lee - its true, we stagers sometimes do have to use all powers of persuasion to ensure sellers see the big picture - and not all of them do. All we can do is use our experience so that they understand that we are looking at it from a much more realistic viewpoint. Ultimately, we all want the same thing; sell the house!

Mary Lou - I understand! I remember attending an open house around the corner from me last year and almost got into a debate with the REA on duty who was insisting the house was staged, and I was gently - and then not so gently - trying to explain why it was not staged. The table was set with fiestaware so therefore the house must be staged. Nevermind that the furniture blocked entry from the dining room to the kitchen so the sellers could watch TV and every room in the house was painted either dark green or dark blue with elaborate flowered borders. Family photos everywhere. The master bed unmade. Ahhh .. but the table was set. My mistake. Arrggghh .. I have learned to carry a mini portfolio to illustrate my point so I no longer have to argue. Its made things a lot simpler.

Julie - Thanks for your comment. I deliberated about posting as I don't want REA's to think I am against them learning more about staging. I'm not. But I do want them to clearly understand all that we do.

Diana - Thank you for adding your voice and I appreciate that you understand where I'm coming from!

Anne - Yikes! Three years on the market?? But you're absolutely right, the REA who staged that home will do the same thing again to someone else's home and when it doesn't sell - unless the sellers visit a home staged by a pro - they probably won't realize what a disservice their REA has done them. I'm not sure what to suggest other than trying to meet with this agent for coffee and showing her your portfolio so she can see the difference ...

 

Mar 23, 2010 03:13 PM
Cindy Bryant
Redesign Etc. Home Staging - Houston, TX
"Houston Home Staging Pros"

Staging is so far beyond scattering a few towels, plants, pillows on the floor (never understood that one) and a chair in the family room.  That only looks like the owner left things behind.  It's very frustrating!!

Mar 23, 2010 04:47 PM
Kathy Burke
Sensational Home Staging~~Danville, CA - Danville, CA
S.F. East Bay Home Staging

Staging should be SOOOOO much more than bringing in the "stuff".  I let my clients know it's a Home Assessment ....how to optimize the selling price.  And then I give them a Staging Proposal as step 2.  And AGREE,,,,,never do it for FREE!!!

Mar 24, 2010 02:52 AM
Marianne Cherico
Interiors by Marianne Cherico - Foxboro, MA
Home Stager -Massachusetts and Rhode Island

Heather,

This is such a well written and truthful post. I have an extensive Real Estate selling background and still do not think that Real Estate Agents are qualified to stage houses. But I do believe that if the Seller is on a limited budget, a really thorough report and consultation is an affordable way to make the house show much better. And this is where the stager can talk about painting, updating hardware on cabinets, de cluttering, arranging furniture,etc. Alot can be accomplished with this. I agree that adding little vignettes to dated rooms and leaving old dingy furniture is not a good idea. I would rather see a freshly painted room with gleaming hardwood than a few pieces of furniture placed strategically in a room with old wallpaper and carpet. It is about what is in the best interest of the Seller.

Thank you for your extremely well written post!!!

Marianne

Mar 24, 2010 12:43 PM
Charlene Storozuk
Dezigner Digz - Burlington, ON
Home Stager - Burlington Ontario

Well said my friend!  You sure have me curious now.  I've been meaning for a long time to tour some of these open houses.  Maybe it's time I have a "look see".  I got your Facebook message by the way.  I'm tied up this weekend, but what do the next couple of weekends look like for you - will you be in Burlington?  Maybe we could do a few open house tours together :-)

Mar 25, 2010 03:20 AM
Heather Cook
Beyond the Stage Homes - Kitchener, ON
Delivering beautifully staged spaces

Cindy and Kathy - You're right .. staging is so much more than putting out "stuff". In fact too much "stuff" as we all know is a mistake as well. I saw a house today which would have been a lot more appealing without the "shrine of cats" that was echoed throughout the home in figurines, framed art, area rugs and .. yes .. stained glass window inserts! Yikes!

Marianne - Thank you so much for your comment! Ideally, I like the division between realtor and stager and believe that because we perform very different functions that they shouldn't be mixed. Many realtors don't have the *eye* so they don't know what to recommend and they don't understand the basic tenants of design so its hard for them to pick up on potential design drawbacks. Realtors should sell. Pro stagers make it possible for realtors to focus on doing just that by providing professional, experienced help for the sellers which results in a home which is highly appealing and saleable. I also agree that I would rather see an updated space rather than strange vignettes or props or room layouts which do nothing to hide the dated appearance of the home.

Charlene - Sounds like a plan! I'll contact you so we can set up a time to get together. 

Mar 28, 2010 02:29 PM
Trisha Lane
Simple Inspiration Home Staging - Portland, OR
Simple Inspiration Portland Oregon

Heather,

Thank you for bring this subject up.  I too have encountered similar conversations in my travels.  I must add a comment or two about the "green carpet" that has been mentioned in more than one response to your post.

I am a stager who had to deal with the "green carpet" in a home that actually belonged to a family member, who against my advise decided to give a carpet allowance as a concesion to the buyers. Now, this carpet, though green it was, had been maticulously cared for and apeared new.  I did not try to hide it, but I did use accent colors that would allow it to make sense.  This home had been vacant for a year when I was asked to stage.  It sold in a few months after staging, green carpet and all.

Apr 11, 2010 03:51 PM
Heather Cook
Beyond the Stage Homes - Kitchener, ON
Delivering beautifully staged spaces

Hey Trisha - thanks for your comment and I'm glad you had success with the green carpet. 

Apr 15, 2010 03:43 PM