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Do you look organized?

By
Real Estate Agent with Keller Williams

I think sometimes as agents we get a bad rap for being (or at least looking like we are) dis-organized. Possibly our paperwork is messy, the file we carry is dishoveled and when we put clients in our cars, there are burger wrappers and whatever else scattered around the vehicle.

If you want to start out on the right foot with a client, take a few minutes to organize the paperwork that the client will see. I don't care how messy your desk is (unless they will see that, too), but just ORGANIZE YOUR FILE/FOLDER and present yourself like THEY ARE YOUR ONLY CLIENT!

For the car, at the very least toss the clutter in the trunk and straighten up the inside. I've heard it called "Realtor Trunk" because you've got the FOR SALE signs, brochures, pens, etc. etc. back there. And that's OK as long as it's out of sight.

Think how you would feel if you went to see a Doctor about some serious surgery and the file with your name on it had papers hanging out and looked in total disarray. Then imagine if the examining room was cluttered with trash and fast food wrappers all over the place. You'd begin to wonder if you wanted this physician to cut on you for the operation.

I suggest that you take this job seriously and at least look organized to your clients! I think you'll reap the benefits!

Ricardo Bueno
Diverse Solutions - Los Angeles, CA

Well said Al! Presentation is everything and the first meeting is going to make or break your relationship with that client. So dress the part...and be the part. Service your clients right and be organized.

  

Jul 26, 2007 02:59 PM
Nattalie de la Mothe
Maximum One Greater Atlanta Realtors - Atlanta, GA
Selling Atlanta Homes like a Boss

Al.. Great topic...

As they say first impression lasts forever... the least we can do is present an organized front.... Disorganization is an indication on how you handle things.. and how efficient and professional your service might be,,,,

Jul 26, 2007 03:00 PM
Sam Thompson
BIC Services, LLC - Fayetteville, NC
BIC Services, LLC
great post!  best to maintain a planner too so your work emulates your looks...
Jul 26, 2007 03:21 PM
Provadus Home Loans
Provadus Home Loans - Marietta, GA
Technology bringing you home.
Very true, I have heard clients tell me that their agent seems a little disorganized, that is just the first impression I am told.  The first impression is the image the client will always remember.
Jul 26, 2007 03:37 PM
Cyndee Haydon
Charles Rutenberg Realty - Clearwater, FL
727-710-8035 Clearwater, Beach Short Sales Luxury Condos &Homes
Ooops - I need to work on this some more - great points 
Jul 26, 2007 03:38 PM
Pam Hofmann
Third Tennessee Realty & Associates, LLC - Crossville, TN
Your Crossville, Lake Tansi & Fairfield Glade Specialist
Wow Al, I try to keep my self organized, I have a large plastic file in my trunk for the flyers, books, and all  that other info...but I'm still a mess!!
Jul 26, 2007 04:01 PM
Sybil Holcomb
Ayres Realty - Douglasville, GA
Great advice.  It is amazing at the things they notice.  I try to keep a little of everything in my trunk though it does look messy I'm afraid.
Jul 26, 2007 09:47 PM
Leon Austin
Mobile Notary Services - Colorado Springs, CO
Colorado Springs Mobile Notary

Al, that's a good point. Most people have a negative impression of a business or individual if they appear disorganized, no matter how qualified they are.

 

Jul 26, 2007 10:04 PM
Patricia Kennedy
RLAH@properties - Washington, DC
Home in the Capital
Gee, Al - This post was written for me especially!  The trunk of my beautiful car is freakin' scary!
Jul 27, 2007 12:35 PM
Todd Clark - Retired
eXp Realty LLC - Tigard, OR
Principle Broker Oregon

I've actually bought a trunk organizer for my Jeep so I don't look like what you described. Now inside that box, I can't say what you will see. But, at lease my Jeep appears to be organized.

Jul 30, 2007 05:09 PM