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Anybody else having issues with Dell?

Last September I purchased a new Dell computer. It came in a cool box, sleek and gunmetal gray. Everything on it was wireless and worked seamlessly with this little box in my office with the blinking lights. I was happy as a clam for almost a year, and that is when the computer developed a mind of it's own.

It would freeze...alot. Sometimes it would decide it wanted to shut itself off and would do so smack dab in the middle of a very long typed letter or something. Then it would make odd "whirring" noises for hours on end.

The last straw was yesterday morning when I tried to turn it on for the day and a very loud, piercing, continuous beep came out of the box housing my computer. Seriously, I have no clue why. The computer itself never did turn on.

After waiting on hold for 30 minutes for a Dell technician I was given the news...Alas, I did not purchase the Dell extended warranty...and it has been a year since purchase. A year and a week actually. Bummer!

No more Dell's for me. This is 2 now that have died in a years time.

Posted by Kristin Gunn on 10/21/2006 08:19 PM

Comments (6)

austin, tx, dell, computer, problems

6 Comments on Anybody else having issues with Dell?

Welcome to Dell Hell, been there done that.

10/21/2006 09:11 PM

by Karen Villa Schweinfurth, ABR, CRS, SRES, CyberStar (RE/MAX Northwest Realtors, Inc.)

Thanks for the warning. I've owned 3 Dells, no problems but I'll think about my next buy.

10/22/2006 09:16 PM

by Dena Stevens ~ Ecobroker ~So. Colorado Realtor (Colorado Western Real Estate)

Kristen, Have you tried to reinstall all of the software? It came with a restore cd. If it is a laptop there have been a lot of recalls on the dells with certain batteries.

10/23/2006 04:40 PM

by Open Mortgage

I will try that. Thanks. the Dell guy i was able to talk to for 2 seconds (before they were going to charge me) did not sound too promising about the situation!

10/24/2006 11:08 AM

by Kristin Gunn (Turner Residential)

Hi Kristin,

The only Dell I've had was one of their Inspiron laptops. It was a piece of you know what! And since I carried it around a lot it even physically fell apart. From there I got an HP laptop. Much better but the screen went out twice.

Then I went into training & speaking and no longer needed specialized real estate programs like Tempo so I got a Mac. Holy cow! Why everyone doesn't have a Macintosh is beyond me...problem free for over three years. And I mean NOTHING, not one virus or glitch. And this laptop has been through hundreds of airports, dropped in hotels, etc.

Now that Apple computers run Windows as well, they're even practical for Realtors. Good luck! It pains me a little to bash Dell; my best friend works there!

11/15/2006 09:14 AM

by Jason Edwards (Floyd Wickman Team)

dell is not a computer company

yes, they assemble computers out of parts they buy all over the world......

but dell is a marketing company.

they sell what they want you to buy.... a little different than offering what you want

12/19/2006 12:47 PM

by Tom Burris | FHA VA & Conv. Texas Mortgage Loans (DallasLoanGuy.com)

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