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Maybe you are new to Facebook and maybe you are not, but maybe you still wonder whether you should add a Fan page, start a group or even bother with any of it at all. I mean what’s the difference anyway? Right?

Actually… Quite a bit.

 

Let’s start with personal profiles

First and foremost; if you are currently using your personal profile to promote your business by using a business name and/or logo on your personal profile…. STOP! Personal profiles are for individuals, not businesses. Not only is it against Facebook terms of service, it also detracts from the whole idea of being ‘social’. Guys, really? It’s not called ‘Logobook’ or ‘Brandbook’. Personal profiles need to have a picture of you. No and ifs or buts… use your college photo if you want, that’s fine…

Your personal profile is the first profile you set up on Facebook. (In very rare instances there is a business management account, but I will not go into that with this post)With your personal profile you post an image of yourself, post information about you and share pics, links, information etc with other friends in your network. Personal profiles are only allowed up to 5,000 friends and pages combined.  So that means if you are a fan of 100 pages, your friend limit is 4,900. Become a fan  (now this has been changed to ‘like’ a page) of 200 pages and your friend limit is 4,800. You get the idea. Basically, you can only have ‘connections’ to 5,000 people, entities or brands COMBINED on a personal profile.

Why would you want 5,000 friends? Ok, this is where the lines get a little burred between business and personal. You can also get your account deleted by Facebook if you go about it the wrong way or try to do it too quickly. Having 5,000 friends in the same industry as you is a quite powerful business tool. I won’t get much into it in this post, but start seeking out 10-20 people inside and outside your industry each day and send a friend request with an introduction. Try to make as many professional connections as you can. Believe me 5,000 people that play Farmville is NOT going to help you in the long run.

That’s about as far as I am going with personal profiles for this post. Right now, if you are currently using a business logo, brand, trademark or emblem on your personal page, I highly suggest you jump over to FaceBook right now to upload a personal  photo and make sure that you are using your real name and not your business name …then come back to read the rest of this post.

See Also How to Avoid Being Scammed on Facebook | Verifying Applications

 

Fan Pages

Fan pages are for real businesses, brands, artists or public figures and essentially are their own identity. You must be an official representative of that entity in order to create a page.  Once a page is created it essentially IS its own person. Pages cannot be publically tracked back to the creator of the page or the admins unless you choose to reveal that on your page. Pages allow you to update fans by demographic, which is really useful for target marketing. Fans can interact with your brand and have discussions, leave reviews, watch videos etc. etc.

Using an application called static FBML, you can add a custom tab to your fan page which is essentially a mini-website within Facebook. You can create your own custom fan page or have a custom fan page professional designed and uploaded for you. You can then set the default landing page for new fans to be sent directly to your custom Facebook business page. Current fans will always be taken directly to your fan page wall.

 

 

Also see Video: How to Create Your Own Facebook Custom Fan Page 

And How to Add Your ActiveRain Blog to Your Facebook Fan Page in 10 Mins 

There is no limit to the amount of fans you can have for a fan page and you can mass update all of your fans via email and on your fans walls via the fan page wall. Fan page updates are also integrated into Google real-time search results, whereas personal profile wall updates are not. Fan page content is publically visible (and searchable by search engines) regardless of a visitor’s status as a fan. (This is controllable using FBML, however that is beyond the scope of this post)

 

Groups

Groups are different from fan pages in a couple of ways. While they also have no limit to the number of members within the group, you will not be able to email update the members of your group once its size reaches 5,000 members. Groups also give you control over membership to the group. With a fan page, fans just click to become a fan and that’s it. Presto. They are a fan of your page. With groups, you can control who can become a member. You can choose to make it a private group, open to the public or limited to a certain network of people. If you choose you can also require an admin of the group to approve each group member before they are allowed access to the group. You can change these settings at any time and also choose to block specific people from joining at all. The only setting that cannot be changed is a network-specific group. Once a group is network specific, it cannot become global.

 

Membership types in a group

Members of a group can see content of that group based on the privacy settings set by the admins of the group. The number of groups a person joins does not affect their friend/pages limit but each person is limited to joining 300 groups in total. Group officers are listed on the group’s page and are essentially the same as any other member, besides being listed as an officer. Only group admins can make changes, send updates, set privacy or appoint other admins to the group.

So there you have it. There is a quick overview of the difference between personal profiles, fan pages, and groups. Keep your personal profile personal, your fans (potential clients and customers) updated and your members (current customers and clients) connected to your business through the use of these powerful business tools!

 

Also check out:

Press Releases: How and Why to Include Them in Your SEO

How to Set up a WordPress Blog on GoDaddy.com

 

Cheryl Waller
Marketing Consultant SEO, SEM, SMM
www.CherylWaller.com

 

Cheryl Waller is an experienced SEO, SEM and SMM consultant. She has authored several Internet and direct marketing manuals for small business owners and real estate agents. She is a contributing author to several websites and offers advice on dominating Google search results. She offers complete auto-pilot social media packages as well as tools such as FREE real estate SEO WordPress blogs for maximizing your online presence.

 

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Post is included in group: Social Renegades | Dominate Google
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Post is included in group: Facebook Tips

46 Comments on Facebook: Profiles, Fan Pages, and Groups… Oh My!

APR
20
2010
560,018 Points Outside Blog

Cheryl - Thank you for sharing an informative and helpful blog.

John

5:43pm • #1
589,597 Points 2 Featured Posts Attended Rain Camp Called Shot Master

Cheryl, this is a great post.  I was just talking about my pages to someone the other day. I made some pages but cannot figure out how to get it to say fanpage on my wall.  I will go read the appropriate blogs/videos you linked to the post, but can't tonight, so I book marked.  I will be back, thanks for the post.

9:41pm • #3
285,140 Points 11 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Cheryl,

Extremely helpful and I thank you!  I have recently set up my fan page...and my son did the welcome tab with a custom page.... :)

11:29pm • #4
104,249 Points Outside Blog

Ok cheryl its late and you have too much meat for me to digest tonight ... but you have my interest and I will be back!

11:39pm • #5
577,905 Points 15 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master

This was interesting and useful. Now, to make sense of it all! I'll have to bookmark thia and read it again to make sure that I have all my i's dotted and my t's crossed.

11:52pm • #6
531,237 Points 4 Featured Posts Outside Blog

I know I need to work on improving my fan page.... this will happen in the weeks to come

11:56pm • #7
APR
21
2010
148,050 Points 2 Featured Posts

Hello Cheryl - Thanks for the tips.  I haven't set up a fan page yet but need to very soon.  I'm way behind the curve on this.

12:31am • #8
1,215,833 Points 44 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Hi Cheryl - Great info on the distinctions between Facebook groups and fan pages. Understanding the subtle differences is the first step to implementing them effectively.

12:44am • #9
730,267 Points 1 Featured Post Outside Blog Attended Rain Camp Called Shot Master

Cheryl - I was previously aware of the 5,000 friend limit.  However, I was not previously aware that fan (now "like") pages is included in the 5,000 limit. 

4:09am • #10

Cheryl, Thank  you so much for all of the great info.  I have recently set up a FanPage but didn't have a good grasp on all of the little details.  Need to do some work!  Thanks for putting it in "easy to understand" terms.  Have a great day!

4:56am • #11
194,157 Points 4 Featured Posts Outside Blog Attended Rain Camp

Great info.  I saw the video and it is very clear.  Because I only have a personal FB, I choose not to include my blog there. I instead create links on my wall of blogs that I write that I think my friends will be interested in. 

5:21am • #12

I have my AR blog feeding into my Facebook business page, but for some reason it takes a week or more for new posts to show up in Facebook.

6:32am • #13
484,115 Points 28 Featured Posts Localism Sponsor Outside Blog Called Shot Master

Wow, Cheryl, so much great information. I did set up a fan page and have my AR blog going there. Now I need to customize it. Will click through your links this afternoon and see if I can figure it out.

7:52am • #14
268,941 Points 2 Featured Posts Called Shot Master

Interesting blog. I use my personal facebook page to connect with old friends and past clients but I do not have an "official" page. I have heard a lot of negative comments about a personal page having 5,000 friends though.

8:24am • #15
289,505 Points 6 Featured Posts Called Shot Master

I actually don't like the change, it confuses me.  People spent a lot of time and money building custom fan pages on facebook and learning how to use them.  Every time I get facebook down it changes and I go back to the learning curve.  I'm sure that I will grow to like it once Ihave it figured out.

8:58am • #16
278,556 Points 15 Featured Posts

Thank you so much for this. Some of the worst marketing on the internet is on Facebook. Daily I see realtors cramming real estate down people throats. I know how i feel about "hard selling", I don't like it. The regualr stream is for engaging people in a conversation. It is okay to put a small fraction of your updates about real estate but chances are they see that on your profile. When they are ready they will remeber you as a fun human being. I have a business page and I have my Posterous post trained to go to that, not the main stream if it is real estate related.

9:27am • #17
104,055 Points Localism Sponsor Outside Blog Hit Router Called Shot Master

Thank you for such an informative post. I will read this later and learn how to setup my fan pages.

10:03am • #19
154,308 Points 1 Featured Post Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Cheryl, thanks for the information and the links. I was creating a page just last night and struggling my way through it. This helps.

10:07am • #20
490,243 Points 11 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Whew!  That's a lot of information!    I have bookmarked for later ...

10:09am • #21
295,317 Points 5 Featured Posts Outside Blog Called Shot Master

Just an FYI, there are no more fans or fan pages. Now you LIKE a page, and supposedly the fan page is now known as the Official Page, although I cannot verify that anywhere except from info on another blog here on AR. My next project will be to turn one of my pages into a custom fan page...that should be interesting, to say the least!

10:20am • #22
110,539 Points 1 Featured Post Localism Sponsor

Timely post for me, as I started one this morning!  Is there a way to "share" posts from another Business/Fan Page to my Business/Fan Page, but not from their Business/Fan Page to my personal profile?  When I try to "share", it automatically goes to my personal page.

10:39am • #24
672,411 Points 69 Featured Posts Outside Blog Attended Rain Camp

I do have a fan page, and I look forward to watching the video and learning how to customize it. Can you write a blog post about how to embed youtube video into a fan page? I know how to insert it into an fb personal page, but cannot figure out how to add it to a fan page. It's probably simple... but beyond my arena of expertise. Thanks

10:44am • #25
463,971 Points 22 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Cheryl, very good information, I just discoverd how the FMBL tab works yesterdy when I configured RealBird to feed to my fan page.  So much to learn and we want to be doing it the correct way.  I dont ever want my friends on my personal page to "hide" me !

10:53am • #26
419,203 Points 5 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Thanks Cheryl -- some of this I know, other points are new to me. I'll be re-reading your post and implementing changes.

11:42am • #27
104,278 Points Outside Blog

Great info. I know I need take a closer look at this. I've bookmarked this post.

12:43pm • #28
680,298 Points 5 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Thanks for the information. I noticed in a post  today they changed from  become FAN to just select "Like"...true?

3:03pm • #29
142,034 Points 6 Featured Posts Outside Blog

Thanks Cheryl, I just went to a Facebook Marketing session last week and you added too and refreshed some great tips.

3:14pm • #30
Outside Blog Attended Rain Camp

Thanks Cheryl, adding it right now. By the way, how do you get your signature on the bottom with the Linked-In, Facebook, Twitter, and Active Rain box? Can you email or post instructions for that? Thanks!

3:21pm • #31
148,411 Points 4 Featured Posts

Thanks everyone for all of the awesome comments! 

Marc, yes pages are included in your total friend count. I am interested to see if this will change soon with the new 'Like' feature replacing the 'Become a Fan'.

Pat & Wayne, Fan Pages arent going anywhere for now. They did change to 'Like' as mentioned in my post, but I believe they are just going to be called 'Pages' from now on. I haven't heard about 'Official Page', but if you have a link please share. They refer to them as official pages for businesses a few times in this post http://blog.facebook.com/blog.php?post=324706977130 however I don't think they are changing the name to 'Official Pages'... I think for now they are just sticking with 'Pages'... but hey this is facebook we are talking about, so just wait a minute and that will change too ;)

Dana, When you share a page it is shared on your personal profile. If you would like to share a link on your business page then you will need to copy the link and share that. I would recommend giving credit by typing via @[source page] (you have to like the page first for this to work), then select the page from the dropdown in your publisher and a link to that source page will accompany your shared link

Melissa, swf, youtube and facebook videos are all added the same way using FBML. Here is a link to the info http://wiki.developers.facebook.com/index.php/Fb:swf Look toward the bottom of that page and the code that you need to use is there.

Wow! so many comments, I hope I did not miss anyone. If you have any questions for me please feel free to friend me http://facebook.com/cherylwaller and 'Like' my Custom Fan Pages page (which I cannot change the name of... uh... wonderful...lol) so I can keep you updated on new blogs, tutorials, and info ;)

3:27pm • #32
148,411 Points 4 Featured Posts

Debbie, sounds like a good idea for a tutorial post. In the meantime check out How to Create an Awesome Email Signature

3:32pm • #33

Wonderful post Cheryl!  I am sure that this will benefit many of us ~ brad

4:25pm • #34

Cheryl - Thanks for all the great information and links. I plan on setting up a fan page soon.

6:04pm • #35
763,233 Points 62 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Thanks Cheryl - I stilll have work to do on our fan page - or whatever they're calling today.  Didn't it just change in the last day or two?  Great info - I will pass it on to our newer to facebook agents.

7:13pm • #36
754,282 Points 7 Featured Posts Localism Sponsor Outside Blog Called Shot Master

Hi Cheryl, Anna had reblogged this post and I just wanted to stop by and thanks for the info on FB.

7:32pm • #37
Outside Blog Hit Router Attended Rain Camp

Thanks for the info on FB. I've had an account since summer and never thought to make a fan page...

10:52pm • #38
881,493 Points 210 Featured Posts Localism Sponsor Outside Blog Called Shot Master

What a load of info here...will bookmark for future reading and learning!

11:30pm • #39
1,009,885 Points 36 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Cheryl - This is a great primer on the three different ways to really interact on FaceBook.

11:40pm • #40
APR
22
2010
101,924 Points 1 Featured Post Attended Rain Camp

Cheryl - great post and thank you for the informative tips!

5:26am • #41
107,331 Points 6 Featured Posts Attended Rain Camp Called Shot Master

This is good stuff, Cheryl.  Thanks for posting.  I look forward to learning more through the AR FB class tomorrow.

9:31am • #42
815,674 Points 7 Featured Posts Localism Sponsor Outside Blog Called Shot Master

This is the best post I have seen on the subject.  Thanks.  You should check out Roost application on Facebook for Real Estate.

11:49am • #43
APR
23
2010
322,892 Points 3 Featured Posts Outside Blog Called Shot Master

Great info Cheryl.  Loved your video on adding our AR blog to our Facebook Page too.  Very helpful!!!!!!

Thank you. 

4:51pm • #44
APR
27
2010
190,728 Points 1 Featured Post Attended Rain Camp

I've been trying to find this info forever.  You're a genius.  However, I'm just a bit confused on the custom page thing.  What and where exactly is my html editor?

2:29pm • #45
148,411 Points 4 Featured Posts

Thank you everyone again for all your comments ;)

Morris, thank you <<<blush>>> unfortunately for static FBML there is no 'html' WYSIWYG editor.... you have to go with HTML and FBML for Facebook. I do have a quick video on how to do it and most HTML/CSS will work with the static FBML application http://www.facebook.com/video/video.php?v=1359769990402

Feel free to contact me with any questions ;)

-Cheryl

9:31pm • #46
MAY
03
2010
706,299 Points 6 Featured Posts Outside Blog Called Shot Master

Thanks for your very clear tips/"how to" -- appreciated!

6:43pm • #47

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