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How To ... And No BS... Refreshing...

By
Real Estate Broker/Owner with Daytona Condo Realty, 386-405-4408

I ran into Larry Easto's blog post How To Get Your Web Pages On Page 1 of Search Engine Reports with quite a dose of (healthy) skepticism. I thought that that should be just another 'expert' offering to promote your site and guranteeing that no matter what crap you have, to push it onto the the 1st page of Google.

jon zolsky blogLet me say that I was very pleasantly surprised. The best part of it is that his message is very clear and it makes sense. I then went to another Larry's blog post You Cannot Ignore Demand and he did not dissapoint me again. On the contrary.

I laughed when I read "When it comes to writing content, we put on our experts' hats, ignore Internet users' relative demand and proceed to write good content that we think will satisfy our target audience."

I remember my young friend, - a very clever and resourceful graduate of Oxford Master's program, - calling me and saying he was going to Florida. We made arrangement that he would take a day off Disney Parks and would spend it with us. He told me that he would gladly sit with me and look at one website, which I was playing with at that time.

When we sat together, I started explaining to him what and how I was doing it, seeking the fine-tuning suggestions, but he stopped me there and asked to turn off the site. Then he asked me if we could write him a list of questions that people ask us.

No problem. We sure can, and we did. Then he asked whether we could get not what we remembered, but actual questions. I asked everyone in the office to go through their e-mails and write every question no matter how stupid they were. When we got several pages, we grouped them and deleted identical or similar questions. Now we had a good list. Then he compared it to the list that we wrote when he asked us to put the list of questions together.

Well, they did not exactly match. Then he turned to the site and asked me if we were answering these direct questions... anywhere...

We did not.

I am glad I ran into Larry, as he is a good reminder to watch and not slide into the expert mode that we so much enjoy...

Larry got a new subscriber

 *  Image courtesy of Flickr.com under Creative Commons license

Comments (12)

Tanya Nouwens
Immeubles Deakin Realty - Montreal West Island, QC
Montreal Real Estate Broker & Stager

What a great story, Jon.  I think as more and more of us sit here in front of the keyboard, with all the world to speak to, we fashion ourselves to be experts in all sort of areas.  Or we feel the need to share an opinion on everything.  And in doing so, we forget what we're writing for.  It won't always be for business, of course.  But we need to ask ourselves the question. -- Tanya in Montreal

Apr 23, 2010 01:49 AM
David Obbee
Obbee.com - Agoura Hills, CA

Jon: Excellent post- and that is a fantastic exercise for anyone with a website and customers.  Thank you for sharing!

Apr 23, 2010 01:54 AM
John Mayer
Oikos Realty, Cape Canaveral, Cocoa Beach Florida - Cocoa Beach, FL
Your Beach Area Expert

Excellent post Jon. I will have to re-evaluate my own website now.

Apr 23, 2010 01:54 AM
Frank & Jodi Orlando
Frank & Jodi Orlando Get Us A Home Realty Atlanta Homes Sale - Cumming, GA

IMO one of the biggest blunders on websites is content surfers are looking for. Even a page one website will not receive results as you have a very small time window for clients to decide, I like this, or move on to the next site...

Apr 23, 2010 01:54 AM
Dan Benefield
Benefield Realty - Decatur, GA

Good stuff Jon. We all need to try to look at things from our customer and clients perspective, not our own.

Apr 23, 2010 01:58 AM
Eileen Burns 954.483.3912
Trans State Commercial Realty Inc. - Fort Lauderdale, FL
FLorida Real Estate Connector

You imput is invaluable Jon....thanks from your AR community

Apr 23, 2010 02:01 AM
Glenn Roberts
Retired - Seattle, WA

That is a great idea. I hope to get the cooperation of a third of our office and see what kind of questios will develop. We have a "agents will answer questions" blog for the company, but nobody asks any. This may be the key.

Apr 23, 2010 02:04 AM
Elizabeth Weintraub Sacramento Broker
Elizabeth Anne Weintraub, Broker - Sacramento, CA
Put 40 years of experience to work for you

That's an excellent explanation of SEO, Jon. So many people don't get it. They think users search for the agent's name in Google, so they try to optimize their name. Well, users will run a Google search on an agent's name, but only if they personally know that agent. So, you've got to ask yourself: What is it that users search for? And then write content that will be found as a resource for those keywords.

Apr 23, 2010 03:11 AM
Jon Zolsky, Daytona Beach, FL
Daytona Condo Realty, 386-405-4408 - Daytona Beach, FL
Buy Daytona condos for heavenly good prices

Tanya - I at first even felt insulted that he shut me off. Until I figured that anyone having those questions would shut me off with all my self serving stuff.

Apr 23, 2010 03:41 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Hi Jon,

Great advice and you are right..there is so much to learn..and it's tough learning its not all about me!!

Apr 23, 2010 12:22 PM
Jon Zolsky, Daytona Beach, FL
Daytona Condo Realty, 386-405-4408 - Daytona Beach, FL
Buy Daytona condos for heavenly good prices

David - we assume that we now the questions because we now the answers, but it is not the  same. And then it is a surprise that customers click and go away

Apr 23, 2010 01:03 PM
Jon Zolsky, Daytona Beach, FL
Daytona Condo Realty, 386-405-4408 - Daytona Beach, FL
Buy Daytona condos for heavenly good prices

John - I am glad you find it worth trying. the key is not come up with questions, but really write them down or take them from the e-mails

Apr 23, 2010 01:04 PM