Rob: Nice story. We'll get those control freaks one agent at a time. Thanks.

Fran

Fran - welcome aboard.  I look forward to your blogs and comments.

The Realtors in here spit on us :^)

WOW 7 in one day!  And a closing in a day!!  YOU ROCK!!!

Rob, I'm picturing you with a red cape flapping in the wind behind you, you superhero, you.

Congratulations. Now  I know who to call, if I need title in one day.

Sarah - Jason's Spiderman, I'm Superman....

and you?

Hhhhmmm.......... Wonder Woman.

Dawn - I don't know if I ROCK, but I was on a Roll....thks.

 Gita - lol, PLEASE don't start calling in for next day closings.  But we DO go the extra mile. Your success as Realtors is critical to our success.  It's August...... maybe Ann & I should plan our visit soon.....

Fran - I have more than one Realtor that now refuses to use their substandard in-house company.  It's not easy prying them away from their RESPA LEGAL kickbacks....but when they see that there is MUCH MORE upside in making their client happy, thus more referrals to them.....it starts to make sense.

Rob: Not to mention, who the heck are those "RESPA LEGAL" title people representing at the closing?

Fran

Rob: I asked a very competent lawyer who dealt exclusively in the sale and purchase of title companies nationwide, exactly how much in dollars and cents was being paid per transaction (legally there can be no per transaction fees). His response--$70 to $100. For a measely pittance an agent would expose and/or jeopardize say a 6%, $30,000 commission on a $500,000. transaction! Get real. By the way, I don't consider you competition, Bro.

Fran

Way to go Rob! A lot of times my hands are tied as in what title company does the job. Most real estate agents use their title company and it turns into a fiasco. Last week I had a closing and the title company grumbled about the lenders requirements, but it wasn't my fault it took them 3 weeks to get me title.

We have problems getting "The Package" from the lenders all the time.

It took 3 weeks to get a Title Committment?

I understand fully your point on a purchase that the Realtor is 'picking' the Title company. It's a shame so many care so little about their client versus their wallets (by using an in-house Title) in making this decision.

Ok, I will be serious with you for a moment...

Phenomenal job Mr. Robinson!  You did what need to be done and I respect that immensely. 

I'm still stuck at 7 in one day. I'm completely in awe.

That's amazing 7 in a day! Great job .

Rob, Jason Price decided I was Super Aqua Girl.  

I forget why now ...  made sense at the time.

Rob, what a way to go!!! I am with the rest of the group.  You Rock.

Ann- that was an extremly nice comment.  Sorry we've been a bit out of touch.. maybe you understand why I was so busy.  I HOPE to pop over on Thursday..... you around in the afternoon?

Diane/Kevin- I WISH I had 7/day :^) It was though, an extraordinary feat by our closers and admin person.  Timing of closings (length) is sometimes a crap-shoot.... but I was available to keep anyone that was backed up, calm and happy.

EVERY closing went well and I hope the Realtors and LO's get referrals from these transactions. Not one person buyer/seller and agent, left without a smile.

Sarah - Super Aqua Girl..... I LOVE it.  My imagination is going wild figuring out the 'title'.

Dianne - This morning our owner glanced at 'the board' and thought we nailed 5. After I explained we ran out of room on the calendar thus some names appeared to be happening Aug. 1 (today)... he had a bigger smile than with the number 5. 

Kudos to the Bertrum Settlements team.  I was along to help where needed. The last close was around 10:30pm as a couple from NY got totally lost.

Great Job! And you do Berks County, right?

Yes we do !!!

You want service, I know no better.  Many many closings with other Title companies may go smooth... no doubt.  But we take this job VERY SERIOUS... and try to continually improve.

If Realtors & LO's  cared for their clients in the Title world, as they do in finding them the RIGHT HOUSE and the RIGHT LOAN....this would be a no brainer...meaning 'try us'.

SO MANY get to the point of closing and just TOSS THEIR CLIENT  to the in-house Tiltle company, or the one that's across the street.WITHOUT looking at $$$ and service offered.

It's a shame.  For the client.

Very impressive!  So... do you travel to Lancaster? 

...And take personal out of state checks?LOL   Just kidding of course (sort of).  Great job, really. 

We accept IOU's or even just a handshake and head nod.

We are the 'people friendly' Title company :^)