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Loan Modification, Loss Mitigation, Loan Workout Phone Numbers to Help People Stop Foreclosure

I know many people are facing foreclosure and they are getting the run around when they try and call their lender for a loan modification or loan workout. So I thought I would post some phone numbers I have that go straight to the loss mitigation department.

I also wanted to let homeowners know that I have a forum up and running at www.LoanSafe.org. I will donate my services for free to anyone who needs it. All you have to do is join my safe community and post your story and I will help you in any way I can in dealing with your mortgage company.

This is the most complete list of lender loss mitigation contact information on the internet. It is sorted in alphabetical order. If you have some information on your lender or different contact info that I am not privy too or I have a wrong number or web address then please let me know so we can all help each other.

The first step to stop foreclosure is to contact your lender and try and obtain a reasonable loan workout pr repayment plan. The quicker you get the ball rolling, the better chance you have of striking a deal with your lender, so you can save your home and your credit Please start making calls, get educated and have all your ducks in a row. The hardest call is the first. It only gets easier after that.

Lender/Servicer Loss Mitigation Phone Numbers & Contact Information

Last updated 1/04/2007 with Countrwide and Option One

ABM AMRO Mortgage (800) 783-8900
Web: https://www.mortgage.com/C3/application.bus

Accredited Home Lenders(877) 683-4466

AMC Mortgage Services (Also handles loans originated by Ameriquest and Argent) (800) 211-6926
1600 McConnor Parkway
Schaumburg, IL 60173
Web: https://www.myamcloan.com/malwebapp/begin.do

American Home Mortgage Corp.(877) 304-3100*

Ameriquest Mortgage (Debt collection -- see AMC Mortgage Services) (800) 211-6926

Aurora Loan Services (Debt collection) (800) 550-0508
By Overnight Mail:
601 5th Avenue
Scottsbluff, NE 69361
Attn: Customer Service
By Regular Mail:
P.O. Box 1706
Scottsbluff, NE 69363
E-mail: ccnmail@alservices.com
Web: https://www.alservices.com/Consumer/UI/SSL/Authentication/Login.aspx?ReturnUrl=%2fConsumer%2fUI%2fSSL%2fServ icing%2fDefault.aspx

Avelo Mortgage LLC (866) 992-8356*

Bank of America(800) 846-2222

BB&T Mortgage (800) 827-3722*

AmTrust Bank (fka Ohio Savings Bank) (888) 696-4444

Beneficial (800) 333-5848

Central Pacific Bank (800) 342-8422*

Charter One (800) 234-6002

Chase (800) 548-7912
Loss Mitigation (877) 838-1882 ext 52195.
The Number you will be directed to after you give your loan number: (866) 665-7629 (business hours are 11AM-8PM M-TH, 8AM-12PM F)
Chase Home Finance (800) 848-9136 (customer service) (858) 605-2181 (delinquency customer service)
Chase Home Finance-New Jersey(800) 446-8939*Chevy Chase Bank(800) 933-9100*
Web: https://chaseonline.chase.com/chaseonline/logon/sso_logon.jsp?fromLoc=ALL&LOB=COLLogon

For SUBPRIME ONLY (877) 838-1882 ext 52195.
The Number you will be directed to after you give your loan number:
(866) 665-7629 (business hours are 11AM-8PM M-TH, 8AM-12PM F)
--- Subprime Letter of Authorizations Fax: 1-877-287-7559.
---Subprime Workout Packages Fax: 1-888-219-7813.

For Prime Loans: 1800-446-8939
Prime Letter of Authorization & w/o packages Fax: 614-422-7259

Chase Home Finance (800) 848-9136 (customer service)
(858) 605-2181 (delinquency customer service)
Chase Home Finance-New Jersey(800) 446-8939*

Chase Manhattan Mortgage
(800) 446-8939 (Ohio Servicing Center)
(800) 526-0072 (Florida Servicing Center)
(800) 527-3040 x533 (Florida Servicing Center)

Chevy Chase Bank (800) 933-9100
Web: https://www.chevychasebank.com/htm/payment.html (Payment Addresses)

Citi Financial & Citi Mortgage Special Homeowner Outreach Phone Number

Email address:
homeownerhelp@citi.com

Phone Number:
1-866-255-3901

Countrywide (800) 262-4218
https://customers.countrywide.com/se...t_login254.asp

Here is some contact info I have for Countrywide. Keep in mind these numbers and address may only be good if you live in CA.

Mailing address: (Send all your certified complaint letters, etc. here.)

Contrywide Mortgage
400 Countrywide Way SV-HRD
Simi Valley, CA 93065

Toll free direct number to Workout Dept. in Lancaster, CA:
866-806-8692 (extension 8692 if your negotiator is M. A. Hernandez)

Direct number to Workout Dept. in Lancaster, CA:
661-951-5100
(not toll free but gets you right in)

Address: 400 Countrywide Way SV-314
Simi Valley, CA 93065-3500 Other Addresses: 400 Countrywide Way SV-314
Simi Valley, CA 93065-3500
450 American St
Simi Valley, CA 93065
7105 Corporate Dr.
Plano, TX 75024
P.O. Box 10211
Van Nuys, CA 91499
P.O. Box 5170
Simi Valley, CA 93062-5170
21 E. Victoria Street
Santa Barbara, CA 93101
35 North Lake Avenue, 35-72B
Pasadena, CA 91101

Primary Phone: (800) 669-6093 Other Phone Numbers: (800) 669-6093
(818) 874-8779
(818) 225-3000
(972) -52-6-6330
(805) 650-6566
(805) 520-5100
(800) 686-0145

Primary Fax: (800) 658-9364 Other Fax Numbers: (800) 658-9364
(805) 520-5019

Primary Contact: Daniel Whitehead
Executive Relations Corodinator Other Contacts: Daniel Whitehead
Executive Relations Corodinator

Joe Riggio
Senior Vice President

Angela De Aro
Vice President

Gail Shelly

Melissa Guerra
1st Vice President

patricia mckenzie

Rina Jariwala
VP, Operations

Ditech (800) 852-0656 (800) 449-8582

Downey Financial Corp.(800) 824-6902, ext. 6696

Deutsche Bank National Call Number on Mortgage Statement

EMC 800-723-3004
P.O. Box 141358
Irving, TX 75014-1358
Web: https://www.emcmortgageservicing.com/ccn/ccnsecurity.asp

EverBank (800) 669-7724 ext. 4730

Equity One (Debt collection) (866) 361-3460

First Horizon Home Loans (800) 489-2966*

Fifth Third Bank (800) 375-1745 Option 3

First Merit Bank (888) 728-9931

Flagstar Bank (800) 968-7700, ext. 9780

Fremont Investment & Loan (866) 484-0291

GMAC Mortgage (800) 850-4622

GreenPoint Mortgage Funding (800) 784-5566, ext. 5383*

Green Tree (877) 816-9125

Homecomings Financial (800) 850-4622*

HomeEq Mortgage Servicing ( Debt collection) (866) 822-1471

Amy Fleitas
Executive Offices (Loan Servicing)
1-319-236-4766 (in her letter she states this is her direct number) she also provides
1-800-206-2901 ext. 2364766 (they must have alot of ext.)

Loss Mitigation area
Lauren Koos 1-214-874-6138

another address:
PO Box 205
Waterloo, IA 50704-0205
also:
3451 Hammond Avenue
Waterloo, IA 50704

Household Finance (A HSBC Co.) (800) 333-5848

Household Mortgage (800) 333-4489

HSBC Mortgage (800) 338-6441
Default Resolution Team (if long term problem)
2929 Walden Avenue
Depew, NY 14043
(888) 648-3124 Loss Mit
(732) 352-7519 Fax
Web:http://us.hsbc.com/personal/mortgage/existing/difficulties.asp

Huntington National Bank (800) 323-4695

Indymac Bank (877) 736-5556
C/O Loan Resolution Department
P.O Box 7014
Pasadena, CA 91107
(Monday - Friday 6:15am-7:15pm. (Pacific Time))
Web: https://www.indymacbank.com/contactus/loanResolution.asp

Irwin Mortgage (888) 218-1988
P.O Box 7014
Pasadena, CA 91107
Web: https://www.irwinmortgage.com/wps/portal/!ut/p/cxml/04_Sj9SPykssy0xPLMnMz0vM0Y_QjzKLN4g3sdAvyHZUBAAqwx 9c
E-mail: deliquency.prevention@irwinmortgage.com

James B. Nutter & Company (800) 315-7334

Key Bank (800) 422-2442

LaSalle National Bank (800) 783-8900

Litton Loan Servicing (800) 999-8501 or (800) 548-8665
Fax (713) 966-8820
4828 Loop Central Drive
Houston, Texas 77081-2226
Web: https://www.littonloan.com/index.asp

Loss Mitigation Department Hours:
Monday Eastern: 9 a.m. - 7 p.m. Central:8 a.m. - 6 p.m. Mountain:7 a.m. - 5 p.m. Pacific:6 a.m. - 4 p.m.
Tuesday-Thursday Eastern:9 a.m. - 9 p.m. Central:8 a.m. - 8 p.m. Mountain:7 a.m. - 7 p.m. Pacific:6 a.m. - 6 p.m.
Friday Eastern:10 a.m. - 6 p.m. Central:9 a.m. - 5 p.m. Mountain:8 a.m. - 4 p.m. Pacific:7 a.m. - 3 p.m.
Default Counseling Department representatives are also available most weekends on Saturday from 8 a.m. to 12 p.m. and Sunday from 10 a.m. to 2 p.m. (CST).

Midland Mortgage (800) 552-3000 or (800) 654-4566
Web: https://www.mymidlandmortgage.com/MyMortgage/Login/Login.asp

Mortgage Lenders Network (800) 691-0129
E-mail: customerservice@mlnusa.com
Web: http://www.mlnusa.com/customers/info_credithelp.asp

Mortgage Electronic Registration Systems (888) 679-6377

National City (800) 367-9305, Ext. 53221 or (800) 523-8654
Attention: Homeowner's Assistance
3232 Newmark Dr.
Miamisburg, Ohio 45342
(8AM-10:30PM ET, Monday - Thursday)
(8AM-5PM ET, Friday)
(8AM-Noon, Saturday)
Web: http://www.nationalcitymortgage.com/service_assistance.asp

Nationwide Advantage Mortgage Company (800) 356-3442, ext. 6002*

NationStar Mortgage (888) 850-9398* Press 0 for operator

New Century Financial Now Carrington Mortgage Services (800) 790-9502 or (877) 206-9904
(6:00 a.m. to 7:00 p.m. Pacific Time, Monday - Thursday)
(6:00 a.m. to 6:00 p.m. Pacific Time, Friday)
Web: https://myloan.newcentury.com/webapps/servicing/myloans/index.do

NovaStar Mortgage Loan Resolution Department (888) 743-0774 Non-English: (888) 743-0774, ext. 4523

Ocwen Federal Bank (800) 746-2936 or (877) 596-8560
Web: http://www.ocwencustomers.com/csc_fa.cfm

Attention: Financial Information
12650 Ingenuity Drive
Orlando, Florida 32826
or
Ocwen Financial Corporation
1661 Worthington Rd., Suite 100
West Palm Beach, Florida 33409
Phone: 877-226-2936

For serving Ocwen with legal process, please send to their registered agent:
Corporation Service Company
2711 Centerville Road, Suite 400
Wilmington, DE 19808
Phone: 561-682-8000, x8386

Option One (866) 711-1962 or (888) 275-2648
Web: http://www.oomc.com/servicing/servicing_baifaqs.asp

Option One Mortgage
Home Retention Contact Center
6501 Irvine Center Drive
Mail Stop BAT
Irvine, CA 92618
US Phone number 1-800-704-0800 or 800-505-3706

PHH Mortgage (Formerly Cendant) (800) 257-0460
For borrowers facing possible delinquency: (800) 330-0423*
For borrowers in the foreclosure process: (800) 750-2518
Web:https://www.phhmortgage.com/sso/mq/login.jsp?TYPE=33554433&REALMOID=06-9153316d-cf4d-4425-a5d7-c0b20a7b098d&GUID=&SMAUTHREASON=0&METHOD=GET&SMAGE NTNAME=phhmort-stb&TARGET=$SM$https%3a%2f%2fwww%2ephhmortgage%2ec om%2fhome%2flandscape%3fjpid%3dLogIn%26loginmode%3 dregistered&SMSESSION=NO

ResMae Mortgage Corp.(877) 473-7623, ext. 5944

Saxon (800) 665-7367

Select Portfolio Servicing (888) 818-6032
Fax: (801) 293-3936
Loan Resolution Department
P.O. Box 65250
Salt Lake City, UT 84165-0250
(Monday - Thursday 10:00 a.m. - 10:00 p.m. EST)
(Friday 10:00 a.m. - 7:00 p.m. EST)
(Saturday 9:00 a.m. - 1:00 p.m. EST)
Web: http://www.spservicing.com/services/customer/loanresolution.htm

SkyBank (800) 290-3359

Sun Trust Mortgage (800) 634-7928
PO Box 26149
Richmond, VA 23260-6149
Mail Code RVW 3003Web: https://www.suntrustmortgage.com/generalquestions.asp#

Third Federal Savings (888) 844-7333

US Bank (800) 365-7900

Wachovia Bank of Delaware (866) 642-8608

Washington Mutual (866) 926-8937 or (888) 453-3102 or (800) 478-0036 or (800) 254-3677

Waterfirld Mortgage (800) 957-7245
Fax: (260) 459-5390
c/o Loss Mitigation Dept.
7500 W. Jefferson Blvd.
Fort Wayne, IN 46804
(7 am – 10 pm EST Monday – Thursday)
(7 am – 9 pm EST Fridays)
(8 am – 2 pm EST Saturdays)
E-Mail: saveyourhome@waterfield.com
Web: http://www.waterfield.com/scripts/cgiip.exe/WService=wfg/pub/borrowerservices/delqasst

Wells Fargo (877) 216-8448 or (866) 261-5642 or (800)766-0987 or (800) 678-7986 for payment assistance
Borrower Counseling Services
Monday - Friday 8:00 a.m. - 9:00 p.m., CT
Saturday 9:00 a.m. - 2:00 p.m., CT
Web: https://www.wellsfargo.com/mortgage/account/

Wendover Financial Services Corporation (800) 934-1081 or (800) 436-1022
Web: http://www.wendover.com/borrowers.html

Wilshire Credit Corporation (888) 502-0100
P.O. Box 8517
Portland, OR 97207-8517
From 6 a.m. to 5 p.m. (Pacific time) Monday through Friday
Web: http://www.wfsg.com/borrower/borrower.aspx

*No direct line to the loss mitigation or loan modification department. But I am working on it

Loan Modification & Loan Workout Applications

Chase Loan Modification Application

Option One Loan Modification Application

HSBC Online Loan Modification Application

Private Contacts

Wendy Knafelc at Washington Mutual Loss Mitigation: (904) 732-8425 -- wendy.knafelc@wamv.net

Posted by Moe Bedard on 08/01/2007 01:55 PM

Comments (44)

lender phone numbers, lender loss mitigation phone number, loan modification, loss mitigation phone numbers, lender contact list

Post is included in group: Almost Anything Goes
Post is included in group: Everything California
Post is included in group: Out Of The Box!
Post is included in group: The Art Of Marketing You

44 Comments on Loan Modification, Loss Mitigation, Loan Workout Phone Numbers to Help People Stop Foreclosure

AUG

2007

Moe, Helpful info and I hope it gets out to the folks who need it the most.

Moe- Thanks for the list.. I'm going to add it to my blog site..with your permission..

Kaye,

That would be great. If you can give me a link to www.loanworkout.org whic is my site then that would be great!

Thanks Bill!

I will be happy to do that Moe..

AUG

2007

Thank you for the list! Unfortunately, we need it.

Moe --

You have done a terrific service, one that will help many people.

With your permission, I would like to post your contact list -- with a link -- on my blog, <a href="http://www.fhaloanpros.com">FHALoanPros.com</a>

Also, I would like to add to your list:

For those with FHA loans, you can call 800 -569-4287 (or TDD 800-877-8339)

For VA borrowers, call: 800-827-l000

Thanks Moe.

All the best,

Peter G. Miller

Thanks to all of you! Let's all add to this list and everyone has permission to copy with a link to www.loanworkout.org a free website to inform people about ways they can stop foreclosure.

APR

2008

Do you have a number for First Federal of CA? It is impossible to get someone on the phone there.

JUN

2008

Bless you! This should help a lot of people.

I will be able to post the CTX Mortgage # by tomorrow.

JUN

2008

Great job Moe - you are a true hero.

JUN

2008

I checked out your www.LoanSafe.org and added it to mu favorites.

AUG

SEP

Moe,

I've read your articles for some time now. I really admire the information you offer to people who are aware of loan modification/loss mitigation. This information is valuable and not a new thing at all. BUT in the state our market and economy is, a much more common practice. There are so many people that were originally in sub-prime ARMs that are about to recast that will need these services and aren't aware of them. Thank you for putting this helpful information out there for people who really do need it.

David S. Baker

Best Rate Referrals
Toll Free: 800-811-1402
Direct: 702-873-2532
Fax: 702-736-4482
Cell: 480-297-2766
Email: dbaker@bestratereferrals.com
Website: www.bestratereferrals.com

OCT

what is the difference between loss mitigation and loan modification

NOV

Loss Mitigation is usually the name of the department in the morgage company that can offer you several work out options. Loan modification is one of the options.

NOV

Thanks so much Moe, some people are really needing this help.

NOV

Great post I got a lot of info from your blog and the commits

DEC

Great article. I think that most lenders are actually offering so called "Loan Modification Services" to their borrowers who may be in trouble. I know that Flagstar Bank offers one from their website. The Big Question is, will the lender be as willing to negotiate a lower rate and better terms for that borrower than the borrower could get from a Professional Mortgage Modification Company? Please let me know. I also know that Flagstar will not even look at a Modification Application unless the borrower is at least 30 days late. Isn't it a bit risky to make application AFTER your loan goes into default???

JAN

I am hearing about people that have hired services to do loan modifications charging $1800-$3500. Last week I interviewed a loan modification specialist at HomeQ and learned that when a homeowner has a option arm loan that there is no process in place to modify that loan as it is already the lowest possible rate. Only once the loan will "adjust" or "recast" will the lender be able to assist. Some people are paying the money for a loan mod and is a total waste.

I have also learned that THE most important part of the loan modification is the hardship letter. These must show the problem and then go as far as show a solution. I am in the midst of putting together a "loan modification self kit" that I have found as a success to these loan modifications just because the info is streamlined and laid out with the hardship, financial analysis, income, assets, value, comparisons and a proposed plan that makes sense for the part to successfully complete.

I would be happy to help anyone I can on this and encourage people to REALLY investigate the attorneys and loan officers doing loan modifications.

Bill Black

JAN

Hi Moe

Do you possibly have a contact name/phone number for the someone higher up at Citimortgage? I have a Short Sale that I have been trying to get approved for my Clients and Citi is less than helpful. The offer is $30K over Market, all Cash, and they still will not accept it.

Thanks

Barbara

Hi Barbara,

CITI CONTACTS

Citibank Office Of Homeownership Preservation
mortgagehelp@citi.com
(866) 915-9417

Vikram Pandit
Chief Executive Officer
Citigroup
399 Park Avenue
New York, NY 10043
(800) 285-3000
(212) 559-1000
vikram.pandit@citigroup.com

Bill Beckman
Chairman
(636) 261-2383
bill.beckman@citigroup.com

Hala Farid
Director of The Office of Homeownership Preservation
1 Court Square, 45th Floor
LIC, NY 11120
718-248-4701 Office
hala.farid@citi.com

Sharon Green
Loss Mitigation & Home Retention
Citi Residential
(800) 430-5262
Ext, 38502
Fax (949)862-3499
sharon.green@citi.com

I hope these will help.

JAN

I had alot of trouble getting thru to my lender (Chase), even with the help of the phone numbers provided on this blog. I got really frustrated and searched the web for help. There are so many companies out these saying they can help. Most of them were abrupt and not that friendly. I came across one that was really good and my modification paperwork arrived yesterday and boy am I happy. IF anyone reading this is like me and felt a little helpless I suggest you try using a company like Rapidmodify.com. They will listen to you and understand your situation and they do not charge you anything if they don't get your loan modified. Good luck!!!!!!!

Moe:

Great job on putting this together. Not an easy task but one that's definitely beneficial to homeowners.

I really like your philosophy of helping homeowners in their time of need. As a realtor and investor, I know that many uninformed homeowners are looking at a way out and will reach for someone they think they should be able to trust. Unfortunately, not all RE professionals have the right tools or ethics to help the homeowner keep their home first, and then sell it ONLY as a last option.

Statistics show that 60% - to as high as 80% of homeowners who get a workout plan or forbearance plan will be back in financial difficulty within six months. So education and counseling is key.

Even though we make our living buying and selling foreclosure and pre-foreclosure properties, we get far more business working with these distressed homeowners on their options than only approaching them to sell or buy their homes at pennies on the dollar.

JAN

In regards to the post-Dan is right on the mark~ never take this as an accurate referral unless you can personally call the person or they have a better form of tracking them. I am in the State of Washington and our Department Of Finance states only licensed brokers, attorney or escrow service may work on a loan modification. Completely illegal for this company to be doing this as I asked if they were licensed in the State of Washington and they said they can do this in all 50 states. They have been forwarded over to DFI which will be shutting these down one at a time at least in our state.

This was the post that should be ignored or erased!

01/09/2009 10:42 AM

by Angelika

Bill,

I think the blog w/ comments does it's job in respects to shining the light of day on this type of blind referral, which was probably someone from the company just doing some blatant self promotion.

Maybe it should be left for all to see?

As for companies who do modifications in all 50 states, perhaps they have attorneys who are barred in those states who will allow them to use thier license to practice law in the state as a way of helping homeowners. In that case, the homeowner is actually engaging the attorney.

See my Blog post here for a discussion on Loan Modification Companies and Regulations

http://activerain.com/blogsview/874712/Loan-Modification-Companies-and-Government-Regulations

Here is a blurb that is apropo with your comment above:

For example the State of Washington DFI has put rules in place as follows: "The Department of Financial Institutions (DFI) has received a number of inquiries regarding the legality of providing this service in this state. While there is nothing inherently illegal about this business, those providing this service in the State of Washington must be licensed as loan originators, mortgage brokers, or consumer loan companies and be overseen by the Department of Financial Institutions."

In other words, you MUST use the services of the same guys who put you in the loan in the 1st place.

Didn't "The Department" have oversight responsibilities on this same group that should have prevented the mortgage meltdown in the 1st place?

Is it me? Or do you also want to climb the mountain and SCREAM - ARE YOU PEOPLE OUT OF YOUR MINDS?

READ THE FULL POST BY FOLLOWING THE LINK ABOVE.

Moe, thanks for the numbers. And the links, now everyone needs to put your link on their web pages.

JAN

Is it me, or are the last 2 post blatant self promotion?

JAN

Hi Louie...

From The Fedral Home Loan Mods website:

How much do you charge for your services?
Unlike many "loan modification companies", our fees are NOT based on the loan amount, complexity or urgency of your circumstances. Our fees are static and all inclusive. In addition, whether it takes a week or a year to resolve your situation, our flat fee of $3,500 is all you ever pay. If you need a payment plan to help you get started right away, please request terms from our attorney at your consultation.

A few questions:

Is this fee charged up front?
Are your attorneys employed by your company?

There are attorneys who offer better than a money back guarantee, they offer their services on a contingency basis. No Performance - No Payday...

That's the way it should be in the world of loan modifications. So many scam artist have popped up all over the place, that a prudent borrower should only do business with a company that does not collect up front fees for modification services ( It is already Illegal to do so in many states ).

Wouldn't you agree that someone who is GREAT at what they do, would be willing to put their money where their mouth is?

With that in mind, many homeowners would be spared the false promises...

JAN

Flagstar Bank had a Loan Mitigation section on their website. I don't see it any more? They had stated they would work with a person and possibly lower the interest rate, defer payments, etc. He sent in his application, his hours had been cut, but was expected to pick up again in a few months. This person had not been late on a payment in 3 years. Flagstar told him they do not lower interest rates, and suggested he put his house up for sale. They have also reported him to the credit bureau, even though he started working with Flagstar the 1st month he was going to be short on his payment. He owed $965, he said he could pay $700, Flagstar told him they would not accept a partial payment .... Maybe he should have used a loan modification attorney???

JAN

The best loan mod is done by the person themselves and it is a lot less expensive then going to an attorney that has no idea about the lending process, servicing agent issues, LTV, DTI, values etc. More and more Loan modifications are being completed by the servicing agents WITHOUT the high fees of attorneys. Actually at times the 3rd party's are causing more harm then good.

A person should try to cll their lender at the very first sign of a concern of a loan mod. At that time document every conversation and request an email or address to re-send what was just said. There is a very simple process for loan modifications and it shouldnt cost the people in need $1000's of dollars-

BTW- you are not allowed to offer a loan modification in Washington State unless you ARE the attorney or a WA. licensed LO.

Bill Black

Trying to save one home at a time through education.

FEB

CTX Mortgage contact info

Sonya Ramirez

CTX Mortgage Company

Loss Mitigation Specialist

Toll Free 1-888-790-9500 ext 8127

Direct 214-276-8127

Fax 214-260-6760

SONYA.RAMIREZ@CTXMORT.COM

FEB

I've heard of some people having some success contacting their banks directly, however they've had to spend alot of time on the phones and dealing with various departments and re-explaining issues over and over. I personally didn't have much sucess, but the worst part is that I was given the run-around first before I was rejected. I finally decided to give it one more shot with one of these loan modification companies. I knew they had a bad reputation for scamming people so I found one that I could actually verify by going to their office (Debt Barter on Von Karmon Ave in Irvine) and talking with the folks over there personally. After I made sure everything checked out I decided to see what they could do. I wasn't holding my breath but I got the paperwork the same day and while they said to wait 120 days for results, they were actually able to reduce my payments before then. I could personally recommend a guy named Jasper who was the only one I needed to deal with. His number is 949 429 0174 so give him a shot and he may be able to help you. Either way I know what its like to be in a bind and hope that you find something that helps out with your situation.

MAR

Hello Moe,

Thanks for the great compiled list.

Quick question regarding CHASE Bank For Prime Loans: 1800-446-8939
Prime Letter of Authorization & w/o packages Fax: 614-422-7259

I have a prime loan scenario that I will soon be having to submit a short sale package on behalf of my client. I too had been given the telephone number above. I am having the worst time with getting through without being passed around by automated systems. Any tips and/or success story you could share working with CHASE - PRIME Loan scenario would be appreciated.

MAR

This is an actual email from a lender who is doing a "workout" loan modification for a borrow who has an 8.1% fixed rate loan and has missed a payment. Even though the borrower now has the funds to come current, his lender refuses to accept any payments from the borrower and the borrower has just recived a Foreclosure Notice in the mail. Bear in mind that the only reason anyone would get a Sub-prime loan is because their credit rating would not qualify them for a better loan.

"First of all once you are referred to foreclosure your loan is turned over to that attorney's office. Our company has no control over those letters. Per the note you signed at your closing you have given us permission to proceed with foreclosure if you stop making your payments.

With regards to the plan the "Fed" is offering that is the HMP that our company will try to qualify you for if at all possible. Just as an FYI the criteria and documentation that the "Feds" are requiring through FNMA to approve an HMP is very thorough. Be prepared to submit additional information and they will scrutinize your credit before they will reduce any interest rates or defer any loan balances.

President Obama portrayed this plan as a very simple process and the fact is that this is a government run program and they will dictate to Fannie Mae what the guidelines will be. We are still awaiting training on this program that is still weeks away from being ready.

I hope you will qualify and that you will receive what you believe is due to you however if you have poor credit and extreme debit that will most definitely affect whether you will qualify or not.

I wish you the best of luck and again please be patient and let us do our jobs.

Thanks"

MAR

Wow! I can't wait to see how this one will turn out. Please keep us posted Steve

APR

Would you happen to have contact info for Coldwell Banker Mortgage? Thanks

MAY

need number for chase for a manager of loss mitigation or a direct number to someone that is not maria presllie because i already have her number and she is not answering back

MAY

Flagstar Bank will not reduce interest rate or extend the loan. They ask you to fill out a new loan application each month to see if you can make your origional payment (Mine is at 8.1% - 30 yr fixed)The last time I checked, the standard fee to do a loan modification was $2,000 - $3,000. The bankruptcy attorney would do a bankruptcy for $1,500. Wouldn't it be better to just go ahead and do a Bankruptcy?

MAY

In the above response, didn't you mean to say, "The reason that most LENDERS are in the predicament they are in is because of a consistent lack of discipline, ambition or whatever you want to call it."

Maybe we should give them a few more $BILLION and they would have a more optimistic outlook on things .....

JUN

Wow! Thanks so much for posting this! I'm about to call it a night so I'll have to read all the comments tomorrow. Working on a loan modification with Wachovia and getting NO WHERE, so I'm hoping to find something that will help my specific situation. And once I get our website updated (constant, on-going project I never seem to get to), I'd love to put your website as a resource link. I'll be sure to follow what you've told folks above. Thanks again!

JUN

I tried going it alone with my mortgage company but was given the run around. I thought about a loan modification company. However, a few I looked up weren't licensed by the DRE in California and with some of the horror stories of deal with some of those companies, I decided to go with a law firm in Orange County, Ca. Thanks to Parman Law Group out of Irvine, I was able to get my principal reduced and my apr lowered also. Now I'm paying at least 1/2 of what my mortgage payment was before the modification. Kudos to Parman Law Group. They treat you like a friend and not just another client.

JUN

Very informative blog Moe! With loan modification fraud booming right along with the number of foreclosures, its good to note that the Department of Financial Institution advises homeowners to make sure their loan modification provider is licensed as a loan originator prior to using any of their services. Verifying a license at http://www.dfi.wa.gov/ is always recommended. In the complicated process of loan modification, knowing your rights and all the options available is essential, along with finding a legitimate, and well-vouched-for company.

Ben M.

JUN

Does anyone have a copy of the Countrywide / BofA loan modification application package? I want to know what it says (and what I will be asked) before I call them.

Thank you.

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