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Doctor Doctor, this patient can't be helped!!!! Need a loan Medic.....

By
Mortgage and Lending with Social Media - Infinity Home Mortgage Company, Inc

doctors

Loan Officers, Realtors, and Consumers...... be very, very careful out there. Loan programs are changing by the minute. Not only are stated loans becoming nearly extinct (by Janet Guilbault), but 100% financing is becoming extremely difficult.

On August 17th, 2007, I will have been in the mortgage business as a loan officer and as a manager for a total of 15 years. I have only lost 2 purchase transactions ever. And I have saved over 15 loans or so that I can remember in recent years that were turned down by other lenders.

Well today I might have lost a loan. Closing was set for 8/10. My guts are all in a knot and I haven't been able to eat as of yet today. We had to rerun the loan in the DU system (delegated underwriting) late yesterday afternoon to only find out that it was not being accepted under the previous conditions. Why did I have to rerun it? I followed up with the borrower to see if he had taken care of his homeowners insurance as of yet. Yes, he got a quote. Great.... what is it. $1,200 a year, which turns out to be $500 a year more than I estimated. OUCH. Why? Because the electrical system in the house is older and has copper caps. His qualifying ratio went from 52.35% to 55.63%. Besides, the taxes were a little higher also. And I am a banker who can broker loans out as well. Well, after 4 different tries with 4 different DU systems, the best that came back was a EA - II approved eligible. The problem here is that this investor won't do anything more than a EA - I.

first aid

Folks, we are headed back to the basic lending from the 1990's. Full doc loans, those loans with a down payment, or decent credit. Say it isn't so, but some of these predictions that you are hearing that it won't get better until late 2008 or possibly 2009 might be true. I have read so many blogs stating that it will get better, sooner than later. Well, they haven't been paying attention to the foreclosure and delinquency numbers. And keep forgetting that Wall Street and investors can pull the plug whenever they want.

No more band aids to fix loans unless it can be manually underwritten. And if you think about it, most of those loans that I did save at one time was because of the same reason. Many of these loans were FHA loans, because I can manually underwrite.

But something can be learned from this and we all need to pay attention to this. Suggestions :

  • Always have a back up plan.
  • Make sure the client has their homeowners insurance as soon as possible.
  • If it's a program relying on a DU or LP system and not by the naked eye, have multiple back ups.
  • And make sure that you get a better idea on the property taxes.
  • And educate the borrower of the pitfalls of 100% financing.




Conclusion : I am still torn, but still haven't given up. Yes, I have reduced the rate and was even prepared to not make a dime on this, but no good. I know some of us have done this in the past, I know I have. And what's just as bad telling the buyer that we can't do this loan as of yet is that this is my first deal with a new realtor. But I will not run and hide. I will face the music, even though I don't consider this my fault, but I still feel responsible.

When I first found out yesterday, I called my realtor, that's if you want to call him that as of now. I told him the situation and asked for the seller's realtors number. I always believe in communication. After explaining everything to her, she did comfort me and told me that she really did appreciate the phone call. Well, after talking to her several times today, I now have a better understanding to as why. She just went through this with another lender on another property, but this loan officer dragged it out, saying that everything was okay. Well, after 2 more weeks, it never made it to settlement. And I even talked to my realtors in-house lender, to give him anything that he might need. After we went over the whole deal, he agreed with me that there is nothing that can be done, unless I go FHA. In which case I already thought about this, but my buyer would need another $3,000 out of pocket. But he would get a lower rate and payment. So he is looking into that right now. The only good thing that came out of this is that the seller is not buying another property, so there is not a so-called train of people buying other houses. Only time will tell, only time.




UPDATE
: Here is an e-mail from the client that this has happened to. As of 8/3/07 at 9:41 am.

Thanks.

I have plans this weekend, obviously requiring money, so let me know when I can take out some cash too.

And I know you are doing everything you can to help, so I want you to know I really do appreciate what you are doing for me. I also appreciate all the phone calls keeping me up to date. I will be in a meeting today from about 10:30 until noon or so, so if I don’t answer my phone I will call you back when I get a chance. I will also have my laptop with me, so I will have email access.

Thanks again.

Rob

***** This e-mail still doesn't take away the pit that is in my stomach, but it certainly puts a smile on my face that some people really do appreciate what we do, even if the outcome might be negative. ***** And I am still working on this..... but my options are running out.

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Copyright © 2011 by Jeff Belonger of Infinity Home Mortgage Company, Inc

Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

Fran....  hey, please don't apologize. Any help is always appreciated. I don't know it all and you just never know. Thanks for trying and thinking of things...

Kim..... it's not even the guidelines.... it's the system in itself, because they can tweak things within. And it's not like some programs to where you know the ratios and such...knowing that you can't go over a certain number. Or... can only go so high....  thanks

Jason.... Thanks man... you have a unique style yourself that so many seem to follow. But thanks for those thoughtful compliments. And thanks for the 5...

Chad.....  well, just like I tell clients and consumers, each person is different, just as each loan is different.Congrats on your closing.

Aug 02, 2007 04:39 PM
Thesa Chambers
West + Main - Bend, OR
Principal Broker - Licensed in Oregon
Jeff - that is a great track record - I am feeling your pain... I have a great buyer that the rates are sending them beyond what they are comfortable paying - with a credit score well over 700 - but they need 100% and that means a second at a higher rate.... that hurts
Aug 02, 2007 06:19 PM
Leah Ross
Your Tampa Bay Mortgage Source - Tampa, FL
Tampa, Florida Mortgage
Jeff, this is such a great post!  We are seeing the exact same things happening and it is really scary!  Coming from where we were a couple years ago, we have pulled a 180!  I have moved to sending a file through to underwriting before issuing a pre-approval letter if it is one of the "close ones" on the qualification.  Anymore, the smallest issue can make the file a denial.  That's just stressful on us loan officers...we have to work so hard, lose sleep and like you said, stop eating, to get these loans figured out.  Kudos to you for taking so much time on this loan and keeping the communication going with everyone involved!
Aug 02, 2007 11:12 PM
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

Thesa....   I am sure many feel my pain. I just hate it. As I type now, my eyes are hurting from lack of sleep. I am going to put most of my effort today to see if I can get something to work before we get into the weekend.

I will say this, the buyer has been very, very polite about this, which makes me feel a little better. Thanks for stopping by.

Leah....  it sometimes seems more than just a 180. And yes, even the smallest issue can make a file a denial. It's just going back to the fact that if you don't have at 3% of your own money, you are playing with the devil per se. That's how I look at it.  Thanks for the polite compliment, but I would rather have an approval. ;o( 

Aug 03, 2007 12:38 AM
Tom Burris
NMLS# 335055 - Baton Rouge, LA
Texas/Louisiana Mortgage Pro - 13 YRS Experience

Some people just need to rent a little bit longer and save up some cash reserves.

I had one yesterday..... I played with it long and hard. But, in the end, ea3 was all i could muster. They ust don't have any money. The internet makes my job harder.

Aug 03, 2007 12:54 AM
Seth Callen
Farmers Insurance - Lawton, OK
Like I've said in some other posts, those that are left standing when this stabilizes will be in a great position.  Listen, you've probably heard this a number of times, but pat yourself on the back for being straight and open with the realtors and with the buyer.   At least one of the realtors will remember that and you'll see business from him or her again. 
Aug 03, 2007 08:22 AM
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

Tom....  that's exactly what it comes down too.  Just saving a few dollars. I mean, there are some people that have no more than $1,000 or if that. And I agree, the internet has made my job a little harder than what it was like back in the late 90's....

Seth....   great point, but it still gets scary. And what about those that are even good, do we lose some good people because of this.....yes.  

Thanks for those kind words and the compliment. Both realtors did tell me that they appreciate the phone calls. And I know several loan officers would have tucked and hid without saying anything until last minute. I am just glad that I ran numbers so soon per se and that this didn't happen last minute. 

Aug 03, 2007 12:47 PM
Fran Gaspari
Patriot Land Transfer, Inc. - Limerick, PA
"The Title Man" - Title Insurance - PA & NJ
Jeff, My old broker used to comment that you couldn't even by a car with that little money. Thanks,   Fran
Aug 03, 2007 12:57 PM
Arlyn Mendoza
HomeServices Lending LLC - South Miami, FL

Hi Jeff, The last 2 days have been hellish!   I was thinking about your predicament. I have a few thoughts..

have you tried using a Lendere paid MI instead of the monthly... sometimes it lowers the ratio enough to get by, even with a slightly higher rate..

Is the seller making any contribution to the deal? If the buyer is paying his own closing costs, a seller credit or even a lender credit will free up some assets. Maybe enough to get your reserves??? 

What about 401k's etc... You could use those as reserves....

If everyone pulls together, and the lender gives a credit, realtors credit back some of the commission and the seller adds a little bit,,, it just might be enough to save your deal...

Good Luck... I would really like to know how everything works out on this one!  Come back and let us know 

 

 

Aug 03, 2007 02:55 PM
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

Fran....  well, there have been many that have bought houses with no money what so ever. But this will change and change quickly. Back to the mid to late 90's of financing for a while.

Arlyn.....  the lender paid MI doesn't get the ratio down that much. Yes, the seller is making a $5,000 contribution that has already been used.  And the buyer is already coming to the table with $1,800. He has no 401-k....   I know you are trying to help, but reserves should be mortgage 101. After I talk to the client about income, my next question is about assets. No matter if they want to use them or not. Then I ask questions about their rent. 

After all said and done, the seller's realtor got it approved with Chase as a 80/20. I talked to him for about 20 minutes, because we know many of the same people in the business. Long and short, he just said that they just got an e-mail with new guidelines that go into effect next week. Everyone is changing, even the big banks. I even had my buddy at Countrywide try this loan and they couldn't do it. Before the middle of this month, these will be very hard to do...  80/20's and or even 100% loans.  And this was a person with a 681 credit score. So, as you can see, it has changed drastically in just one month.  thanks for your help.  Where is your meme?

Aug 03, 2007 11:22 PM
Janet Guilbault
Platinum Home Mortgage Company - Walnut Creek, CA
San Francisco Bay Area Direct Mortgage Lender
Jeff: I can see all of us have this on our mind. Thinking back to last summer vs this summer and there is a world of difference. I wonder how all of this will pan out? I have come close to losing loans (only those that were 100%) Luckily I have been able to pull everything together after changing lenders. And I feel for you. The worst thing of all is having to call agents, buyer, title company and let them know there is a glitch, a late closing, or worse no closing. The buck always stops with the LO, but still making those calls (when everyone relied on you) is tough.
Aug 04, 2007 09:12 AM
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans
Janet....  I agree, that kind of call is always the toughest. What gives so many of us a bad rap our those loan officers that wait until the last minute when at least 70% of them knew ahead of time and not last minute. If people knew how the mortgage process went, knowing that many companies need 24 to 48 hours to schedule a closing, with a clear to close, that there are no 12th hour denials. This is the route of the problem, not communicating when you know.  As to what happened here, closing wasn't for another 8 days. I know many that would have waited until the day prior. Part of my job is to keep everyone in the loop no matter good or bad. thanks
Aug 04, 2007 09:33 AM
1SG (Ret.) David Kucic
Hawaii Military Realty, Inc. - Ewa Beach, HI
President and Owner
Jeff-Thanks for the great read and your personall honesty.  I see why you told me to come here and read this as it falls in line with my blog "What is your margin of error?"  You bring us some very good information that is easy to understand from a realtors perspective of the whole loan process and things that I need to make sure that I do in order to have a better chance at success.  Something as simple as the insurance as you pointed out could be a deal killer.  Estimates from insurance companies are great but not until the buyer acutally gives all of the details about the property to the insurance company will they get an accurate quote.  Great post!  On another note.....A-Rod hit number 500 today.  Are you a fan of his even though he is at the other end of the subway tracks?
Aug 04, 2007 10:13 AM
Aaron Gordon
Branch Manager - Las Vegas, NV
Home Loan Consultant - Las Vegas, NV

Jeff---

Maybe I am not reading this correctly but you are obviously a very smart, well-connected lender, and you don't have anyone who will purchase or broker an EA II??   

We have four investors who will purchase these including Countrywide, Flagstar, and Citi.   And we have three that will purchase EA III.

I think that needs to be the "back-up plan" for the future.  You need to find someone to deliver EA II and EA III to as we are all are going to run into these more and more now.

You may want to visit BrokerOutpost.com.  Its a great website for loan brokers.  Post your dilemna there.  I am sure 3-4 AE's will hit you within minutes and close this loan for you.

Good luck!!!

 

 

Aug 05, 2007 04:54 PM
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

David....  I truly appreciate your kind words. Just making sure that you keep on top of things and not wait until the last minute, as so many seem to do in this industry. I would wonder how many loan officers that would not bring this up until the last minute.

Aaron.... I appreciate your feedback and input. And sorry, but you need to know more to be able to give this type of feedback. I am not trying to sound mean. But keep in mind, when you first put a loan into the system, it's at the rate that you had originally. Then don't forget that when you do get a level 2 or 3, that the rates will be much higher and the MI will be extremely higher. If the buyer wanted to continue, they would be better off scrapping any penny possible because their payment is now going to be over $200 more a month on this.

Also, you talk about the backup for the future?  Will need to get yourself acclimated to FHA financing. If you have been following any of the news lately, these 100% programs are going to be very hard in the next 6 months to a year. And 80/20's are going to be just as hard, if not, harder. In all honesty, it doesn't matter who you have lined up now that can do this. Look around, talk to your lenders, if they are trustworthy. Chase is coming out with new 80/20 guidelines tomorrow. It's changing and changing quickly.

My whole point from this lesson is that you can't use these level 2's and 3's as your backup anymore. They are changing day by day. And again, there is more to it than just closing a loan that comes back with these levels. As mentioned, Chase got this done as a 80/20...  thanks for your input. 

Aug 05, 2007 05:06 PM
Aaron Gordon
Branch Manager - Las Vegas, NV
Home Loan Consultant - Las Vegas, NV

Jeff---

You dont sound mean at all.  I appreciate the commentary. 

You can be assured I am very well versed in what is happening in lending.  In fact,  I am speaking at mandatory sales meetings this week at two of Las Vegas' biggest real estate firms to go over "what's next" for all of their agents.  I do a lot of business from agent and builder referral.

I also do a lot of FHA but at the end of the day, we won't do a manual underwrite on an automated FHA Refer if the borrower has lates in the last two years, unless they are medical related.   So, in many cases, the only way people are going to get a 100% or 97% loan today is with an EA II or an EA III. 

Back in 2003 I remember doing one where the mortgage insurance was $700 per month on a $290,000 sales price.  It was the only option but they still wanted the house. 

Fannie Expanded is going to be the back-up plan because thats going to be all thats really left at 100% for low to mid credit scores in the very near future.  

It's great that the seller's agent got the Chase 80/20 and I appreciate your integrity, however, I don't think many agents want to be out there finding their clients loans after they refer you. 

I honestly believe, and someone can correct me if they disagree, that when you accept the referral of a real estate agent, that you do everything in your power to get the client approved and at the very best rate you can.    Open and honest communication is awesome, but closing loans is the most important thing, in my opnion.

If you would not have gotten the Chase approval option, I believe, you would owe it to the agent and the client to give them that EA II option, regardless of your thoughts about the payment, and let the client make the decision if $2000+ was too much for him.   That is his decision, not yours.  

I also believe that you, me and every other loan officer out there owes it to all of our future clients to have any and every option that is available in the marketplace at any given time and to be able to close that loan if the client wants it. 

I hope I didnt sound mean.  Just offering my opinion.  

 

Aug 05, 2007 05:28 PM
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

Aaron... I do appreciate your opinion and you sound like you know what you are doing, which is refreshing. But I didn't mention that the client could not afford the payment and wouldn't by then. And another thing...  I opened the doors to anyone and everyone. Meaning....  I called 5 people that I knew in the industry, besides all the lenders at my finger tips. And I got both realtors involved because they want to see the client close also. So, if they are that good, they won't have a problem with this. Especially for the fact that everyone was notified when this happened and not the day of closing like so many handle this. I am not looking for a pat on the back. But one of the main messages behind this post was to basically stand up and face the music. Don't hide behind these phrases... "everything is fine"  "we'll make the closing date"  "don't worry"  etc etc.  Check out Lawrence Yerkes most recent post about a client that hasn't closed yet. And how it was hard to reach the loan officer, the lender, and the excuses that came with this. This is what we should be educating the general public on.   But we could be here forever on this issue.

In regards to FHA, that is where I will excel more than many lenders that won't manually underwrite a loan and approve it if the client has lates less than two years, except for medical.  I just closed one with lates in the last year. We are still using the common sense theory that I have used all throughout the 90's.  Also why FHA will be great and why more lender's business will decline is because they aren't approved FHA...  or if so, how to use it to their ability. Trust me, these FNMA type loans will be evaporating for the next year. Some investors are hanging onto them, but they will have to let go soon also. They are just trying to get some of the market share... and if you know how it works, sometimes knowing that they are going down, that this won't stop them. It's the mortgage industry at its best.   thanks again...

Aug 05, 2007 05:42 PM
Aaron Gordon
Branch Manager - Las Vegas, NV
Home Loan Consultant - Las Vegas, NV

Jeff--- I agree with you there!!   

I had a great real estate coach when I first started.   He once told me that when the turbulence hits the airplane, the good pilots get on the speaker and tell everyone what's going on so he maintains control....silence panics the passengers and chaos will break out.  :)  

I would love to get you on the phone with our Underwriting Manager to go over how you guys underwrite FHA.  I have always thought that two year was ridiculous.

Let me know if this is possible.   Good exchange!!!  Have a great night!!

 

Aug 05, 2007 05:51 PM
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

Aaron... I have no problem and can even put you in touch with one of our underwriter's. I have had this flexibility of less than perfect credit less than two years with almost any lender that I ever worked for. It sounds like the problem is that your underwriter's were told to follow the manual by the book. It does mention in there that they want to see reestablished credit for a two year period. I have always coached my loan officers to have at least 1 year of clean credit, which I can get almost any underwriter to buy, depending on the rest of the scenario. Under a year, just damn good excuses, documentation, and a time line.

I am sending you an e-mail now... thanks 

Aug 05, 2007 05:57 PM
Aaron Gordon
Branch Manager - Las Vegas, NV
Home Loan Consultant - Las Vegas, NV
Thats great!!  I really appreciate it and wish me luck in my fight to get it reduced to one year!!!!  :)
Aug 05, 2007 06:03 PM