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I get a lot of interesting phone calls, some with valid questions that need explanations.  This particular call was interesting to say the least, but with a different intent.  This call was from the listing agent of a property I inspected a few days ago.  The purpose of her call was to try to get out of making a repair asked for by my clients.  I could hardly understand her, but it went like this:

"Jay, I Mumbledeefum, and I listing agent at (address).  You licensed electricity?"  I think I understood the last part.

I am a licensed home inspector.  I am not a licensed electrician.  Why do you ask?

"You say too low voltage in basement of listing.  Report say less than 100 volts on basement circuit (she is reading slowly).  How you know that?"

I have a device to check that.  It is a little computer.  (I check the electricity in outlets with a device that simulates an 80% load on a circuit.  I can set it to check 15 or 20amp circuits.  It puts a load on the line to see how the outlet, and circuit, responds.  It checks for 6 different things, including voltage.  It only goes down to a setting that says "< 100" which is too low.  For all I know this circuit was producing 46 volts!) The circuit should produce 120 volts or near to that.  Your basement did not.  For all I know it is only producing 50 volts.

"I never hear of computer.  I call inspector who never hear of computer.  He say all inspector need check is polarity.  He say you need be licensed electricity to check for more.  He check only polarity.  You should not do more."

Ma'am, I don't know who you are speaking with, if anybody, but I can and do check for more than polarity.  Just checking for polarity does not give much information.  And my association's Standard Operating Procedures do not say that all an inspector should check for is polarity.  And I can exceed the SOP at any time.  So, the inspector you use just checks for polarity?  That can be done with a $5 detector bought at any hardware store.  He needs better equipment.  You need a better home inspector.  (Yes, that was an intentional slam...)

She's silent but undaunted and moves on.  "You report has dark color for some thing, not dark other thing.  Voltage low not dark, so no problem.  We will ignore this."

My report has lethal, dangerous, things that affect long-term habitability and such in bold.  Low voltage, while a problem, is not in bold.  It is easily diagnosed and repaired by an electrician.  But it is still a problem!  I now realize that the purpose of the call is to try to find a reason to get out of having to make a requested repair.

I didn't need a crystal ball to see that!

Low voltage is a problem that usually indicates improper or defective materials or unprofessional work.  I remember that my report also suggests that my clients ask for the remodeling permit and final occupancy permit for that work.  I think you are trying to find a reason not to fix this.  Does your client have the permits they can give to my clients for that basement?  Was the basement finished by a licensed electricity?

"You not licensed electricity.  That is why I call you.  Good bye."

She thinks she has reason to get her clients out of making a repair.  So she hung up!  Unbelievable!

My recommendation:  It is best to find out why something should be done rather than what ways can be used to get out of doing something identified on a home inspection report or requested by a buyer.  Call the inspector!

 

Jay Markanich Real Estate Inspections, LLC

Based in Bristow, serving all of Northern Virginia

www.jaymarinspect.com


 
This post has been included in Virginia Real Estate News Prince William County, VA Real Estate News Bristow, VA Real Estate News
Post is included in group: The Vent
Post is included in group: Professional Home Inspectors
Post is included in group: Adventures in Home Inspecting

143 Comments on "You Not Licensed Electricity"

MAY
12
2010
1 Featured Post

I had a home inspector look at one of my listings. He told the buyer the electrical issues would run $5000. The electrician did it for $780. I'm not happy with that inspector for scaring the buyers.

7:35am • #1
1 Featured Post

I had a home inspector look at one of my listings. He told the buyer the electrical issues would run $5000. The electrician did it for $780. I'm not happy with that inspector for scaring the buyers.

7:35am • #2
801,306 Points 35 Featured Posts Outside Blog Called Shot Master

Now Jay...just plug in to this conversation and you will know of course, that the customer is always right...watt ever that means.

7:36am • #3
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Great recap of a (sad) funny story.  I never question inspectors.  But I would tell a seller to consider getting an opinion from a licensed electrician if he/she would like to make a rebuttal.

7:36am • #4
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This is the typical attitude of many agents that I've run into since I began recommending home inspections back in the 1980s when listing agents thought they were unnecessary and a waste of their time. 

Blame the messenger rather than the owner.

 

7:44am • #5
1 Featured Post

I agree with you.  Too many homeowners want to rely strictly on anything that the inspector says in his walkthrough as to what is needed to fix the problem and the costs involved.  Thanks for bringing the problems of the inspector to our attention.  Charlie Gantz, Greenwood, IN; J.D., M.B.A.; Owner/Principal Broker, Atlas Property Group, LLC

7:45am • #6
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Jay, we consider an inspectors findings to be an indication of a problem. Most of them will state in the reports that it should be addressed by a qualified technician, for whatever the discipline. If the basement was remodeled and no permits were pulled, which is highly probable, when the appraiser comes to do their thing, it comes up like a red flag, and the listing agent gets to lose a month trying to convince the sellers to get the town involved and quite possibly do a little 'takey down' as well.

7:47am • #7
179,042 Points 2 Featured Posts

Congratulations on being a good inspector who has training and does an honest job.

 

You probably need to pat yourself on the back a bit and could have told the caller that the reason for the inspection is for her safety as well as others and that she should be thankful that you discovered this issue which she can now find someone to repair.

I truly get upset when I see people advertise for example ...near Clayton School District or near Ladue School District.  Sure they are telling the truth but the residents of this home will not be going to those schools.

I am sure that in this case that the homeowner had been aware of the issue as well as a home we recently worked on where there was exposed asbestos ceiling tiles and the homeowner didn't want to address this expense and hadn't in the 17 years they lived in the home.

 

thanks again for the service your perform!

Sonny

7:52am • #8
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The home inspectors role at the end of the day is to save everyone time, trouble, and liability. I can understand that at a point if the HI is not licensed in the appropriate area of concern, getting a licensed electrician's opinion. But for the life of me I cannot understand how the very same HI in some cases can, and is qualified to do a 4 pt inspection for the homeowners insurance company.  

7:58am • #9
430,343 Points 71 Featured Posts Called Shot Master

Jay, I think the bottom line here is this agent will kill the deal by trying to play this game. This has been my experience many times in the past. A client whom I had done an inspection for a month ago calls to schedule a second inspection. The reason they didn't buy the first house was over an inspection issue that could not be resolved. Often it is something that is clearly a cut and dry problem, but someone lost their sense and blew up the deal.

I'm betting your clients will be calling again to schedule that second inspection.

8:00am • #10
251,633 Points 2 Featured Posts Outside Blog

No one likes an expensive repair, but it is better than a costly lawsuit if someone gets electrocuted and dies from a safety issue. How bad can it get? A few hundred now or a million later?

8:08am • #11

Jay,

Inspections stories like these make me wonder about the caliber of some of my fellow agents! If they don't understand, how can they help their customers understand?

8:13am • #12
616,508 Points 9 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Interesting stuff. I say "How much you charge" Hunnert dollar?" Sellers need to understand the report and that inspectors report findings to their client (the buyer). It is up to the buyer and seller to resolve or ignore issues.

8:13am • #13
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John - I never give pricing estimates.  I just recommend the electrician.

Sally - this lady was not the customer!

Richard - that's all I recommended! Have a licensed guy look at it!

Lenn - I am always the messenger!  I started doing "inspections" without much training and no associations in 1981.  I went full time in 1987 and even then few agents referred me.

Charles - I don't give cost estimates.  I just observe and report.

8:16am • #14
1,156,564 Points 117 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master

Funny-I had an agent (might have been the same one) that argued that our electrician was wrong and her home inspector was right an electrical issue on the home inspection report. And what he found was not to "code."  She was still defending her home inspector at the settlement table and insisting my clients cough up $1500 to fix the problem.  The settlement attorney picked up the phone, called the county, who responded no this is not a code violation.  She did not speak another word for the rest of settlement :-)

8:16am • #15
Outside Blog

Jay,

The agent was very unprofessional.  If an inspector comes in and does his job, who are you to tell an HI what he is responisble of doing by law. I do know that some HI can be a hand full in dealing with issues. But, you still can't tell them how to do their job. Nice work Jay. Apparently, the agent lives on another planet.

8:17am • #16
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Ed - when a remodeled basement does not have any obvious permit stickers, I note that on my report also, and tell my clients to request copies of the permits.

Sonny - sometimes listing information is interesting.  Once, behind a house was the grassy sometimes pond with a drain that the street water drains into during storms.  The listing said, "Water view."  !!!

Ellen - I don't do those insurance inspections...

Jim - too true.  And I hope not, they are looking in an area really far from my home! 

Mary - that is thinking ahead.  Many people don't do that!

8:23am • #17
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Irene - some heritages stick together and hire whomever happens to be nearby with or without experience.

Gary - that is very common sensical.  You should bottle and try to sell that.

Cindy - I have heard of deals blowing up at the settlement table, even over small things like shower heads!  Good idea calling the County!

Ron - I travel to Bizzaro World a lot.  I was first introduced to it as a child reading Superman comics, but lately I actually go there, and often.

8:26am • #18
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I would rather hear the truth, plain and simple rather than what "Might" be wrong or need repairs. I agree with Lenn that it's foolish to shoot the messenger...just fix it!

8:46am • #19
293,614 Points 19 Featured Posts Outside Blog

I once had a listing where the buyers inspector insisted something was wired improperly.  Well it was wrong - if it was a NEW home; however not if it was 70 years old.  Of course my seller was an electrical engineer and used to work for the city inspectors office.  They didn't get it fixed.

8:47am • #20
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Jay - Thanks for the story. Not sure what to say about the agent except that she probably needs to be educate on how to a communicate.

8:47am • #21
3 Featured Posts

You should be happy that she hung up.  She was an idiot, and not a very moral one at that.

You don't negotiate the repair, anyway--you simply bring up the points.

8:50am • #22
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Russell - that's the best approach.  In this case, it probably isn't hard to repair.

James - that is the mistake typical of an inexperience home inspector.

Mike - she tried hard, and I understand.  What bothered me is the underhanded way to try to get out of a problem with her listing!

8:51am • #23
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Rick - that's it in a nutshell.  Observe and report.  I don't negotiate anything.

8:52am • #24
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Jay, thanks for being "one of the good guys" and giving sound advice, especially about the permits.

8:52am • #25
210,367 Points 9 Featured Posts Localism Sponsor Outside Blog Called Shot Master

If the home owner doesn't think it's a problem then she can just get a second opinion from a licensed electricity.

8:54am • #26
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A lack of permits is a big problem in my area Vicky.  I have more than one comment on each report when I don't see them.

Not likely Bill!  She was trying to avoid doing that!

8:58am • #27
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Jay....of all the functions of a home, the electrical service is the most critical and the most dangerous....everytime I purchased an investment property, the first person to look at the property before I purchased it was my electrician....I would want to know what it would cost me to bring the entire house up to present code.....I wasn't about to have a home fire with tenants in it because of defective wiring.

9:00am • #28
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That is good thinking Barbara.  Good for you for being so circumspect.  My little tester is very expensive and I use it because I agree with you about the electrical system.  I think it is so important I actually have two of the detectors!

9:03am • #29
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Hey!  You licensed for blog?!  I not think you licensed for blog!?  Maybe you licensed for typing, but not for blog!  You should stick to type... leave blog for guy with license and computer.  I not hear of computer for blog.

I ignore blog.  That make me ignorant.  I pretend I not read!  You okay with that?  You not should do more.

9:11am • #30
421,594 Points 76 Featured Posts Called Shot Master

Jay - Good job. While it doesn't help to use logic when dealing with illogical people, your report did exactly what it should do--make your client aware of potential problems. After that it's between the buyer and seller to come to an agreement--or not.

9:12am • #31
278,556 Points 15 Featured Posts

I think she does not understand vicarious liability. For me, I want the sale to be over and not to come back and bite me later. I also think that electrical repairs are very important in this regard. 

9:12am • #32
243,951 Points 9 Featured Posts Called Shot Master

Jay, thanks for sharing.  I can't help but chuckle when I replay the conversation you had with the agent in my head.  I can picture the "accent", if you will.  Its typical of the listing agent to cringe at the buyer's inspector and/or his report.  Many times when I am the listing agent I will attend the inspection or at least show up at some point just to make sure there are no major problems, like electrical ones.  This way if there are problems, I can personally explain them to my seller and usually the seller will repair or at least give a credit when they are fully explained the situation at hand.  I never question the inspector as to his findings!  Just like I wouldn't expect an inspector to negotiate a sales contract or tell my buyers or sellers what a house is worth.  You do your job and I do mine, both equally respected. 

P.S. Maybe if the inspector she knows only checks for polarity, she should find a new inspector to refer her clients too!

 

9:14am • #33
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Pretty close Alan!  By the way, where do I go for a blog license?  I think I need one, at least I didn't until now.

John - I think that's right!  I observe and report.  The behind the scenes is behind my scene!

Joe - most people don't think that way!  She certainly doesn't.  But who am I to - What?  Me Worry?

9:15am • #34
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Hi Gina.  Listing agents sometimes show up near the end of my inspections.  I am not bothered by that.  It gives them a first-hand account of what is up.  As to your P.s. - I said that to her!

9:18am • #35
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Jay, this is so funny-----have heard similar versions in different languages.  Some agents kill more deals themselves than inspectors do.

9:24am • #36
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The important thing for the buyer is that they have the knowledge to make an informed decision. Good job. You no go get licensed fo lectric?

9:35am • #37
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Charlie - when she said I can't check for more than polarity I actually laughed and it really made her mad!

Robert - that is the point of the inspection.  I no get license now.

9:50am • #38
2 Featured Posts

Jay,

Don't dodge the question.  Are you licensed electricity or not? LOL.

9:50am • #39
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Jay, I agree with what Lenn said. Shoot the messanger. Why should it be anyone else's fault?

9:59am • #41
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Ted - I get shot a lot!  You're right though, it really is my fault...   ;)

10:19am • #42
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Morninfg Jay,  You were a lot more patient with this caller than I would have been.  Well done !

10:22am • #43
101,199 Points

It is up to the buyer to determine which items on the report he/she/they want repaired. Then go to a repairman/contractor to make it happen. She should not be bothering you.

10:53am • #44

Funny story. Amazing how some agents think that they know more about inspecting a home than a LICENSED home inspector.

10:55am • #45
390,824 Points 3 Featured Posts Localism Sponsor Outside Blog Called Shot Master

Not sure why this agent thinks she can call the shots and decides what to ignore or not on a home inspection. Every home buyer I have had is truly appreciative of the information they get from a home inspector especially 1st time buyers. I for one am very thankful many of you do go above SOP.

10:58am • #46
Hit Router

This sounds very familiar,all we can do is observe and report and hope the client makes the right choices.People really try getting estimates though. I have contracted work before and know that the prices can vary widely, not worth sticking my foot in my mouth.

11:02am • #47
1 Featured Post

Wow, kudos to you for putting up with her shenanigans! I hope these type of phone calls from agents are few and far between!

11:15am • #48
1,103,601 Points 45 Featured Posts Outside Blog

Jay,

I hate calls like that, someone assuming they know way more than they do or wanting a report minimized. When you cannot figure out what they are saying, that makes it even nicer.

11:19am • #49
164,839 Points 1 Featured Post Localism Sponsor Outside Blog Called Shot Master

Jay thanks for the great post.  Your report is a starting point. Obviously people should get second opinions especially from trade professionals.

11:20am • #50
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Hmmm... Sounds as though the listing agent is setting herself and her broker up for a potential lawsuit by the buyer(s).

11:35am • #51
193,820 Points 1 Featured Post Outside Blog

Perhaps not Licensed Electricity but definitely Greased Lightning!

11:35am • #52
133,500 Points Hit Router Attended Rain Camp

Jay, great story, I love how you told her she needs a better inspector!  :)

11:48am • #53
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Jay,  I consider the three inspectors that i do recommend to be valuable parts of my TEAM.  I suggest to the buyers that they build a relationship with that inspector and take his advice...That is what they are paying for.  Not every deal is a good deal.  Thank You for doing a good job!

11:50am • #54
285,915 Points 20 Featured Posts Localism Sponsor Called Shot Master

ROFL @ ALAN

Jay you talk to agent should not be license for agent. Should be license for drive thru . . .

 

11:57am • #55
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Bill - I am patient with everyone who calls.  A Scout is courteous and kind...

Michael - I agree, and I think she was out of line.  So does the selling agent!

Scott - I licensed inspectoring.

Corinne - I try to exceed the SOPs when I can, but not always!

Brian - right in a nutshell!  I don't estimate either - prices vary dramatically, even from neighborhood to neighborhood.

12:02pm • #56
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Lisa - I am getting them more and more, and always from these new boutique agencies run by "other nationals..."

Steve - we know what happens when we assume.  And she was VERY difficult to understand.

Melissa - it is a starting point.  Check with another professional, but not an inspector who simply doesn't know what he is talking about.

Lewis - won't go there!  That's a bit out of my stage.

Not bad, Scott, not bad!

12:05pm • #57
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Jen - I kind of got my hackles up!

John - I agree with all of that, especially the relationship thing.

Candice - I do a lot of home walk throughs, does that count?

12:06pm • #58

Hi Jay, I'm in California, but if I was ever working in VA, I'd want to work with you!

12:20pm • #59
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Julia - well, thank you!  I am a bit silly though.  See the post I did today along these same lines...

12:29pm • #60
104,222 Points

Lol what a comical phone conversation. I think after that all I would be able to do is laugh out of incredulity!

12:39pm • #61
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Arizona - I have to admit, I did laugh a few times during our conversation!  She got upset with me when I did.  Did you see my post today?

12:41pm • #62

What a great post.

Finding a good home inspector is all about balance! You don't want someone who makes a mountain out of every single molehill, but you don't want someone who is going to sweep things under the rug either! 

Many Calgary basement suites are finished similarly, and you shouldn't take chances with sub-standard workmanship!

Carolyn B for Rob J
Calgary Homes For Sale

12:45pm • #63
307,374 Points 32 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

With 61 responses and this never brought up, I'm probably stepping out on a limb here. Your handling of the incident was absolutely correct. Your reporting of it smacks of racism. I'm quite amazed at the number of excellent agents I've met for whom English is a second language. even though their command of our language is not perfect, their ability to represent a client is not diminished. Had you told this story without the dialect it would not have been so funny. Were I to tell such a story as you have, it may cost me my license because it could easily be perceived as discriminatory. I'm sure you didn't intend your post to be so, but from someone else's perspective, it could certainly appear to be.

12:53pm • #64
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Carolyn B for Rob J - it is a balance.  But experience is what counts most!

Glenn - not at all!  It is what it is!  Around here we have lots of "boutique" real estate agencies populated with foreign nationals who are not experienced, cannot communicate well (although trying), and blow many deals because of it.  Many agencies here will not work with them - don't show their listings and will not accept contracts from them because they know they will end up doing all the work. 

Reporting it as it was is essential to the experience!  How else would "licensed electricity" make sense?

And, I was very polite to the lady.  It was funny though...

Billy Jays caught on to it as well.  See today's post...

12:59pm • #65
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Great post and very humorous.  I love the way you handled it, very professional.  I am sure that's not the first time you have taken a simalar call.

1:19pm • #66
103,303 Points

Thanks for making my day!

1:25pm • #67
138,449 Points

Jay, You handled that well. And the electricty is a big deal. And on the other agents part, rude is rude- no matter what language.

1:30pm • #68

I never thought about calling the inspector...will keep that in my back pocket!!   I work with an excellent inspector who knows his stuff and how to explain it to the buyer without running them off.  I wish all inspectors were that tallented, lost a buyer because the inspector (who by the way came to the house in a suit..) took one look in the attic and promptly told the buyer she did not want this house because it had galvenized pipes that would burst and flood the house, needed all the pipes replaced and all the electric wires replaced because the house was almost 30 years old.  Then he told her that he would only charge her $200 for his time instead of the $750 normal fee and he would not put anything in writing because it would stay with the house and make it harder for the seller to sell.  How very nice of him, also kept the seller from coming back on him, the buyer would not give the seller the name of the inspector, just opted out of the deal.

Glenn, I applaud you for your handling of this agent, you are probably right that they just didn't want to do the repairs, that's not your problem.  It can be difficult doing business with agents that English is not their first language.  As for the agents in your area that go out of their way not to work with these agents,  they are the ones that should be reported for not putting their clients needs above their own.  At least this agent that called you was thinking about her client when she made the call.

1:36pm • #69
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Dan - around here I get those kinds of calls a lot.  Comes with the territory.

You are welcome Jerry!  Stop by any time.

Terri - she was out of line, to be sure.

Vickey - I'm not so sure she had her clients' interests at heart.  She may have been putting them in jeopardy - her aim was to try to get out of something, anyway she could.  Is that her job?

The boutique agents around here really do create issues, as did this one.  The agents here who don't work with them (or agencies) have made that decision from historical experience. 

As to galvanized pipes in the attic, I would have let them know, but obviously they have been there a long time!  Um, 30 year old electrical is NOT old!  I see those every day!

1:45pm • #70
412,293 Points 1 Featured Post

A second opinion for anything and everything is important to get I think.  Especially from one who specializes in the particular area that needs work.

Patricia

1:51pm • #71
412,293 Points 1 Featured Post

A second opinion for anything and everything is important to get I think.  Especially from one who specializes in the particular area that needs work.

Patricia

1:51pm • #72
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Patricia - that's all my report recommends!  I identified the problem and recommended further investigation, that's all!

1:53pm • #73
176,306 Points

Jay, it was great.  I've had similar calls and not for just electricity.  But the best thing about it is to find out that I don't need all those fancy tools I carry around.  One little circuit tester and I'm set.  Wow, do know what that does to my overhead.  Thanks Jay, think I'll go on vacation with the money you just saved me. If only.

2:05pm • #74
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Happy to do it Jack!  Just another service we offer!

2:10pm • #75
176,306 Points

By the way, does anyone want to buy a circuit analyzer?

2:16pm • #76
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Classic!  The truth hurts.  Who's the licensed professional here?  Thanks for sharing Jay!

2:16pm • #77
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great eye opener.   I hope your customer/buyer doesn't budge from their repair request.  You may not be a licensed electrician but YOU know your stuff.

2:18pm • #78
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Some one was caught with out knowing what they were talking about.  this issue n the Electricity is one that I ask for specifically.  Many inspectors do not check.

2:21pm • #79
202,742 Points

Nice very good story, good read with that info. Keep up the good work, and good luck.

2:30pm • #80
1 Featured Post

Hilarious and sad at the same time, Jay.  I especially like the fact that such a device doesnt exist, although you use it regularly in your profession.  Classic!

2:34pm • #81
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Thanks, Jack, but I already have two...

You're welcome Lisa!  By the way, I have known Pat Flynn for 15 years or so.  Ask him about me or give me a call!

Angelia - thanks.  The selling agent contacted me just today to ask if I would come back for another touch-up inspection just prior to settlement.  She wants to see if the problem(s) really were fixed...

William - for sure she doesn't know what she is talking about, or the "inspector" she called?

Thank you Randy, and I intend to!

Rich - it is both of that.  And some inspectors actually know that the device really does exist!

2:46pm • #82
2 Featured Posts

You don't say if you've read the book Checklist Manifesto (Atul Guwande), but your policies follow the pattern  that if this electrical voltage is off, there is plenty of other stuff 'not good license' either.  Your story reminds me of the Brown M&M episode.

 

2:58pm • #83
662,563 Points 113 Featured Posts Localism Sponsor Outside Blog Called Shot Master

Jay, as the listing agent, I would never think of calling the inspector for the buyers. If my clients believed the report to be in error, I would suggest they get a licensed electrician in to recheck the findings.

But that is just me...

I might be silly or something like that.

Now I can continue to laugh, thanks for the chuckle.

3:06pm • #84
613,004 Points 164 Featured Posts Attended Rain Camp Called Shot Master

Thanks JudyAnn!  I am not familiar with the Brown M&M episode.  Who wins?

3:07pm • #85
613,004 Points 164 Featured Posts Attended Rain Camp Called Shot Master

Andrea - I don't mind at all if the Realtors call me.  But to say they know more than I, when they really don't know what they are talking about at all, is a bit over the line.  I have been argued with before, and I never start it!  Imagine that...

3:08pm • #86
176,333 Points 8 Featured Posts Attended Rain Camp

wow - you really hit a hot button with this one! Very funny but definately not something I would ever think to do as an agent.

3:45pm • #87
613,004 Points 164 Featured Posts Attended Rain Camp Called Shot Master

Lise - I just report what happens!  I don't intend to hit a button here or there... 

By the way, I grew up in Chevy Chase on Jocelyn Street.  My grandmother built her house in 1908.  It was and is a wonderful place.  I have a picture of Chevy Chase Circle taken about 1910.  Very cool picture!  Dirt road, with a couple of farm houses off in the distance.

4:10pm • #88
395,027 Points 35 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp

Jay:

We all need to keep to our proper places.  I licensed to be a broker. You licensed to be a home inspector. The other agent is probably not licensed to pry into the things that she shouldn't. 

If your instruments indicated a low voltage they need to pay attention to this and make the necessary repair.

 

 

4:42pm • #89
498,000 Points 8 Featured Posts Localism Sponsor Outside Blog Called Shot Master

Jay - great title - and post. I value the information from home inspectors as it tells us about the condition of the house.

5:50pm • #90
128,299 Points 1 Featured Post

You may not be "licensed electricity" but you are a licensed home inspector who found an issue with low voltage. It is up to a licensed electrician to determine what that problem is and how to fix it -- not an agent who doesn't think you should have tested this...

6:26pm • #91
343,898 Points 10 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Jay -- Your presentation was very entertaining but more importantly educational. I don't know why anyone would ever try to slide a suspicious electrical situation under the rug.  Dangerous!

6:33pm • #92
3 Featured Posts Called Shot Master

I work with a HI who works like you. He goes above and beyond what a "typical" HI does. We call him the Deal Killer... But at the end of the day, I would rather have a dead deal and a happy client then an up happy client with an unsafe house!

6:45pm • #93
163,246 Points 9 Featured Posts Outside Blog

I faxed a standard counter offer form to the buyer's agent, I got a call:  "what this change to contract???!!!  You not licensed lawyer!!!"  I love this business

6:48pm • #94
671,845 Points 69 Featured Posts Outside Blog Attended Rain Camp

If I understood this correctly (and I am not sure that I did), it seems that the agent (the buyer's agent?) is going to sell her clients on the fact that what you have written in your report is not accurate. So much for a fiduciary obligation to clients, I suppose.

7:52pm • #95
175,854 Points 14 Featured Posts Called Shot Master

It amazes me how some agents will do everything possible to have the seller fix problems when they are discovered. Especially electrical problems.

7:59pm • #96
613,004 Points 164 Featured Posts Attended Rain Camp Called Shot Master

Claudette - you would think so, but I find there are many who don't think as you do.

Thank you Sharon.  That is the idea, to observe and report!

Marney - you and I might think this way, but people who come here do not think as we do.  They want us to conform!

Barbara - I guess they are out there!

Ryan - I have never killed a deal.  A lot of houses I have inspected have killed deals though!

John - so, are you?  A licensed lawyer I mean.

8:25pm • #97
101,501 Points 2 Featured Posts Outside Blog

The language of the agent sounds all to familiar. I was born and rasied in Mississippi. I'm glad the military gave me a fesiable way out.

I moved to Utah with quite the Southern accent. I had a hard time getting away from words like ain't, dad-gumit, saying the living room vs. the den, etc.. When your in a industry filled with professionals it seems you should learn to speak as a professional. Just my opinion!

Funny Post!!

8:25pm • #98
613,004 Points 164 Featured Posts Attended Rain Camp Called Shot Master

Melissa - it is the seller's agent trying to get out of having her sellers make a repair.  She is the "listing agent" in the post.

Cameron - she is trying everything possible for her clients, the sellers, to AVOID doing this repair.

8:26pm • #99
613,004 Points 164 Featured Posts Attended Rain Camp Called Shot Master

Thanks Brandon.  There is a follow up post to it that I did this morning.  You will find it funny too.

8:27pm • #100
345,907 Points 68 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

As a heavy listing broker, I encourage buyers agents to conduct all the inspections the buyers may deem necessary.  It limits my and my sellers' liability down the line.

Just because it's identified as a potential problem does not mean it has to be fixed.  Repair requests are negotiable. I'ver seen inspectors flag items as needing repair only to find the house was built to an earlier code.  The inspector is simply doing his/her job.  I've gone back to the buyer's agents on more than one occassion with a copy of the code from the year the home was built and was able to show the home met standards at that time.  There's no requirement in our local area that forces a seller to bring the home up to modern code prior to a sale.

Different contracts may have different requirements and I can only speak to Texas contracts.

Tom

8:31pm • #101
613,004 Points 164 Featured Posts Attended Rain Camp Called Shot Master

Good stuff Tom.  Sometimes inexperienced inspectors flag things that don't need repair as needing it.  Codes don't grandfather and no one is forced to bring things up to modern code, unless they do a remodel or add a room and then the new stuff does need to be modern compliant.  This case was a deficiency, not a code thing, but probably negotiable nonetheless.  That part is beyond me!

8:37pm • #102
345,907 Points 68 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

I'm not an electrician but I am a FCC Licensed Radio Operator.

Ohms law  (E = I X R) states that voltage is a function of amperage times resistance. If the voltage is less than 100 volts there is resistance in the circuit.  This could be bad connections in the circuit or I've even seen light dimmers installed so the owner could control the table lamps in a room. 

This one should be looked into by a licensed electrician. Why?  The reduction in voltage causes amperage to increase (P = I X E or wattage equals amperage times voltage). Let's assume you need 1500 watts to run your hair dryer.  At 120 volts, you'll draw 12.5 amps.  At 80 volts, you'll need 18.75 amps.  If it's a 15 amp circuit, you'll trip the circuit breaker.

More importantly is the resistance point will get hot which could cause an electrical fire.

Tom

8:51pm • #103
613,004 Points 164 Featured Posts Attended Rain Camp Called Shot Master

Well, Tom - Mr. Ohms' law works in home inspections the same as it works in Radio.  You are right, the resistance on that circuit registered over 15% voltage drop.  Impedance was > 2Ohms.  Too high for both.

Of course an electrician should look into it!  I don't diagnose the problems, I just identify them.  And recommend professional attention to the matter...

9:07pm • #104
687,215 Points 83 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Since the buyers are your clients, did you notify them of the call?? 

9:17pm • #105
865,393 Points 50 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp

While I have run across a few inspectors that would be better served in another capacity ("Would you like fries with that?"), the majority aren't like that. 

Same with agents...  In fact, I think some should question the reports more than they do... if just to understand what the issues are.  Many (especially listing) agents don't want to know so that (they think) they can claim not to have knowledge of a defect uncovered in the inspection.

9:22pm • #106

Im not sure of the point you are trying to make in your post.

Either you are making fun of an agent that speaks broken english and dismissing her concerns because of that. Or you are just defending your inspection protocal. Since you dont have to defend your work and the seller can ignore it if they want;  it would seem that the only reason for this post is to make fun of someone struggling with the english language

 

9:58pm • #107

Jay, you need to update when that home catches on fire due to overloading/underloading an electronic device!

10:05pm • #108
457,013 Points 22 Featured Posts Localism Sponsor Attended Rain Camp Called Shot Master

Jay - It is always surprising how often an agent or their client is willing to endanger lives just to be right!  You can argue, but they will insist they are right.  All sane people can do with them is to send them our opinion in writing and keep a copy so when they suffer the expected results, we can show we aren't to blame.  That is unsatisfying, but it's the best we can do.  It is a shame.

10:20pm • #109
622,286 Points 21 Featured Posts Outside Blog

Somebody doesn't want your inspection to hold much water.  Keep doing your job. 

10:38pm • #110
723,956 Points 223 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

She not speak English good, and this communication business. Maybe pot call kettle black. 

10:55pm • #111
108,971 Points Outside Blog

It sounds like they want the easy way out. But when you are dealing with electricity, you have to be careful because it could be a safety issue.

11:17pm • #113
546,186 Points 11 Featured Posts

The facts should prevail, and common sense. When someone tries to bend the facts, that's when things need to get resolved accurately and professionally, and you served your client well.

11:39pm • #114
238,972 Points 1 Featured Post

You are so right, when people cut corners or try to avoid doing what they should do the outcome is usually not good!

11:44pm • #115
290,386 Points 14 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Steven: Thank you so much for this fun and informative post. I look forward to more from you soon! Yes!

11:59pm • #116
MAY
13
2010
126,242 Points 4 Featured Posts Outside Blog

We have problems at the beach with houses on pilings...owner closes in the botton for a garage but over the years converts to living space which is illegal then someone else puts in a nice rental unit and then decides to sell...it can be a mess.

12:23am • #117

Steven,

Watt was she calling you for? You were hired by the buyer, right?

1:36am • #118
Haha very funny post . Thanks! Tom
4:39am • #119
613,004 Points 164 Featured Posts Attended Rain Camp Called Shot Master

Carla - I did and sent them a link to this blog.

Lane - that may be true.  I don't mind at all when agents call me for explanations.  Sometimes my wording is clunky, but not that often.

Ron - not at all!  The dialect is in context so it is understood.  My family loved the Lil' Abner cartoon because they thought it was about them!

She was trying, two different ways, to get her clients out of responding to a repair request by the buyers.  And she did not understand what the report said.  It is explained in post 103 and 104 above.

Richard - I hope it gets repaired.  The buyers contacted me yesterday asking me to do a follow-up inspection before closing.

Susan - if she doesn't believe me she can get the opinion of a licensed electrician!

5:24am • #120
613,004 Points 164 Featured Posts Attended Rain Camp Called Shot Master

Russ - I intend to!  We try...

J. Phillip - she was trying to get out of a problem, which is very well described in 103 and 104 above.

Christopher - did you see my follow-up post yesterday?

Aaron - it is a safety issue in this case!

Chris - if she doesn't believe me she can call an electrician.  He might think it is worse than I do!

5:28am • #121
613,004 Points 164 Featured Posts Attended Rain Camp Called Shot Master

Linda - I imagine that happens a lot!  Finished basements and other "bedrooms" around here are similar problems.

Terry - I was, and they want me to come back for a follow-up inspection prior to closing.

Tom - you are welcome, and stop by any time!

5:32am • #122
548,980 Points 110 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Jay...

After going through 132 comments there's much left to be said. That being the case I'll share :)

I can always tell a do it yourself job when I find I can't run the mircowave and dishwasher at the same time without overloading a circuit. Poof. Out goes the power.

And do you think upside plugs are a bad thing? :)

TLW...ROAR!

6:07am • #123
613,004 Points 164 Featured Posts Attended Rain Camp Called Shot Master

TLW - that is a good test!  How do you do that in a basement circuit where nothing is plugged in?  My tester is easier than carrying around a lot of high-amperage appliances!    ;>)

7:06am • #124
376,903 Points 85 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master

Wait till the house burns down or something else goes wrong.  Who do you think those buyers will go after?  That agent for sure!

9:09am • #125

Good for you for sticking to your guns with an honest ethical report. You are not a cost to cure specialist but stating the issue to be resolved by another professional. I would like to see more folks like you in my area.

9:53am • #126
197,862 Points 5 Featured Posts

I didn't know that electricity had to be licensed!!! LOL!!!  Electricians yes...electricity no!  I bet you get the most interesting calls!

10:46am • #127
4 Featured Posts Localism Sponsor Outside Blog

Timely!  I currently have a transaction where the listing agent is having seizures over the following:

Anit-tip chain on the back of the stove and a Carbon Monoxide detector in a condo.

Wow - maybe $60 even Alaska prices?  Here's an excerpt from my most recent email to him:

Measure (distance to parking)  if you'd like but it's called for in the report.  (Inspector) sent me the email below (code) when I called him.  It was just an FYI.  I never expected a cash transaction to get nasty and confrontational and frankly I'm still quite upset that it did.  I think we all need to remember that while we do represent buyers and sellers, we are not parties to the transaction.  Long after they have moved on with their lives, we need to continue to work together in a respectful manner. 

I am not qualified dispute the findings of a licensed home inspector, regardless of my construction experience.  In the future, should you have any issues with a report, please refer them directly to the home inspector or engineer.  I've seen lots of changes in these reports over the last 11 years and many things that were never considered issues have become important.  I am not going to tell an inspector to "check himself", as I am not prepared to accept liability should I be proven wrong.

12:19pm • #128
1,114,554 Points 71 Featured Posts Outside Blog Hit Router Attended Rain Camp Called Shot Master

That conversation was pretty funny.  Just because it wasn't in bold... what was that agent thinking?

5:00pm • #129
144,730 Points Outside Blog

This is a perfect example of why we are all in this business in one way or another! 'you just never know what the next call/day will bring!"

5:41pm • #131
247,008 Points Attended Rain Camp Called Shot Master

The truth is soooo important and if the Buyer's Home Inspector finds an issue that is potentially dangerous and not functioning as it should be -- well, have it checked out -- period!

Sue of Robin and Sue

9:39pm • #133
837,443 Points 163 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Jay - What a ridiculous response.  You handled this with more tact than I might have.  :)

9:49pm • #134
374,754 Points 4 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp

Thanks for the information and perspective on electricity and inspection– very informative.

11:47pm • #135

I guess if you ever deal with that agent again you will know better and put everything in bold!

11:50pm • #136
MAY
14
2010
613,004 Points 164 Featured Posts Attended Rain Camp Called Shot Master

Bob - that could be a future outcome, that none of us would want to see!

Chris - the finding is the finding.  They can always call on an electrical specialist to verify.  I am always comfortable with my detector's findings.

Jeani - it doesn't and I DO get very interesting calls!

Debbie - I don't know why things like that sometimes end up becoming issues between agents!?

Donna - the report isn't a punch-out list and treating the bold items as the only things to be done is short sighted, to say the least!

5:53am • #137
613,004 Points 164 Featured Posts Attended Rain Camp Called Shot Master

Well, thanks Jesus, my job is interesting every day.

Duane - and since we are, it helps when people do their own jobs!

Eric - what would you want if you paid for a home inspection?  I try, I try...

Sue - we would all think so and hope so, but this agent took a different tack.

Jason - a Scout is courteous and kind.  She actually got mad with me a couple of times during the conversation and began yelling at me, like I am the problem.

5:57am • #138
613,004 Points 164 Featured Posts Attended Rain Camp Called Shot Master

Rob - I am glad not only that you enjoyed it but that you stopped by!

Michael - that is not the first time I have heard that everything should be in bold.  Not likely to work with her again, although it is hard to see the future isn't it?

5:58am • #139
277,620 Points 8 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Jay, a thorough insection is good for buyers and buyer agents alike.

1:44pm • #140
173,547 Points 50 Featured Posts

I love it when the listing agents try to justify to US why they won't have their sellers complete repairs.  Fix it... don't fix it... none of my business.

3:00pm • #141
Outside Blog

Jay- One of the problems is people will let another professional tell them what a licensed home inspectors job is. Your recommendation is on point, if there is a problem or questions, ask the home inspector.

6:53pm • #142
613,004 Points 164 Featured Posts Attended Rain Camp Called Shot Master

Damon - you and I would think that way, but many others don't!

Reuben - that's what I said to her.  But I did call the selling agent and they want me back for a follow-up inspection.  Not surprised...

Eric - all I can do is make recommendations.  I never tell people what to do with the information I give them.  This lady obviously knows more than I.

8:25pm • #143

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Jay Markanich - Northern VA Home Inspector

Bristow, VA

More about me…

Jay Markanich Real Estate Inspections, LLC

Address: 12315 Sherborne Street, Bristow, VA, 20136

Office Phone: (703) 330-6388

Cell Phone: (703) 585-7560

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An experienced home inspector's look at current home inspection events and conditions along with his useful recommendations.


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