“If opportunity doesn’t knock, build a door.” - Milton Berle

If you want to close more sales, you need more customers.

To get more customers, you must introduce your product, yourself, to more people.

A successful real estate career is that simple.

You don’t have to be an Einstein to thrive in our industry. If your career isn’t turning out as well as you would like, product introduction is most likely the source of the problem.

In today’s real estate environment, there is an incredible reliance on electronic methods. For example, there are literally millions of websites available to the consumer; so many in fact, the effectiveness of any one site has become diluted unless an agent is involved with a service like HouseHunt, where there is a level of exclusivity, a complete dependence on the Internet for one’s success is not likely to succeed at all.

While it’s become necessary to adapt your business to the Internet, it’s just as important not to forget some of the more traditional methods of meeting people.

Open houses, for example, are a very efficient way to get your product in front of potential customers (keep in mind the product is you). I know what you are thinking: I too have attended seminars where the presenter says to not hold open houses and that they are a waste of time. Is it possible that these speakers teach what they teach because they simply don’t know how to do an effective open house?

If you are just going to stick a sign in the front yard and wait for people to trample through the house, you are wasting your time. Don’t bother! If you are going to present an open house, do it effectively… unless you aren’t interested in maximizing results!

So how can you present an effective open house? Try the following:

Prior to the event:

  1. Determine the type of Open House: Exclusive vs. General Public vs. Unique (An exclusive Open House is for neighborhood residents only.)
  2. Choose the house carefully. Take into consideration items such as traffic flow, visibility, signage considerations, targeted audience/area, image created by the property, pets and pests, parking, etc.
  3. Will there be a unique theme/event? Make sure to adapt your preparation to compliment the theme.
  4. Mail/e-mail. Deliver 100 - 250+ invitations to neighboring owners or potential move up buyers.
  5. Door knock. Aim for at least 50 invitations within the immediate neighborhood.
  6. Advertise in local & online sources.
  7. Plan and place signs. Make sure to ask permission first.
  8. Prepare “handout” packets and refreshments. Your refreshments should be weather appropriate.
  9. Have the homeowner clean and organize the home.
  10. Prep homeowner to vacate the home. Get creative. Help them plan a great day away from home.
  11. Make sure the homeowner secures valuables.
  12. Prepare a payment schedule handout.
  13. Prepare a photo brochure with Home Tour handout.
  14. Have a Guest Directory. You want to make sure to get email addresses and phone numbers.
  15. Prepare music. Just remember that you’re not a nightclub DJ and keep the music appropriate.
  16. Practice and master your script prior to the event.

During the event:

  1. Complete first line of Guest Directory & place.
  2. Turn on all interior lights. Assure correct temperature. Implement “smell” technique.
  3. Organize and place handouts.
  4. Prepare “unique activity” items if appropriate.
  5. Place refreshments. Check to assure no valuables are accessible. Play appropriate music.
  6. Use your practiced script effectively.

After the event:

  1. Ensure that the home is left in the condition you found it. This includes shutting off all the lights, readjusting the thermostat, smells, etc.
  2. Secure the home.
  3. Immediately remove all signs. Send thank you letters if appropriate to homeowners who permitted you to place a sign.
  4. Send a “Thank you” letter to all visitors.
  5. Call all visitors the following evening. “Thank you for having visited. May I help you with your real estate needs? Are there additional questions I may answer?”
  6. Place every visitor goes into your client bank. Immediately create a unique repetitive contact/drip system.
  7. If given the opportunity to provide service, dazzle the client. Never forget, your reputation is your most valuable asset!

Think of all the product introduction opportunities you will create when you complete the aforementioned list of activities before, during, and after an open house.

You will have been face-to-face with at least 50 neighboring residents.

Your invitations have placed your name in front of a minimum of 100 homeowners.

Your pre-event Internet and traditional marketing activities have placed your product in front of potentially 1,000’s of individuals.

Your sign placement has exposed your name to hundreds of drivers.

The event itself most likely created many very interesting opportunities. Never forget; product introduction creates recognition, and recognition produces sales!

Like Milton Berle said, if opportunity isn’t knocking, build a door. When you get your product (yourself) in front of consumers, it’s nearly impossible to fail in our industry!

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Post is included in group: Marketing Services & Tools for Real Estate
Post is included in group: REALTOR LIFE
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52 Comments on Holding An Effective Open House

20 Most Recent Comments Displayed Show All

MAY
25
2010

This is absolutely great advice and I plan on following every step! Thank you!

2:47pm • #34
131,509 Points 15 Featured Posts

Great Message concerning Open Houses. It's not always what you do, but how you do it.

3:57pm • #35

I love the ideas and am looking foward to using them in my next open house.  Thank you Sonsie for the botte water idea too!

Nieca Wright
4:39pm • #36
2 Featured Posts Outside Blog

Lots of great ideas for open houses.  I like your idea of "product introduction".  That's a great mindset.  I'm going to implement these ideas for my next open house.  I hold at least 2 open houses a month, and can tell I need to ramp up my prep work.  Thanks for your input!

5:11pm • #37

Hello,

Great post! 

I work with an agent who is known for her 'open house ham'. When Paulia Kennedy of The Kennedy Team told me about a ham she makes for her opens, I thought it was so clever that I wrote an Active Rain blog about this, Feed Those Agents Well.

The ham has become so popular that she has great open house turnouts who just come in for the ham.

From the blog post:  "I inquired about more details on the 'free food concept' and Paulia answered, "I've got the lunches mastered with a really good spiral-cut honey glazed ham from Wal-Mart that I bake for about 2 hours - cost is $23 and it feeds about 60 people." Paulia enlightens this conversation in her endearing southern vernacular by emphasizing, "...and everybody brags on it."

So my thought is that if you can find a 'hook' that makes your open houses unique, you may just have a more successful event.

Janine Gregor
Virtual Assistant
www.YourVirtualWizard.com

 

 

 

5:32pm • #38

Always good to be reminded the how and why of doing Open Houses.  Sometimes I feel like I am just doing them to make the Seller happy!

5:47pm • #39
227,499 Points 2 Featured Posts Attended Rain Camp Called Shot Master

Thank you SO much. This is the I've been looking for. I bookmarked your page.

6:05pm • #40

Wonderful advice as far as marketing yourself, self-employed business people have to understand that just because you make up business cards, does not mean that you are now in business. You have to sell the service you are offering but you have to sell yourself also......

8:28pm • #41
Attended Rain Camp

Great post. I love open houses. Like you said it is important to pick the right ones. I love to fill my buyer pipeline from open houses!

9:50pm • #42
127,709 Points

Wow.  Best checklist I have seen.  I've been doing about 80% of your ideas already.  There was definately some stuff that I was missing.

 

10:48pm • #43
MAY
26
2010

Great post Mike.  I love open houses.  They are agreat opportunity to meet buyers and sellers. 

Jeremy

Jeremy Joslin
6:00am • #44

Great post.  I just closed on a property where the buyer came to the open house.  They are not a waste of time if done properly, as you have pointed out.

10:52am • #45
123,614 Points 17 Featured Posts Outside Blog

I love open house. I get so many wonderful contacts there and the visitors learn about my business.

You mentioned to send a thank you note. I always get emails and phone numbers and follow up with a conversation. I want to know what they liked, what they didn't but, most importantly, what do they need?

I get a lot of business from open houses.

11:14am • #46
MAY
27
2010

I love the article and truly believe in Open Houses for the purpose of becoming the agent of choice in your neighborhood.  For that reason I believe in putting out AS MANY SIGNS as possible and make sure they are professional looking and have flags or balloons on them to attract attention!  It is great for recognition and sometimes... we really have unattached buyers that come through! 

5:17pm • #47
JUN
12
2010
237,391 Points 5 Featured Posts Called Shot Master

I don't mind open houses at all. You have a good list. I like to play music videos. (Promotion expense.)

12:12am • #48
JUL
03
2010
126,594 Points Attended Rain Camp

I've sold several houses as a direct result of my open houses.  Last month a gentleman walked into my open house and exclaimed, "This is my house!"  I sat down with him that evening, wrote a full price offer and he bought the house.  Not bad for a Sunday afternoon's work.

9:15pm • #49
OCT
27
2010

Great tips and good ideas!

12:00pm • #50
106,247 Points 4 Featured Posts Outside Blog

Thanks, Blake!

12:20pm • #51
NOV
02
2010
115,965 Points

GREAT POST! i am doing an open house this weekend and going to incorperate those great ideas!

12:02pm • #52
106,247 Points 4 Featured Posts Outside Blog

Good luck, Craig!

12:15pm • #53

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