Special offer

... even the client thought I should fire them.

By
Real Estate Agent with Jameson Sotheby's International Realty

I have been dealing with a delightful young couple for quite a while now (and no, that's not really them in the photo on the left) ...for  maybe 6 months.  We have been househunting.

They found me by calling about one of the homes I had listed.  And then they began looking for homes with me.  To protect the innocent, let's call them Stephen and Christina CuteastheDickens... (they'll know who they are).

First, we found a foreclosure home, we saw it two, maybe three times... but the bank wasn't willing to consider an offer, at the true market value of the home.  While we considered writing an offer, we determined that it wasn't worth our while.

Then we saw a bunch o'homes, till we found a cute Tudor.  We wrote an offer, negotiated a great deal, and then through inspection issues, over the next several weeks, even though the seller was willing to credit for much of the problems... we backed out of the deal.

At this point, Mr. & Mrs. CuteastheDickens, suggested that I should want to fire them.  Nope, said I... I still like you guys.

So we look around some more, and we write an offer on a townhome, under a multiple offer situation... we win.  Then they get cold feet and back out (much to the chagrin of the listing agent), and again, suggest I might want to fire them.  Nope, said I... I'm still your guy.

Meanwhile, I find that they have written an offer, in a different area, with another agent.  That home fails on inspection... and they're back.  We'd understand, they said, if you want to fire us.  Nope, says I... but no more writing offers with other agents... (clearly I did a poor job of explaining how "agency" works... not their fault... mine) "There's nothing more disconcerting" I said to them "than to hear from one of your clients that they've written an offer with another agent."

They understand, and we go forward... I'm still not willing to cut Mr. and Mrs. CuteastheDickens loose.  By now, they feel like family.

We find a FSBO/Flat fee on the MLS.  We write an offer... we find more inspection issues... (oh, no!)... we work through the inspection issues... and guess what?  We're closing on Friday!

Now... could I have made more money by ditching them, and working with a lower maintenance couple?  Sure, but it wouldn't have been as rewarding.  This is a young couple, taking advantage of the buyer's credit.  They had lots of questions, and I was happy to be able to be the bearer of the answers.  The house is cute, cute, cute and will look cuter with the CuteastheDicken's plaque on the front door.

I don't want to work out how much I made per hour... I really don't care.  Sometimes the deal is it's own reward.

Posted by

 ALAN MAY, Realtor®   
Specializing in Evanston Real Estate and North Shore Real Estate

Jameson Sotheby's International Realty, 2934 Central Street, Evanston, IL 60201
Office: 847.869.7300      Cell: 847.924.3313      Email: Almay@aol.com

Evanston Real Estate & North Shore Real Estate
Licensed in Illinois

   

Comments(31)

Kirsten Lindquist
Pacific Union International - Sonoma, CA
Realtor - Sonoma Wine Country

Alan:  You hit it right on target.  The most rewarding deals have nothing to do with the money.  Wouldn't it be great if all agents felt this way?

May 26, 2010 07:24 PM
Alan May
Jameson Sotheby's International Realty - Evanston, IL
Home is where the hearth is.

Barbara - and soon they'll "have" a wall to hang it on.

Kirsten - we have to be pragmatic, too... but yes, it would be nice.

May 27, 2010 01:35 AM
Michelle Gibson
Hansen Real Estate Group Inc. - Wellington, FL
REALTOR

Alan - Congrats!!!  I've always found working with first time home buyer's rewarding and never look at the paycheck until I have to write the amount on the deposit slip.

May 27, 2010 03:01 AM
Alan May
Jameson Sotheby's International Realty - Evanston, IL
Home is where the hearth is.

Michelle - new buyers are always rewarding...

May 27, 2010 04:20 AM
James Quarello
JRV Home Inspection Services, LLC - Wallingford, CT
Connecticut Home Inspector

Great story and kudos to you for your patience and understanding. I also do what I do for the same reason, the reward of helping people.

May 29, 2010 01:45 AM
Sandy Nelson
Riley Jackson Real Estate Inc. - Olympia, WA
your Olympia area Realtor

Good for you for sticking it out. I'm sure the CureastheDickens will appreciate all you've done. BTW they must have relatives in Washington State, because I've worked with a couple just like them.

May 29, 2010 12:52 PM
Patricia Kennedy
RLAH@properties - Washington, DC
Home in the Capital

Alan, I sure haven't mastered the art of working only with non-needy and easy buyers.  As long as they're fun and do what I say, I stick with them.

May 29, 2010 02:32 PM
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

Great story, glad it's closing soon.

May 30, 2010 06:25 AM
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

THat's great, Alan. I closed last month with a buyer with whom I had worked for 2 years! I liked her--and still do.

May 30, 2010 07:26 AM
Leslie Ebersole
Swanepoel T3 Group - Saint Charles, IL
I help brokers build businesses they love.

I dunno, I'm not sure how many CuteastheDickens we can be expected to handle at any one time. Glad you're closing soon....

May 30, 2010 10:00 AM
Pat & Wayne Harriman
Harriman Real Estate, LLC (203) 672-4499 - Wallingford, CT
Broker/Owners, Wallingford CT Real Estate

Congrats Alan! A less determined agent would have cut them loose early on, especially after the "wrote an offer with another agent" episode. But you persevered, and now you're reaping the rewards of that perseverance. Well done!

May 30, 2010 10:19 AM
Bill Gillhespy
16 Sunview Blvd - Fort Myers Beach, FL
Fort Myers Beach Realtor, Fort Myers Beach Agent - Homes & Condos

Hi Alan,  You did the right thing.  Some deals are better on the surface than others.  Think long term !    Have a terrific Memorial Day !

May 30, 2010 01:35 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Alan, You have written a "cuteasthedickens' post. Way to go with your patience and perseverance.

Margaret

May 30, 2010 02:45 PM
Robin Dampier REALTOR®
Coldwell Banker King - Hendersonville, NC
Hendersonville & Western NC Real Estate Source

Great story of a job well done and best wishes to you and your CuteastheDickens clients for smooth sailing through the Closing and passing of the keys and recording at the Courthouse.

Robin has had a rash of similar situations and the patience and understanding she has shown her clients has amazed me and it has been so rewarding after a property is finally found that ends up at the Closing table.  More patience than me, but I'm older!

Sue of Robin and Sue

May 30, 2010 05:42 PM
Kathryn Maguire
GreatNorfolkHomes.com (757) 560-0881 - Chesapeake, VA
Serving Chesapeake, Norfolk, VA Beach

Congratulations, Alan, on your persistence.  It certainly did pay off.  And I hope that you get a TON of referrals from them...but hopefully, the referrals will not require quite so much hand-holding.

May 31, 2010 02:36 AM
Gloria Todor
Premier Property Sales & Rentals - Springfield, PA
& Doug Durren (484) 431-3686 in SE PA

Alan, some people are just a joy to work with even if it turns into volunteer work.  May this cuteasthedickens couple become your favorite fans.

Gloria

May 31, 2010 06:49 PM
Alan May
Jameson Sotheby's International Realty - Evanston, IL
Home is where the hearth is.

James - I'm not quite that altruistic... but in many cases... it's just not right to follow the money.

Sandy - They tell me they have relatives all over the country.

Patricia - I haven't mastered anything yet.

Lyn - aaaaaannnd we're closed!

Lottie - that's a long time... good for you!

Leslie - I think the limit is 9.

Pat & Wayne - yeah, that episode was rough... but we got through it.

Bill - this was a "meant to be" client.

Margaret - thanks, I try.

Sue - I've learned that patience has little to do with age, but much to do with maturity.

Kathryn - yes, hopefully their referrals will be the "Buythefirstonewesee" family.

Gloria - I hope so...

Jun 01, 2010 01:12 AM
Lori Liveston
Virtual Homes, Real Estate - Waltham, MA

Great job Alan!  it's people that make our jobs fun and finding great people a great house is, as you said, it's own reward.

Jun 01, 2010 02:57 PM
Alan May
Jameson Sotheby's International Realty - Evanston, IL
Home is where the hearth is.

Lori - that should be printed on our business cards.

Jun 01, 2010 03:12 PM
Susan Brown
Keller Williams NE, Kingwood Texas (Humble & Atascocita too) - Kingwood, TX

Alan, Good to know that your patience and perseverance paid off.  Congrats!

Jun 02, 2010 05:28 AM