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When Most of Your Clients Are "Readers"

By
Real Estate Agent with RLAH@properties AB95346

When I bought my first condo, settlement was a bit of a circus.  I totally pissed off the title attorney by insisting on reading all of the pages of papers that I was signing.  The guy was pretty rude.

"Ya want the condo, ya sign the papers."

Little did this guy know that within a year, I'd become a Realtor®.  And in all the years I've been in real estate, I've never ever had a single client settle at this place.

One local title attorney I do recommend (with a decidedly better table-side manner) remarked that I seemed to attract a lot of "readers" for clients.  If this is a new term to you, it just means that, like me,  they like to read what they sign before they sign it. 

It may take several hours for them to read and sign the purchase agreement.  But that is nothing compared with the paperwork that is thrown at home buyers when they reach the settlement table.

No doubt about it - the settlement papers are important.  Your home is often the biggest investment you've ever made, and these are the terms and conditions, the ground rules for just how you will pay back the bank all of the money they are loaning you to buy the place. So while not trying to diminish all of the good reasons to read them, my strong preference is that my clients read them before the big day.

Sometimes, the lender gets everything to the title company a few days ahead of time.  Then it's easy for the settlement guys to email everything to the clients.  When I have determined readers and there is no chance of getting the actual documents ahead of time, I've gotten at least the boiler plate forms to them, so they need to make sure the blanks are properly filled in, but they will already be familiar with the content.

I really think that if many of the people who are in short sale and foreclosures today had read and understood the paperwork they signed, they might not be in their current unfortunate situations.

 

 

Andrea Swiedler
Berkshire Hathaway HomeServices New England Properties - New Milford, CT
Realtor, Southern Litchfield County CT

Pat, my favorite attorney sits opposite the buyers, then she takes a pen and points to each paragraph, looking at them, and gives them a synopsis of each paragraph. I am always amazed at how she does that! We realtors here very rarely see the contracts, and never see the closing documents except to sit on the sidelines at the table.

May 29, 2010 01:49 PM
Norma Toering Broker for Palos Verdes and Beach Cities
Charlemagne International Properties - Rancho Palos Verdes, CA
Palos Verdes Luxury Homes in L.A.

Beware of the fine print!  I like readers...

May 29, 2010 01:50 PM
Elizabeth Bolton
RE/MAX Destiny Real Estate Cambridge, MA - Cambridge, MA
Cambridge MA Realtor

Hi Pat ~ As far as home buying goes I'm a signer, not a reader. Whiz, bang, done. As Andrea mentioned I do love to listen to the attorneys explain each document in the package.  It's a short and sweet summary that sums up the important points and gives the buyer the confidence to sign. It's really an art and some do it better than others.

Liz

May 29, 2010 01:54 PM
Cindy Jones
Integrity Real Estate Group - Woodbridge, VA
Pentagon, Fort Belvoir & Quantico Real Estate News

If more people had read their loan documents five years ago perhaps we would have a different real estate environment today.

May 29, 2010 02:24 PM
Tom Braatz Waukesha County Real Estate 262-377-1459
Coldwell Banker - Oconomowoc, WI
Waukesha County Realtor Real Estate agent. SOLD!

Pat

I have been of the notion of reading everything for years; it is when I didn't that mistakes evolved

May 29, 2010 02:49 PM
Richard Iarossi
Coldwell Banker Residential Brokerage - Crofton, MD
Crofton MD Real Estate, Annapolis MD Real Estate

Pat.

I had a client at the end of last year who kept a running tally of every time she had to sign or initial a document at settlement. Everyone was amused. Eight five BTW.

Rich

May 29, 2010 02:49 PM
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

Pat

It's far better to be an informed buyer then a sorry buyer.

Good luck and success.

Lou Ludwig

May 29, 2010 03:19 PM
Leslie Ebersole
Swanepoel T3 Group - Saint Charles, IL
I help brokers build businesses they love.

Most people don't understand even if they do read the docs. A good attorney will explain the implications of the information. I don't mind a long closing if the buyer finishes up educated and informed. I shudder at some of the first time home buyer closings scheduled for June -- the focus on the $8,000 inappropriately overshadows the long term commitment of a mortgage. Thanks for a good post.

May 29, 2010 03:43 PM
Jennifer Fivelsdal
JFIVE Home Realty LLC | 845-758-6842|162 Deer Run Rd Red Hook NY 12571 - Rhinebeck, NY
Mid Hudson Valley real estate connection

Pat that is so true, if many consumers now in trouble had just read the fine print they could have avoided some of the present headaches.

May 29, 2010 04:01 PM
Steve Shatsky
Dallas, TX

Hi Pat... I am a reader too.  My Dad taught me to never sign anything I hadn't read. 

They don't love me at the rental car counter either!  :)

May 29, 2010 04:10 PM
BethAnn Long
RE/MAX of Spokane - Spokane, WA
Realtor, CRS, e-PRO, CLHMS Spokane Wa Real Estate

I explain each form and refer them to a lawyer for any questions. Nobody seems to consult a lawyer unless of course there is a PROBLEM!

I encourage people to read the forms, yes. Many don't.

May 29, 2010 04:38 PM
Vic Steele
Vic Steele, Broker CA DRE 01349863 - Anaheim Hills, CA
Broker/Consultant

I never show impatience to a "reader".  Instead, I compliment them on their conservative nature.  Sometimes it takes several hours to read and explain every aspect of the contract, but that is our job to do - and to be good at doing!

May 29, 2010 04:41 PM
Dr. Paula McDonald
Beam & Branch Realty - Granbury, TX
Granbury, TX 936-203-0279

Good for you girl!  I had a similar closing with a rude attorney several years ago too.  Arrogant.

May 29, 2010 05:10 PM
Jackie Connelly-Fornuff
Douglas Elliman Real Estate in Babylon NY - Babylon, NY
"Moving at The Speed of YOU!"

I tell all sellers and buyers to read before signing anything! I'll sit with them for as long as it takes.

May 29, 2010 11:14 PM
Barbara-Jo Roberts Berberi, MA, PSA, TRC - Greater Clearwater Florida Residential Real Estate Professional
Charles Rutenberg Realty - Clearwater, FL
Palm Harbor, Dunedin, Clearwater, Safety Harbor

Pat - most clients skim the paperwork but don't really read it. I get everything possible e-mailed in advance so they can read it, print it out, circle areas where they have questions - same with any contracts or condo docs, get it to them early so they have time to read it.

May 30, 2010 01:45 AM
Leesa Finley
RED Properties - Wake Forest, NC
RED Properties - Raleigh NC Real Estate

I so TOTALLY agree with your last paragraph!!!  So many are/were just either hurried through or didn't take it upon themselves to READ!  There is MUCH to be said in all that little fine print!

Wake Forest NC House Chick

May 30, 2010 03:41 AM
Angelia Garcia
Pure Realtors - Dallas, TX

yup, we have some of those rude escrow closers here in Texas too.

May 30, 2010 04:54 AM
Cynthia Larsen
Cotati, CA
Independent Broker In Sonoma County, CA

Pat - the title companies here barely schedule 1 hour for signings and even then they are running in and out of the room.  This doesn't give your client time to read ANYTHING.  I agree we might not be in this mess if buyers had had the time to understand exactly what they were getting into.

May 30, 2010 05:37 AM
Michelle Francis
Tim Francis Realty LLC - Atlanta, GA
Realtor, Buckhead Atlanta Homes for Sale & Lease

Patricia, 

Good points!  You certainly should read and understand what you are signing.  Glad you haven't had to go back to the guy who can't be bothered with "readers!"

All the best, Michelle

May 30, 2010 06:04 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Pat - Folks should definitely read and understand what they are signing, and should insist on being able to do so. Some care more than others.  As Liz says, some are signers, not readers. ANd I suspect some don't really understand what they are reading but don't bother to ask.

Jeff

May 30, 2010 10:20 AM