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Questions Sellers Typically Ask - With My Responses...

By
Real Estate Agent with RE/MAX Compass 0524642

 I.

1. Having bought and sold 7 homes in my life I have the experience to sell my own home. If I list with you will you reduce the commission if I find the buyer myself?

My Answer:

I could say yes knowing that you have very little chance, if any, to find your own buyer. Rather then tell you what you want to hear, I'll just cut through the bologna and say no. If I'm going to pour myself into this job for which you likely will hire me for then I'll need 100% of your commitment as a seller. My commission isn't negotiable unless you are buying a home from me. If you do, I'll reimburse a point on the buy side only. That purchase must be at least equal to or greater than the home we are selling. We close between 8-10 homes per month. Your experience is understood, but ours is worth what we are paid.

2. WHAT? Why can't you reduce the commission on the listing to X? You'll get paid your full commission when we buy! Plus, my sisters neighbor is best friends with her uncle who has a daughter who said she'd list my home for free! I could just go with her.

 My Response:

What's more important, selling your home right the first time or saving some commission and rolling the dice with somebody you already have doubts with? The reason I will not reduce the commission on the list side is because I need to ensure you actually fund and close on a home that you'll be buying. Many times a seller will decide to get an apartment, not buy, or move out of state. These 3 examples would mean I would not get paid on the buy side like you are suggesting. It puts you on the hook to close on a home you are buying and not me hoping that you will. At the end of the day and in the beginning I'm still running a business.

 

II.

1. I want my home advertised on Zillow.

My Response:

Zillow is like watching cartoon real estate on a Saturday morning. It's purely for entertainment. It's a copycat of the failing Realtor.com. Their primary objective is to use Realtor listings to obtain traffic and then turn around and SELL it back to the Realtors. 90% of buyers in Texas begin their search online. The OVERWHELMING MAJORITY of buyers in Houston find their home on HAR, our MLS. We have the best MLS in the entire country. It's voted number one year after year. Consumers go to Zillow to satisfy curiosity, get Hollywood gossip (it's there) toy with the (make me move feature) and look at listings that have already sold.

2. Look at listings that have already sold? What does that mean?

My Response:

Often Realtor.com, Zillow and many other giant websites that host syndicated listings typically have OUTDATED information. I once had a buyer call off a house (listing) that I closed on over a year ago. Believe it or not it still showed FOR SALE. I helped him find something else. For that I'm grateful to Zillow. Their website yielded me a buyer who was looking at a home that had sold 13 months ago. Our MLS doesn't list homes for sale that have closed!

 

III.

3. What is Active Rain anyways? I found that when I Google your name?

Active Rain allows me to promote myself to both the general public and more importantly to OTHER Realtors across the United States & Canada. My profile has been viewed over 16,000 times and my blogs have received almost 27,000 comments. This relationship I have is unique in that many local Realtors here in Houston do not participate as aggressively as I do. My ongoing interaction with the members (mostly other Realtors) allows me to get MORE REFERRALS. This is one of the many ways I capture relocation buyers. When I speak of marketing and advertising this is just one of hundreds of examples!

 

 

Posted by
Greg Nino
Realtor
RE/MAX Compass 
Direct & Text 7 days a wk: 832-298-8555 
 
 
Realtor since 2004
Mediator & Arbitrator for the TX Assoc. of Realtors
Member of the Professional Standards Committee for the TX Assoc. of Realtors
Arbitrator for the Comptroller's office for the State of TX for Arbitration of Property Tax Values

 Member of the RE/MAX Hall of Fame & Platinum Club

 

The information contained in this blog is believed to be reliable and while every effort is made to assure that the information is as accurate as possible, the author of this blog, and its comments disclaim any implied warranty or representation about it's accuracy, completeness or appropriateness for any particular purpose. All information is copywritten and the property of Greg Nino.  

Comments(15)

Gerry Michaels
Glasswork Media Arts - Gettysburg, PA
GettysburgGerry Social Meida

Well said on all points Greg, I often wonder if these people approach health care the same way. "Could you lower your price for the operation, because you know my uncles sisters second cousin is a vet and he says it's not that different for animals and humans, and he would do it for less"...

Jun 04, 2010 07:39 AM
Greg Nino
RE/MAX Compass - Houston, TX
Houston, Texas

Very funny Gerry!

Jun 04, 2010 07:42 AM
Craig Rutman
Helping people in transition - Cary, NC
Raleigh, Cary, Apex area Realtor

Good answers and you move into the bonus round! You get the listing.

By the way, I have a do it yourslef home dental kit, complete with a patent pending realistic dentist's chair if you ever need to borrow it!

Jun 04, 2010 07:53 AM
Steve Loynd
Alpine Lakes Real Estate Inc., - Lincoln, NH
800-926-5653, White Mountains NH

Greg, in reverse order our friendship with you is indeed unique...thanks for the laughs and points to ponder. The rest of the post: "how many times do we hear seller trying to negotiate even before listing", or worse after a contract is written...way too many times, I'll leave it at that.

Jun 04, 2010 08:06 AM
Jill Schmidt
Aurora, CO

Isn't it great that the public is now finding out about ActiveRain!  What an amazing progression.

Jun 04, 2010 08:18 AM
Alan May
Jameson Sotheby's International Realty - Evanston, IL
Home is where the hearth is.

I love III.

Jun 04, 2010 08:32 AM
Donna Harris
Donna Homes, powered by JPAR - TexasRealEstateMediationServices.com - Austin, TX
Realtor,Mediator,Ombudsman,Property Tax Arbitrator

I do the same thing when I list and buy with a client. No reduction until the second transaction is closing!! The only smart way to do business!

Jun 04, 2010 08:51 AM
Ed Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

Greg the addition to #1 is when they finally get a buyer and they make concessions to their sales price and then expect you to lower the commission as well, figuring everybody should have to sacrifice. Right!

Jun 04, 2010 10:02 AM
Robin Rogers
Robin Rogers, Silverbridge Realty, San Antonio, Texas - San Antonio, TX
CRS, TRC, MRP - Real Estate Investment Adviser

Zillow drives me nuts. I keep getting inquiries on rentals or sold listings that keep mysteriously appearing on the site again and again. It's almost a daily task now to go to Zillow and delete them.

Jun 04, 2010 11:24 AM
Mike Wong
Keller Williams Realty Southwest - Sugar Land, TX
Realtor: Commercial, Residential, Leasing, Invest

Sounds like we all get the same questions and objections during our presentation. Good close and responses.

Jun 04, 2010 12:09 PM
Dawn A Fabiszak
Private Label Realty ( Denver metro area, Colorado - Aurora, CO
The Dawn of a New Real Estate Experience!

Greg ~ buyers and sellers are the same no matter where you live in this country.

Jun 04, 2010 01:18 PM
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

Greg I always enjoy your posts.  You make sense, are business minded (someone has to support those precious children) and know your contracts inside and out.  Great job!

Jun 04, 2010 03:12 PM
FN LN
Toronto, ON

Greg - Your answers to your potential clients are excellent.  Have a very successful summer.

Jun 05, 2010 12:34 AM
Kent Dills
Broker, Dills Real Estate - Bellingham, WA
Real Estate 817-495-8028, Bellingham, Washington

Yep, side with the majority on this post too!  Sellers and buyers are the same everywhere - same objections and your objection handlers are SPOT ON.  Very good post!

Jun 05, 2010 03:18 AM
Anonymous
Terry Kraemer

Another great post Greg.

 

 

 PR: wait...  I: wait...  L: wait...  LD: wait...  I: wait... wait...  Rank: wait...  Traffic: wait...  Price: wait...  C: wait...
Jul 20, 2010 02:41 AM
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