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Texas Man awarded $1.5 million from a collection company!

By
Mortgage and Lending with National Credit Fixers - Matt Listro

Even if your not in the credit "biz" you'll get a kick out of this story!!

Texas Man awarded $1.5 million from a collection company!


Advanced Call Center Technologies, a collection company, now finds itself $1.5 million in debt to Allen Jones. A Dallas County court awarded him the hefty$1.5 million judgment after a jury found the agency barraged Jones with harassing and racially charged phone calls.

Advanced call center employees confessed to logging eight expletive-filled calls to Jones, of Lewisville, Texas, in August 2007, many peppered with the "n-word." Jones, 26, saved the vulgar voice mails as evidence.

"This is your motherf------ wake-up call you little lazy a-- b----," a collector said in one early-morning message obtained by Dallas/Fort Worth's WFAA-TV. "Get your motherf------ n----r ass up and go pick some motherf------ cotton fields."


The calls from the Pennsylvania-based collection company came as early as 6:30 a.m. and as late as 11 p.m., seeking to collect a $200 debt from Jones.

He said he told ACT in their first communication that he had already paid the bill.

A jury agreed with Jones, finding that ACT violated debt collection ethical guidelines. Jones was awarded $1.5 million in punitive damages, $143,000 in attorney's fees and $50,000 in mental anguish, one of the largest rewards of its kind.

Matt

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Posted by

Matt

Toll Free: 888-NCFIXER (623-4937)
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Comments (8)

Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

People who work at collection companies tend to get nasty but that is totally irrehensible behavior by anyone's standards! Employees represent their employers and if businesses do not police these types, they deserve to be held accountable Matt!

Jun 04, 2010 08:43 AM
Ed Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

Matt chalk one up for the little guy. I have been getting phone calls for someone that had my home office number as their residence number 15 years ago, at all hours of the day and night. Maybe I should start to save the tapes.

Jun 04, 2010 09:52 AM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Unbelievable harassment.  I'm glad he was awarded the judgment.  Too bad some of those responsible aren't serving some jail time.

Jun 05, 2010 01:23 AM
Matt Listro
National Credit Fixers - Matt Listro - Vernon, CT
Your Credit Repair Expert

I hope it sends a message to other companies to behave!

:)

Jun 05, 2010 02:32 AM
Michael and Cheron Lange
Solutions Real Estate - Chandler, AZ
Associate Broker, GRI

Wow!!!  Is that harrassment or what?!  The gentlemen deserves it, what puts icing on the cake is the debt was already paid!

Jun 05, 2010 06:02 AM
Lisa Hill
Florida Property Experts - Daytona Beach, FL
Daytona Beach Real Estate

OH my gosh! It never ceases to shock me when ANYONE uses the "N" word. It is just unacceptable! And to think that agency treated that man... a human being! like that is unfathomable!  I guess with his settlement, he can pay all his bills now ;-)

Jun 05, 2010 04:09 PM
Mike Saunders
Retired - Athens, GA

Matt- glad to see this happenning. My wife keeps getting calls for someone who had the number of her phone from collection agencies. She finally got them to stop by following my suggestion that she tell them if they ever call again they will be reported for harassment.

Jun 06, 2010 10:46 AM
Adam Brett
The Adam and Eric Group - Fullerton, CA
The Adam and Eric Group, Fullerton's Finest

Great article. Thanks for sharing. Sounds like the company got what it deserved. 

Jun 07, 2010 05:16 PM