I have experienced, on more occasions than I'd like, Realtors allowing their negative emotions to get stirred into the mix when negotiating an offer. This is why many offers out there don't work. Yes, we are working in the best interest of our client, but give me a break. Does this mean that you need to get angry when an offer comes in that YOU don't like?

It seems to be a habit for a select group of Realtors to behave in a manner as if they have Power of Attorney over the transaction. I have received responses from selling agents regarding the offer before the seller has even been consulted. It amazes me.

One example was an offer my buyer made on a home that was overpriced. We came in $10,000 off of their asking price with $3,000 in concessions. I included comparable properties to support our offer. The listing agent was angry that we were coming in with a "ridiculous" offer. I would imagine that the Realtor's feelings were relayed to the seller, because the counteroffer we received was $1,000 off of their asking price. My buyer came up $5,000 and the seller wouldn't budge. We declined and found another home later that week.

I received a call from the listing agent a few days after our offer was accepted on the new property. He told me the seller reconsidered and would accept our counteroffer, now. Unfortunately for them, it was too late. If he didn't get himself and his seller so upset, they wouldn't have needed a week to see the offer clearly.

I checked on that home about 4 months later, out of curiosity. It was still on the market. Sad thing for the seller was that he was relocating in 4 months from when we made our offer.

This is why F.S.B.O.'s can have a difficult time negotiating on their own behalf, because their emotions get in the way. Do they really need to hire someone who will do the same? If you are able to stay neutral, you can look at the offer for what it is...an offer. It is not a personal attack against anyone.

Remember, the only offers you should be insulted by are the ones that aren't made.

 

 

 

About The Author

Deborah Johnson is an Associate Broker at RE/MAX New Trend, a Farmington Hills Real Estate Brokerage business. Deborah utilizes her 10 years of Farmington Hills Real Estate experience in order to help clients with investment opportunities. She contributes to a daily Web Blog which focuses on the Farmington Hills Real Estate Market, as well as other topics important to Farmington Hills, MI and Southeast Oakland County. For more information on Deborah, please visit her real estate website at www.visitdeborah.com

 

12 Comments on Negotiate Without Getting Emotionally Involved

Excellent point Deb.  W need to realize our role collectively in this situation, we are a conduit, we are the messenger, we do not have the final say and we must act and think professionally.  It's not about what is right for us.

08/08/2007 09:42 AM by William Moore (Innovative Realty)


Great point, I have come across this many times also.  I'll bet the price has probably been reduced or will be soon.

08/08/2007 09:42 AM by Nora Adkins (Realty Executives)


Excellent post. We should never let our emotions, self-interests or pride get in the way of negotiations. It is not personal - just a very important part of our job!

08/08/2007 09:43 AM by Gary Waters - Real Estate Agent Viera Suntree (Century 21 Baytree Realty www.moving2brevard.com)


AMEN - This is the trend in my area I think the Realtor should present the offers and counter. The initial offer will be lower than expected especially because what are buyers hearing everyday "its a buyers market"

08/08/2007 09:47 AM by Rebecca Savitski NC Real Estate Listings (NC List for Less Realty Incorporated)


This is a good example of what sets a professional real estate agent apart from the wannabees.  We as professionals approach it as "business" versus the wannabees who are taking negotiations as a personal invitation to exercise their egos. It is these types that do a complete and utter disservice to the public who we serve and give us a bad rap.  Great Blog!!!!  Thanks for sharing!!!  :=)

08/08/2007 09:48 AM by Nicole Stolberger (Signature Realty & Associates)


"Remember, the only offers you should be insulted by are the ones that aren't made."  Great quote, Deb.  I believe that we are in a market where owners and agents alike should stop feeling insulted and be grateful that offers are being made.  I don't know what the prices are in your area, but every owner I know would be thrilled with that offer in my market.  I've seen offers for almost $100K under asking price on homes that are in the $800k range.  I actually had something similar happen to me when I bought my house.  The market was still hot, and I got into a bidding war with another couple over this one home.  We ended up $16,000 over asking price, but still lost the bid.  The other couple backed out and the agent came back to me to let me know.  I told her that I would offer full asking price, as I was no longer in competition with anyone else.  She came back and said that the owners would "settle" for $10,000 over asking price.  I told them that the homeowners should find someone else because I was no longer interested.  A few days later they said that they would accept full asking price, but I told them that my offer was no longer on the table.  They ended up selling for $9,000 under asking price because they got greedy.

08/08/2007 09:49 AM by Adam Waldman - Long Island REALTOR® (RE/MAX Best)


The list price was $180,000 so $10,000 in this price range would be different than that of $500,000 homes.

However, it is amazing to see so many responses to my blog so quickly.  It tells me that it isn't just me running across this problem.

08/08/2007 09:51 AM by Deb Johnson~Farmington Hills real estate RE/MAX Farmington Hills, MI (RE/MAX New Trend)


MMmmm.  I think I'd take offense if someone sent comps with an offer.  But, it wouldn't make me angry.  There's no place for anger in real estate brokerage.

I've met a few agent who were so incredibly nasty that I had to take over the contract from my agents because the agent just couldn't handle the abusive telephone calls or any communication.  I've had a few too, but it doesn't bother me. I just send them a message by fax that since their communication is not professional, any further contact will be by fax.  I copy their broker with it. 

Funny how they "come around" and are sweet as molassas. 

We just have to get to settlement.

 

08/08/2007 10:01 AM by Lenn Harley, Homefinders.com, MD & VA Real Estate


Deb, this is one reason why I present offers myself.  I want to be face to face with the sellers (and their agent) to be able to explain my buyer clients position to them.  I find negotiations go much more smoothly if I present them myself.   I also can nip the emotions out of the presentation by repeating "it's a business transaction" during any rough spots. 

08/08/2007 11:10 AM by Kris Wales-Macomb County MI Real estate (RE/MAX Advantage 1, Inc.)


Kris,

That is a great point.  I know when I first started in this career, presenting offers face-to-face was what you did.  Somehow, the trend became the fax machine. 

08/08/2007 11:36 AM by Deb Johnson~Farmington Hills real estate RE/MAX Farmington Hills, MI (RE/MAX New Trend)


Great point!!

Remember, the only offers you should be insulted by are the ones that aren't made------so true!!!! I need to tell one of my seller's that. :)

08/15/2007 02:05 PM by Pamela Williamson St.Louis, Missouri Real Estate (Nolting Real Estate and Development)


Leave a response…

Name:
Notify me of new comments:
Comment:
What does the graphic say?
 
Real Estate Agent: Deb Johnson~Farmington Hills real estate RE/MAX Farmington Hills, MI (RE/MAX New Trend)
Deb Johnson~Farmington Hills real estate RE/MAX Farmington Hills, MI
Farmington Hills, MI
More about me…
RE/MAX New Trend

Office Phone: (248) 553-5050
Cell Phone: (248) 553-4448
Email Me
Blogging about Farmington Hills, MI real estate and other real estate topics. There's a wealth of real estate information to share. Blogging gives me that opportunity


Links

Tags (Tag Cloud)

Archives

RSS 2.0 Feed for this blog
ATOM 1.0 Feed for this blog

Find MI real estate agents and Farmington Hills real estate here on ActiveRain.
Disclaimer: ActiveRain Corp. does not necessarily endorse the real estate agents, loan officers and brokers listed on this site. These real estate profiles, blogs and blog entries are provided here as a courtesy to our visitors to help them make an informed decision when buying or selling a house. ActiveRain Corp. takes no responsibility for the content in these profiles, that are written by the members of this community.
© 2007 ActiveRain Corp. All Rights Reserved