Here’s one of the dirty little secrets of Real Estate 2.0. In many ways, we’ve done a terrible job of taking clients along for the ride.

Buyers have adapted to the changes as technology has simplified their end of the bargain. They can search for homes whenever they choose just by opening a web browser. But for most sellers, it seems real estate technology is an excuse not to work hard on a sale.

So what have we taught our clients, particularly our sellers? Consider this a Realtor’s list of sins, al chait shechatanu levanecha

We have taught our clients that open houses matter, that open houses sell homes, when in reality 99% of all open houses are staged by agents looking either to pick up some buyers or some neighborhood listings. And we predicate this myth with “I just sold a house at an open house a couple of weeks ago.” Sure you did.

We have taught our clients that extra frills such as property books inside the home will be the deciding factor in selling a home. Property books, with a copy of the Sellers Property Disclosure Statement and information on local schools, can be invaluable. But you have to get buyers in the door first, and in focusing on the in-house extras many agents skip past how they’ll get buyers into the home in the first place.

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4 Comments on What have we taught our clients?

AUG
09
2007
245,807 Points 5 Featured Posts Localism Sponsor Outside Blog

You are competing with those agents that do these things. In this market clients need reassurance that you are doing the best thing for them, and now is not the time to tell them these things are the fluff to get their business.

These things are also the justification for your assistants. If you stop you don't need them, or the justification is very expensive. 

The market comes back. It always has over the past 30 years. 

11:45am • #1
26 Featured Posts
True, David ... but my question is why do we do them? They aren't for the clients' benefit. They aren't going to help sell the house. Doing something because "everyone else does it" when it doesn't help the sale effort just seems ridiculous.
11:47am • #2
Clients do need to be educated on the effectiveness and ineffectiveness of some things.  Trying to put myself in the sellers shoes, I would want to be told how effective the open house would be.  If there was something else better to do, I would respect my agent for letting me know.  I think by clarifying what works and what doesn't, it won't matter if everyone else is doing it because your client knows better. 
12:13pm • #3
JUL
31
2008

Read the articles in the latest "Realtor Magazine"!!!

Craig Davidennko
8:43pm • #4

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Jonathan Dalton

Glendale, AZ

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RE/MAX Desert Showcase

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Phoenix Arizona Real Estate Blog, presented by Jonathan Dalton of RE/MAX Desert Showcase and Dalton's Arizona Homes. Check back often for market analysis and general thoughts on the state of real estate in Maricopa County. Free listings search with no registration!


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